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Leveraging Workforce Management to Deliver Exceptional Customer Experience by Infor WFM Workbrain

August 08, 2011 - (Free Research)
Read this white paper for a more in-depth look at workforce management tools and how they can work in concert with retail initiatives to deliver on customer expectations. 
(WHITE PAPER) READ ABSTRACT |

ERP Technology Trends Point to a 'Bright' Future Forrester Says by Infor WFM Workbrain

March 16, 2012 - (Free Research)
Forrester predicts that technologies like mobile, Software as a Service (SaaS), business process management (BPM), Platform as a Service (PaaS), and social networks are going to dramatically change the enterprise resource planning (ERP) landscape in the near future. Read this expert guide to learn more about the future of ERP systems. 
(EGUIDE) READ ABSTRACT |

Optimizing ERP Investments Through Manufacturing ERP Management Best Practices by Infor WFM Workbrain

March 16, 2012 - (Free Research)
Navigating enterprise resource planning (ERP) systems isn't always easy, but is necessary for the success of your business. Read this expert guide to learn five key tips and best practices for managing your ERP systems. 
(EGUIDE) READ ABSTRACT |

Human Resources Data Analytics Brings Metrics to Workforce Management by Infor WFM Workbrain

March 15, 2012 - (Free Research)
Companies have analyzed data for years, but few have ever really evaluated their human resources (HR) data. Read this guide to learn how data analytics can help your HR department direct their workforce and optimize their skills and resources for improved workforce management. 
(EGUIDE) READ ABSTRACT |

Top Manufacturing ERP Best Practices for Project Planning by Infor WFM Workbrain

March 15, 2012 - (Free Research)
This guide provides the top enterprise resource planning (ERP) system implementation best practices, including how to migrate your data, pick the best project team, and train your employees. 
(EGUIDE) READ ABSTRACT |

Expert Tips for ERP Upgrades and Consolidation by Infor WFM Workbrain

March 15, 2012 - (Free Research)
Many organizations put upgrades off as long as possible as to avoid the complexity involved. Read this expert e-guide to learn Gartner Inc. best practices and tips for simplifying your enterprise resource planning (ERP) upgrades. 
(EGUIDE) READ ABSTRACT |

E-Book: Lean Manufacturing and ERP: How to Leverage ERP to get Lean by Infor WFM Workbrain

April 15, 2010 - (Free Research)
A manufacturing firm adopting the principles of lean manufacturing can effectively leverage the company’s ERP system during its transition to lean. This E-Book explains what part of the plant you should start with; the importance of simplifying the ERP system; how to balance the ERP system with lean principles; and what pitfalls to avoid. 
(EBOOK) READ ABSTRACT |

Workforce Management Software Best Practices by Infor WFM Workbrain

February 07, 2012 - (Free Research)
Workforce management (WFM) helps manufacturers improve operational efficiency and enable them to establish control over their enterprise. This e-guide offers an expert definition of WFM software and divulges best practice tips for deployment. 
(EGUIDE) READ ABSTRACT |

Support Mobile Devices with SaaS WFM Software by Infor WFM Workbrain

January 24, 2012 - (Free Research)
This guide details how workforce management (WFM) software companies are incorporating support for mobile devices into their products and offering the application as software-as-a-service (SaaS). Read more to uncover the employee benefits associated with this strategy. 
(EGUIDE) READ ABSTRACT |

Pros and cons of WFM in the call center by Infor WFM Workbrain

January 05, 2012 - (Free Research)
The market for workforce management (WFM) software in the contact center saw double-digit growth last year, but the technology still needs work, according to experts. In this e-guide you’ll explore the pros and cons of WFM. 
(EGUIDE) READ ABSTRACT |

Successful WFM Software Implementation Strategies by Infor WFM Workbrain

January 05, 2012 - (Free Research)
Explore this expertly-compiled e-guide to find out how support for mobile devices and Software as a Service (SaaS) WFM could expand the use of  workforce management (WFM) software and help position it as a core enterprise platform. 
(EGUIDE) READ ABSTRACT |

E-Book: Understanding Workforce Management Technologies for Manufacturing by Infor WFM Workbrain

February 11, 2011 - (Free Research)
Workforce management software can help manufacturers improve operational efficiency and reduce costs by streamlining scheduling, budgeting, and labor planning. Thanks to the web and mobile platforms, it is now more accessible outside the office. Learn the benefits of automating workforce management and get expert advice on getting started. 
(EBOOK)

Workforce Management: "Scheduling to the Opportunity" by Infor WFM Workbrain

February 03, 2011 - (Free Research)
In the face of shrinking margins, today’s retailers seek a large competitive advantage. Given that a retailer’s largest controllable expense is its workforce, retailers that implement a solution that gives real-time visibility into labor practices and generates optimized schedules will help with labor costs, store sales and customer service levels. 
(WHITE PAPER) READ ABSTRACT |

Bursting with HP CloudSystem by HP & Intel®

November 30, 2012 - (Free Research)
Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more! 
(WHITE PAPER) READ ABSTRACT |

How to Choose a Cloud Backup Provider by Asigra

August 22, 2011 - (Free Research)
Many people think the only question is to ask when thinking about backup and recovery is "What is the best way to make backups?" That’s certainly a critical question but business data is the very lifeblood of your business. You can’t afford to look at only half the equation. Recovery is vital as well, especially when choosing a cloud provider. 
(WHITE PAPER) READ ABSTRACT |

How to choose the best remote online backup service provider by Iron Mountain

February 08, 2011 - (Free Research)
Online data backups and backing up data to a remote online backup service provider can be a good way to back up your data. Read this FAQ guide sponsored by Iron Mountain to learn more about remote backups today. 
(WHITE PAPER) READ ABSTRACT |

Choosing a Cloud Hosting Provider with Confidence by Symantec Corporation

May 07, 2012 - (Free Research)
This paper uncovers tips for choosing a cloud hosting provider and explores where and when to use cloud solutions, specific issues enterprises should raise with hosting providers before selecting a vendor, and ways in which SSL from a trusted certificate authority can help enterprises conduct business in the cloud with confidence. 
(WHITE PAPER) READ ABSTRACT |

Service Provider MPLS VPN Security Considerations by Certes Networks

September 01, 2011 - (Free Research)
This report explores security considerations for service provider MPLS VPN, and describes two threat scenarios against a real MPLS VPN environment that was constructed to demonstrate the typical attack surface of an MPLS Layer 3 VPN provider network. 
(WHITE PAPER) READ ABSTRACT |

Raining on Your Cloud Business: How the Wrong Storage Selection Can Increase Costs, Lower Margins, and Slow Growth by Xiotech Corporation

February 14, 2011 - (Free Research)
It’s vital when selecting storage for a cloud service provider to consider the performance, management, and reliability characteristics as they have a direct relationship to gross margin over time. Check out this paper to see how Xiotech ISE delivers a straight-line, highly profitable foundation for a cloud business model. 
(WHITE PAPER) READ ABSTRACT |

PacketTrap MSP 6.0 by Quest Software, now a part of Dell

August 23, 2011 - (Free Research)
PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management. 
(TRIAL SOFTWARE) READ ABSTRACT |

A Future in Content(ion): Can Telecom Providers Win a Share of the Digital Content Market? by IBM Line of Business

June 2008 - (Free Research)
A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper. 
(WHITE PAPER)

IPv6 Transition Planning and Strategies for DHCP and DNS by Cisco Systems, Inc.

August 2011 - (Free Research)
IPv4 addresses are running out and service providers need to make immediate decisions regarding deployment of IPv6. This paper will outline strategic considerations and approaches to the transition to IPv6 in a service provider environment. 
(WHITE PAPER) READ ABSTRACT |

IBM Service Management: Driving growth for Managed ICT Service Providers by IBM

October 2011 - (Free Research)
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. 
(WHITE PAPER) READ ABSTRACT |

How Wholesale Backhaul Service Providers and Mobile Network Operators Can Maximize the Benefits of Migrating to Ethernet Backhaul by InfoVista Corporation

February 2012 - (Free Research)
Discover how service quality visualization can help wholesale backhaul service providers and mobile network operators maximize the benefits of migrating to Ethernet backhaul. 
(WEBCAST) READ ABSTRACT |

How to Choose a Managed Network Services Provider by MegaPath Inc.

May 2012 - (Free Research)
Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization. 
(WHITE PAPER) READ ABSTRACT |

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