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Featured Sponsors
VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc.
September 18, 2009 - (Free Research)
VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
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Create a complete BIRT Report Easily in 10 Minutes by Actuate
September 10, 2009 - (Free Research)
Through the complete creation of a BIRT report including creating a BIRT report project, connecting to data, adding a chart, formatting the report and adding drill to details capability.
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Making Enterprise Architecture Work by Infosys Technologies Limited
September 01, 2005 - (Free Research)
A robust governance framework is imperative for effective Enterprise Architecture (EA). Our framework helps you assess performance and chart a continuous improvement course that deepens the impact of your EA program.
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Managing Change Effectively with ERP: The Impact On 5 Key Business Functions by Infor
December 03, 2009 - (Free Research)
This white paper examines the impact of using disparate systems versus an integrated ERP system on your manufacturing operations. The detailed charts on the following pages provide insight into how the inefficiencies associated with change management today can be easily and cost-effectively eliminated.
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How to Reduce Eclipse BIRT Development Effort for Data Visualizations by Actuate
September 09, 2009 - (Free Research)
Actuate BIRT Interactive Viewer is a web-based tool for the interactive analysis and modification of reports. Download this white paper to learn how with Actuate BIRT Interactive Viewer end users can change formatting, hide, add or move data, create charts, sort data and apply functions to data.
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Sun Microsystems Flash Analyzer by Sun Microsystems, Inc.
October 29, 2009 - (Free Research)
The Sun Flash Analyzer and Sun StorageTek Workload Analysis Tool (Swat), are open systems host-based, storage-centric Java applications that thoroughly capture, summarize, and analyze storage workloads for Solaris, Windows and Linux environments.
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Achieving Service Excellence Across The Enterprise by Numara Software
February 01, 2009 - (Free Research)
Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
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SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc
April 17, 2009 - (Free Research)
This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more.
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Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc
July 2008 - (Free Research)
This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
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Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc
November 2009 - (Free Research)
Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
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Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation
September 2009 - (Free Research)
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
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Designing Great Visualizations by Tableau Software
April 2009 - (Free Research)
Visual representations are a fundamental component of human learning and understanding. To study the impact of data visualization, we must first look to the past and see how our ways of shaping and representing data have changed over time. This paper traces the history of visual representation, from cave drawings to the computer revolution.
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Management Mandate to Reduce Costs Leads to Increased Productivity by SEGUS Inc
August 2009 - (Free Research)
Learn how an Alabama company seeking a replacement tool for their mainframe administration and automation discovered SEGUS’ Smart products that not only delivered better functionality with a good GUI, but would save the company $80,000 over a five year period, while also avoiding future costly upgrade fees.
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Road Map for Delivering XMLP Documents from Oracle EBS by STR Software
May 2009 - (Free Research)
A transparent, out-of-the-box solution, AventX Oracle Connector utilizes
native Oracle E-Business Suite functionality (workflow, forms, and database technology) to automate fax and email delivery of any document that can be printed. The result: measurable savings, streamlined workflow, and enhanced productivity.
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The Friendly Face of IT: User-friendly IT Management by Numara Software
January 2009 - (Free Research)
This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
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