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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 25, 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
(CASE STUDY) READ ABSTRACT |

Eliminating Downtime Helps Alexandria Police Department Keep the Peace by Neverfail

March 07, 2013 - (Free Research)
Access this two-page case study to learn how the Alexandria, VA Police Department eliminated downtime in order to maintain constant communication between the officers and dispatchers. 
(WHITE PAPER) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware

August 12, 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more 
(WEBCAST) READ ABSTRACT |

Extending SAP Workflow: Getting More Out of Your Application by Winshuttle, LLC

July 18, 2012 - (Free Research)
Read this short e-book to discover what your different choices are when it comes to add-ons for SAP Workflow, including mobile options. Then, continue reading to uncover seven questions you should ask when you're evaluating add-ons. 
(EBOOK) READ ABSTRACT |

Workflow Vs. Application Automation Tools: Choosing the Right Tool for the Job by UC4 Software, Inc

June 2008 - (Free Research)
With the increasing popularity of workflow software, many IT departments are wrestling with the distinction between workflow programs and application automation tools. This paper sheds some light on their distinction. 
(WHITE PAPER) READ ABSTRACT |

What is the difference between Workflow Engines and BPM Suites? by Lombardi Software, An IBM Company

May 2009 - (Free Research)
To understand the power of a BPM initiative, this paper provides background on the workflow solutions of the 90's, documents a few important events that helped shape the market, and presents the elements of a successful BPM suite. 
(WHITE PAPER) READ ABSTRACT |

Six tips for getting the most out of SAP Workflow by Dolphin

November 2012 - (Free Research)
View this expert E-guide to learn more about how you can implement SAP Workflow in your organization. Discover how a properly designed SAP workflow will help your business with automated routine financial processes with areas like asset accounting and auditing. 
(EGUIDE) READ ABSTRACT |

Accounts Payable: Consolidating AP Workflow Outside the SAP System by Esker Inc.

December 2010 - (Free Research)
Interested in automating the AP process? Before moving ahead, consider whether it’s best to automate AP workflow inside or outside the SAP system. Integrating a solution that runs AP workflow inside the SAP system might seem logical, but there are some important factors to take into account. Learn about the advantages of external AP workflow. 
(WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

Handbook: Extending SAP Workflow by SearchSAP

February 2013 - (Free Research)
Let this E-Book be your guide to expanding business possibilities with SAP Workflow add-ons. Discover how add-ons can help your business process management, what add-ons exist for SAP mobile, seven questions to ask when evaluating add-ons, and more. 
(EBOOK) READ ABSTRACT |

UPMC reshapes the nursing unit with SmartRoom by IBM

July 2010 - (Free Research)
UPMC sought to improve the workflow efficiency in its nursing units to enhance the quality of care, reduce costs/errors and leverage its nursing resources more effectively. Supported by its partnership with IBM, UPMC developed SmartRoom, a workflow optimization system that leverages clinical intelligence to guide nursing decisions and activities. 
(CASE STUDY) READ ABSTRACT |

SAP Business Workflow: Top 10 Reasons For Using SAP Business Workflow Engine by Dolphin

March 2011 - (Free Research)
SAP is the best-in-class ERP system. Despite this, many accounts payable organizations look at vendors who go outside of the SAP system when they want to enhance their processes. Read this paper to learn the Top 10 Reasons as to why the ‘best practice’ solutions for AP automation and optimization in SAP is one that leverages your SAP system. 
(WHITE PAPER) READ ABSTRACT |

Accounts Payable: Consolidating AP Workflow Outside ERP Systems by Esker Inc.

July 2011 - (Free Research)
Accounts payable (AP) automation has undeniable benefits but can be difficult in complex ERP environments. Read this white paper to explore the advantages of an automation approach that runs AP workflow outside ERP systems. 
(WHITE PAPER) READ ABSTRACT |

Sharepoint E-Zine Volume 6: How to Control Workflow Behavior with Custom Lists by SearchWinIT

January 2009 - (Free Research)
Learn how to integrate change management into a document library using SharePoint's own framework. 
(EZINE) READ ABSTRACT |

Streamlining Access Control for SAP® Systems: The Many Advantages of Automated User Provisioning by Security Weaver

September 2008 - (Free Research)
For organizations with high-volumes of employees leveraging SAP solutions, managing access is a complex undertaking. This paper examines the access control challenges and reveals the many advantages of automated user provisioning for SAP solutions. 
(WHITE PAPER) READ ABSTRACT |

Extending SAP Workflow: Getting More Out of Your Application by Esker Inc.

February 2013 - (Free Research)
Trying to decide between third-party and SAP's own add-ons to SAP Workflow is a confusing but important process for ensuring employee adoption, efficiency, and productivity. This eBook helps identify and analyze SAP Workflow add-on solutions. 
(EBOOK) READ ABSTRACT |

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD

July 2008 - (Free Research)
Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions. 
(CASE STUDY) READ ABSTRACT |

SharePoint E-Zine Volume 20: Mastering Workflow Reports in SharePoint 2010 by SearchWinIT

August 2010 - (Free Research)
Workflows can be a useful tool in most organizations. But it takes proper oversight to ensure that participants use them correctly. Find out how SharePoint 2010 can ease the process with improved reporting capabilities and built-in monitoring. 
(EZINE)

Meet Healthcare Business Needs with Document Workflow Technology by Captaris, Inc.

February 2008 - (Free Research)
Discover how document-centric workflow will benefit healthcare organizations and how it manages the lifecycle of medical documents and patient records, from the initial capture through process management, delivery and archive stages. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Lime Pictures Implements its Vision with Quantum StorNext by Quantum Corporation

June 2009 - (Free Research)
This case study highlights the challenges faced by an independent production company and the benefits achieved through the adoption of Quantum's StorNext digital workflow solution. 
(CASE STUDY) READ ABSTRACT |

Invoicing and Workflow: Integrating Process Automation to Enhance Operational Performance by Kofax, Inc.

February 2013 - (Free Research)
This white paper presents the findings of a research study conducted to identify what differentiates successful accounts payable operations from those that are underachieving. Read now to learn how automating these processes can reduce labor costs while improving effectiveness. 
(WHITE PAPER) READ ABSTRACT |

Business Process Management with a Competitive Edge: Implementing Transparent, Agile, and Consistent Business Process Management by ILOG, an IBM Company

April 2008 - (Free Research)
This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage. 
(WHITE PAPER) READ ABSTRACT |

Practical and Flexible IT Service Management for the Real World by Numara Software

January 2009 - (Free Research)
This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today. 
(WEBCAST) READ ABSTRACT |

Demystifying Customer Service Correspondence Work Flow in Cards by Wipro Technologies

May 2009 - (Free Research)
Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow. 
(WHITE PAPER) READ ABSTRACT |

Mobilizing Applications Lotus Domino Databases by BlackBerry

August 2008 - (Free Research)
The ability to access and update Lotus Domino applications can be a simple and effective way to improve efficiency. Read this paper and learn how easy it can be to create BlackBerry applications that integrate with your Lotus Domino applications. 
(WHITE PAPER) READ ABSTRACT |

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