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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 25, 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
(CASE STUDY) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware

August 12, 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more 
(WEBCAST) READ ABSTRACT |

Extending SAP Workflow: Getting More Out of Your Application by Winshuttle, LLC

July 18, 2012 - (Free Research)
Read this short e-book to discover what your different choices are when it comes to add-ons for SAP Workflow, including mobile options. Then, continue reading to uncover seven questions you should ask when you're evaluating add-ons. 
(EBOOK) READ ABSTRACT |

Workflow Vs. Application Automation Tools: Choosing the Right Tool for the Job by UC4 Software, Inc

June 2008 - (Free Research)
With the increasing popularity of workflow software, many IT departments are wrestling with the distinction between workflow programs and application automation tools. This paper sheds some light on their distinction. 
(WHITE PAPER) READ ABSTRACT |

What is the difference between Workflow Engines and BPM Suites? by Lombardi Software, An IBM Company

May 2009 - (Free Research)
To understand the power of a BPM initiative, this paper provides background on the workflow solutions of the 90's, documents a few important events that helped shape the market, and presents the elements of a successful BPM suite. 
(WHITE PAPER) READ ABSTRACT |

Six tips for getting the most out of SAP Workflow by Dolphin

November 2012 - (Free Research)
View this expert E-guide to learn more about how you can implement SAP Workflow in your organization. Discover how a properly designed SAP workflow will help your business with automated routine financial processes with areas like asset accounting and auditing. 
(EGUIDE) READ ABSTRACT |

Accounts Payable: Consolidating AP Workflow Outside the SAP System by Esker Inc.

December 2010 - (Free Research)
Interested in automating the AP process? Before moving ahead, consider whether it’s best to automate AP workflow inside or outside the SAP system. Integrating a solution that runs AP workflow inside the SAP system might seem logical, but there are some important factors to take into account. Learn about the advantages of external AP workflow. 
(WHITE PAPER) READ ABSTRACT |

Get More Out of Your SAP Workflow Application by SearchSAP

February 2013 - (Free Research)
Let this E-Book be your guide to expanding business possibilities with SAP Workflow add-ons. Discover how add-ons can help your business process management, what add-ons exist for SAP mobile, seven questions to ask when evaluating add-ons, and more. 
(EBOOK) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

Whitepaper on eDiscovery & Compliance for Edge data that is in process by CommVault Systems, Inc.

March 2014 - (Free Research)
This informative datasheet gives information on two solutions that can help organizations handle their own compliance and discovery workflows without the help (and expense) of outside consultants. 
(DATA SHEET) READ ABSTRACT |

Accounts Payable: Consolidating AP Workflow Outside ERP Systems by Esker Inc.

July 2011 - (Free Research)
Accounts payable (AP) automation has undeniable benefits but can be difficult in complex ERP environments. Read this white paper to explore the advantages of an automation approach that runs AP workflow outside ERP systems. 
(WHITE PAPER) READ ABSTRACT |

Sharepoint E-Zine Volume 6: How to Control Workflow Behavior with Custom Lists by SearchWinIT

January 2009 - (Free Research)
Learn how to integrate change management into a document library using SharePoint's own framework. 
(EZINE) READ ABSTRACT |

Workflow, Rules, and CEP Combine to Drive New Business Value by Red Hat

October 2012 - (Free Research)
In this IDC white paper, get an in-depth overview of the current state of BPM software, and discover why combining workflow, case and state management, rules, and complex event processing (CEP) in a platform can help you get the most value from your BPM technology. 
(WHITE PAPER) READ ABSTRACT |

UPMC reshapes the nursing unit with SmartRoom by IBM

July 2010 - (Free Research)
UPMC sought to improve the workflow efficiency in its nursing units to enhance the quality of care, reduce costs/errors and leverage its nursing resources more effectively. Supported by its partnership with IBM, UPMC developed SmartRoom, a workflow optimization system that leverages clinical intelligence to guide nursing decisions and activities. 
(CASE STUDY) READ ABSTRACT |

Workflow, governance and reporting – Solvency II by IBM

May 2014 - (Free Research)
The following white paper provides readers with industry-leading insights into the key challenges and issues arising when managing all 3 pillars of Solvency II. Learn how to manage workflow around internal models, which process surround reporting and the integration with risk modeling, and more. 
(WHITE PAPER) READ ABSTRACT |

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD

July 2008 - (Free Research)
Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions. 
(CASE STUDY) READ ABSTRACT |

Streamlining Access Control for SAP® Systems: The Many Advantages of Automated User Provisioning by Security Weaver

September 2008 - (Free Research)
For organizations with high-volumes of employees leveraging SAP solutions, managing access is a complex undertaking. This paper examines the access control challenges and reveals the many advantages of automated user provisioning for SAP solutions. 
(WHITE PAPER) READ ABSTRACT |

How to Expand on SAP Workflow by Esker Inc.

July 2013 - (Free Research)
Trying to decide between third-party and SAP's own add-ons to SAP Workflow is a confusing but important process for ensuring employee adoption, efficiency, and productivity. This eBook helps identify and analyze SAP Workflow add-on solutions. 
(EBOOK) READ ABSTRACT |

SharePoint E-Zine Volume 20: Mastering Workflow Reports in SharePoint 2010 by SearchWinIT

August 2010 - (Free Research)
Workflows can be a useful tool in most organizations. But it takes proper oversight to ensure that participants use them correctly. Find out how SharePoint 2010 can ease the process with improved reporting capabilities and built-in monitoring. 
(EZINE)

Meet Healthcare Business Needs with Document Workflow Technology by Captaris, Inc.

February 2008 - (Free Research)
Discover how document-centric workflow will benefit healthcare organizations and how it manages the lifecycle of medical documents and patient records, from the initial capture through process management, delivery and archive stages. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Lime Pictures Implements its Vision with Quantum StorNext by Quantum Corporation

June 2009 - (Free Research)
This case study highlights the challenges faced by an independent production company and the benefits achieved through the adoption of Quantum's StorNext digital workflow solution. 
(CASE STUDY) READ ABSTRACT |

Essential BPM platform components by Red Hat

October 2012 - (Free Research)
In BPM projects, rules, events, and workflow are equally important, so it's critical to have a platform that incorporates all of these components. View this IDC report to get an in-depth look at how combining workflow, rules, and complex event processing (CEP) can help drive more business value from BPM efforts. 
(ANALYST REPORT) READ ABSTRACT |

Business Process Management with a Competitive Edge: Implementing Transparent, Agile, and Consistent Business Process Management by ILOG, an IBM Company

April 2008 - (Free Research)
This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage. 
(WHITE PAPER) READ ABSTRACT |

Practical and Flexible IT Service Management for the Real World by Numara Software

January 2009 - (Free Research)
This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today. 
(WEBCAST) READ ABSTRACT |

Case Study: Mid-Carolina Electric Cooperative, Inc. by Perceptive Software

August 2010 - (Free Research)
Read this case study of Mid-Carolina Electric Cooperative, Inc. to learn how replacing its old document imaging system with a new low-maintenance full-featured document management, imaging and workflow suite improved allowed for better information sharing and document availability, faster customer service and increased productivity. 
(CASE STUDY) READ ABSTRACT |

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