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Featured Sponsors
HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
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Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft
April 01, 2008 - (Free Research)
The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.
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Sales and Marketing: The New Power Couple by Microsoft
December 01, 2008 - (Free Research)
This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
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Workflow vs BPM 2009 by Lombardi Software
December 18, 2009 - (Free Research)
Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t.
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Achieving Service Excellence Across The Enterprise by Numara Software
February 01, 2009 - (Free Research)
Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
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SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc
April 17, 2009 - (Free Research)
This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more.
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Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc
July 2008 - (Free Research)
This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
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Mobilizing Applications Lotus Domino Databases by BlackBerry
August 2008 - (Free Research)
The ability to access and update Lotus Domino applications can be a simple and effective way to improve efficiency. Read this paper and learn how easy it can be to create BlackBerry applications that integrate with your Lotus Domino applications.
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Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc
November 2009 - (Free Research)
Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
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Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation
September 2009 - (Free Research)
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
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The Friendly Face of IT: User-friendly IT Management by Numara Software
January 2009 - (Free Research)
This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
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FACTS® WDS by Ebix Health, Inc.
January 2001 - (Free Research)
FACTS® WDS (Work Distribution System) module is an electronic claim workflow management system for your adjusters.
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Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow by Esker Inc.
July 2009 - (Free Research)
Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.
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Pocket E-Guide Review: Dell Latitude XT2 Review by Dell, Inc. and Intel
December 2009 - (Free Research)
The Dell Latitude XT2 is a business-grade convertible notebook, offering multi-touch finger and digitized pen controls. Read this full NotebookReview.com review for a features and performance analysis of the Dell Latitude XT2.
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