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How to Fine-Tune your Contact Center by SearchCRM

August 07, 2013 - (Free Research)
With call center software, best business practices can be difficult to navigate. But the payoff is worth investigating. In this handbook, readers find detailed explanations of the latest call center technologies as well as insight on call center management—including schedule and workforce management. 
(EGUIDE) READ ABSTRACT |

Key tips to develop better content by Jive Software

July 10, 2013 - (Free Research)
Do you want to improve your content? Today, the right content can set your business apart from its competitors. View this resource to learn more about how to improve your content marketing. It outlines 5 key asset development challenges and how social collaboration can help you master them. 
(WHITE PAPER) READ ABSTRACT |

Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters

May 31, 2007 - (Free Research)
As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation. 
(WHITE PAPER) READ ABSTRACT |

Who Are My Best Customers? by SPSS Inc. Worldwide Headquarters

February 20, 2009 - (Free Research)
Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers. 
(WHITE PAPER) READ ABSTRACT |

Bridge the Gaps in Your E-Commerce Strategy with Electronic Signatures from DocuSign by DocuSign, Inc.

April 03, 2008 - (Free Research)
This special brief discusses the role of electronic signature technology in closing lingering workflow automation gaps to enhance an organization's overall e-commerce strategy. 
(WHITE PAPER) READ ABSTRACT |

Realizing Business Value in Managed File Transfer by GlobalScape

April 2008 - (Free Research)
Managed File Transfer (MFT) is optimized for moving data; often bulk data, in a secure way that additionally involves the ability to manage data. 
(WHITE PAPER) READ ABSTRACT |

Financial Firms: Successfully Embracing the Workflow Transformation by Hewlett-Packard Limited

October 2013 - (Free Research)
The following white paper entails exactly what the workflow transformation is as well as expert advice from leading organizations on how to improve upon the integral areas of financial firms. 
(WHITE PAPER) READ ABSTRACT |

Server-Gated Cryptography: Providing Better Security for More Users by Thawte Inc.

May 2013 - (Free Research)
Discover how Server-Gated Cryptography (SGC)-enabled SSL certificates are crucial to protecting your organization and your end-users in the threat-filled vastness of cyberspace. 
(WHITE PAPER) READ ABSTRACT |

Document Workflow Automation and Secure Archiving by Symtrax Corporation

December 2013 - (Free Research)
Join this free 45 minute live demo to learn about a solution for creating and managing automated document workflows. See how you can gain peace of mind with a secure and easily searchable archive that allows users to view, print, or email documents through one single Internet browser. 
(WEBCAST) READ ABSTRACT |

Demystifying Customer Service Correspondence Work Flow in Cards by Wipro Technologies

May 2009 - (Free Research)
Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow. 
(WHITE PAPER) READ ABSTRACT |

The Alcatel-Lucent OmniAccess 8550 WebServices Gateway: AUTOMATED WORKFLOW FOR IMPROVED PAT IENT CARE by Alcatel-Lucent

April 2008 - (Free Research)
The Alcatel-Lucent OmniAccess 8550 Web Services Gateway is a network appliance that secures automated business processes to meet corporate governance obligations. 
(WEBCAST) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

Fast, Secure Access to VDI Applications: The Role of Automated Access in Accelerating Virtual Desktop Adoption by Imprivata

April 2011 - (Free Research)
This whitepaper looks at ways that organizations can increase virtual desktop adoption and security simultaneously using automated access for VMware View™ 4.5 and Oracle’s Sun Ray. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Clinical Workflows with VMware View and Cisco VXI by VMware, Inc.

November 2011 - (Free Research)
This white paper outlines the benefits of implementing a virtual desktop infrastructure for healthcare delivery. Gain insights beyond the traditional IT-centric discussion about CapEx and OpEx reductions to explore the ways in which VDI improves clinical workflow at the actual point of care, where it matters most. 
(WHITE PAPER) READ ABSTRACT |

Beaufort Memorial Case Study by Imprivata

February 2014 - (Free Research)
This case study highlights Beaufort Memorial Hospital's success in implementing a secure communications platform that allowed a more efficient, secure, and cost-effective clinician workflow. 
(WHITE PAPER) READ ABSTRACT |

Five Ways to Prepare for SharePoint 2013: Establish Governance Today by Dell Software

August 2012 - (Free Research)
Access this exclusive resource to discover how to establish a governance strategy in your exisiting environment to help your business prepare for the migration to SharePoint 2013. 
(WHITE PAPER) READ ABSTRACT |

Secure Your Backup Tapes Every Step of the Way by Iron Mountain

July 2012 - (Free Research)
This short resource explores an approach to safely move your media to a secure offsite tape vault or offsite location using one vendor's tape library moving service. 
(DATA SHEET) READ ABSTRACT |

Implementing an identity management solution by SAP America, Inc.

June 2008 - (Free Research)
This document describes the SAP NetWeaver Identity Management products, which cover most of the core functionality for implementing an identity management solution, including a virtual directory. 
(WHITE PAPER) READ ABSTRACT |

Harvey Nash CIO Survey 2012 by ComputerWeekly.com

May 2012 - (Free Research)
CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012. 
(IT BRIEFING) READ ABSTRACT |

DocuSign - Electronic Signature Services by DocuSign, Inc.

DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs. 
(ASP)

Native XML Management with Documentum by EMC Corporation

July 2003 - (Free Research)
This paper is intended to describe how Documentum manages XML content. 
(WHITE PAPER) READ ABSTRACT |

SOA Best Practices: The BPEL Cookbook by Oracle Corporation

August 2007 - (Free Research)
The Business Process Execution Language (BPEL) Cookbook highlights SOA best practices and challenges, detailing the importance of BPEL and other standards-based technologies in accelerating the adoption of an SOA. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com

May 2012 - (Free Research)
In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now. 
(EZINE)

Boundless Storage Capacity and Performance for Media Applications by HP and Quantum

May 2011 - (Free Research)
Content creation and aggregation companies need a solution that cost-effectively stores and protects digital assets while ensuring easy and reliable access to files for future reuse, as well as the ability to scale primary and archival storage as growth warrants. Check out this white paper to see how HP Media Storage Solution can reduce costs... 
(DATA SHEET) READ ABSTRACT |

Will Your Company Benefit from Fax Servers and Electronic Document Delivery? by OpenText

October 2010 - (Free Research)
This paper discusses how efficient, secure and cost-effective distribution of this business information can have a significant impact on overall business performance by extending process efficiencies. That’s where fax server software can provide a business edge. Read on to learn if your company can benefit from automating document delivery. 
(ESSENTIAL GUIDE) READ ABSTRACT |

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