Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
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Executive Insight: Multi-Sourcing in the Call Center by inContact February 20, 2009 - (Free Research) This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better".  (WHITE PAPER) READ ABSTRACT |

Trends in Enterprise Mobility by ComputerWeekly.com April 22, 2013 - (Free Research) This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working.  (WHITE PAPER) READ ABSTRACT |

Back to the Future: The New IT Infrastructure Opportunity by Avocent June 08, 2011 - (Free Research) Access this exclusive resources to discover new technology and solutions to address security and operating expense (OPEX) issues related to distributed computing such as thin client, fast client, diskless workstations, SaaS, and VDI.  (WHITE PAPER) READ ABSTRACT |

Key Insights for Building “Consumerised” End-User Services by ComputerWeekly.com October 05, 2011 - (Free Research) This report extract from the Corporate Executive Board gives IT organisations an insight into the best approaches to building and managing consumer technology in the workplace.  (IT BRIEFING)

Best Practices for Home Agents by Avaya Inc. June 2008 - (Free Research) Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.  (WHITE PAPER) READ ABSTRACT |

The Power of Unified Communications and Collaboration by IBM November 2009 - (Free Research) This paper highlights key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.  (WHITE PAPER) READ ABSTRACT |

Application and Server Virtualization Working Together by Citrix November 2008 - (Free Research) This paper shows that server and application virtualization are complementary and how they can and often should be combined, not only to amplify the capabilities of the respective technologies but to achieve greater positive impact to IT and the business.  (WHITE PAPER) READ ABSTRACT |

Getting Your Wireless Together to Save Time, Improve Reception by Cisco Systems, Inc. January 2011 - (Free Research) When you “cluster” standalone wireless access points, you can improve reception and roaming, strengthen security, and save many hours of technical labor—all without the expense of a wireless controller. Continue reading to learn more about clustering improvement.  (WHITE PAPER) READ ABSTRACT |

The Reference Guide to Data Center Automation by Hewlett-Packard Company February 2009 - (Free Research) This guide explores data center automation - methods through which hardware, software, and processes can work together to streamline IT operations. Modern data center challenges include increasing demands from business units with only limited resources to address those demands.  (EBOOK) READ ABSTRACT |

Getting Business Leaders to Buy-in for Virtualization Initiatives by VMware, Inc. April 2011 - (Free Research) Read this paper to learn how small to midsize businesses are increasingly using virtualization to reduce capital expenses, improve business continuity and make their operations more responsive.  (WHITE PAPER) READ ABSTRACT |

Guidelines for Effective 3rd Party Management on Complex Integration and IP Transformation Programs by Alcatel-Lucent June 2009 - (Free Research) This paper outlines the challenges of introducing next generation technology and defines the roles and responsibilities of a prime integrator. The critical elements of 3rd party engagement and management are also defined.  (WHITE PAPER) READ ABSTRACT |

Securing the Everywhere Network by SonicWALL November 2008 - (Free Research) Everywhere networking streamlines facilities and energy costs, eliminates commuting time and expenses, builds global business partnerships, broadens markets and staffing pools and shortens customer response times.  (WHITE PAPER) READ ABSTRACT |

Webcast Transcript: New Platforms, New Technologies, But Old Headaches by NetIQ August 2011 - (Free Research) A mixed-environment data centre, however presents some unique challenges when it comes to disaster recovery. Special attention is needed to the details, and the tried-and-true approaches typically used don't always work.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

How can Identity and Access Management Improve IT Security and Reduce Risk to Help Drive my Business? by CA Technologies. September 2010 - (Free Research) IAM builds a foundation for effective security by helping ensure all users have only the appropriate level of access rights to all protected resources, and that those rights are enforced appropriately. Read this executive brief to learn more about taking control of IT operations and information security with Content-Aware IAM.  (WHITE PAPER) READ ABSTRACT |

Elavon Achieves Greater Business Agility with CA Data Center Automation by CA Technologies. October 2008 - (Free Research) Learn about a real-life example of how an automation architecture design that consolidates redundant, underperforming assets enabled one organization to meet the demands of an aggressive growth strategy while delivering high levels of service quality.  (WHITE PAPER) READ ABSTRACT |

Deliver Application-level Security at Data Center Performance Levels by Check Point Software Technologies Ltd. September 2008 - (Free Research) The shift from network-layer attacks to dynamically changing application-layer threats has dramatically increased security needs. This paper examines appliances that can quickly evolve to guarantee performance yet maintain a high level of security.  (WHITE PAPER) READ ABSTRACT |

CSS Boosts Worker Productivity, Slashes Costs by Running Lotus Notes and Domino On Red Hat Enterprise Linux by Red Hat and JBoss May 2009 - (Free Research) Learn how leading provider of global technology operations management services, Cybernet-SlashSupport (CSS), migrated to Red Hat Enterprise Linux® from Microsoft Windows and dramatically improved application performance and improved productivity while freeing up IT resources.  (CASE STUDY) READ ABSTRACT |

Automating Job Card Generation for Maintenance, Repair and Overhaul by Enigma, Inc. March 2008 - (Free Research) Manual job card generation processes significantly hamper maintenance efficiency and accuracy for A, B, C, and D checks alike, directly resulting in lost time, errors, and flight delays.  (WHITE PAPER) READ ABSTRACT |

Workforce Management Patient Care & Enhanced Financial Performance by Infor March 2008 - (Free Research) Learn how comprehensive workforce management processes can transform common challenges of healthcare enterprise into opportunities. Discover how to improve the quality of patient care, meet regulatory compliances and reduce costs.  (WHITE PAPER) READ ABSTRACT |

Protecting Sharepoint With Double-Take Availability by Double-Take Software October 2009 - (Free Research) Double-Take Availability provides the only complete protection solutions for your SharePoint implementations. It protects the data, customizations and Web Parts, SharePoint configuration and the server state. Download this paper to see how Double-Take Availability protects your Sharepoint implementations across the enterprise.  (WHITE PAPER) READ ABSTRACT |

Building a Highly Reliable SAN by Dell, Inc. July 2008 - (Free Research) System reliability is a vital component in Storage Area Network (SAN) design that keeps your production environment operating and avoids data loss and downtime.  (WHITE PAPER) READ ABSTRACT |

Building a Highly Reliable SAN by Dell, Inc. December 2008 - (Free Research) System reliability is a vital component in Storage Area Network (SAN) design. But since SANs are built using both mechanical and electronic parts, component failures due to usage, environmental factors, or manufacturing defects are not uncommon. This paper covers how to reduce and eliminate downtime.  (TECHNICAL ARTICLE) READ ABSTRACT |

Building a Highly Reliable SAN by Dell, Inc. December 2008 - (Free Research) System reliability is a vital component in Storage Area Network (SAN) design. But since SANs are built using both mechanical and electronic parts, component failures due to usage, environmental factors, or manufacturing defects are not uncommon. This paper covers how to reduce and eliminate downtime.  (TECHNICAL ARTICLE) READ ABSTRACT |

Extended Battery Service by Dell, Inc. January 2009 - (Free Research) Extended Battery Service gives you the flexibility to extend the terms of your laptop battery coverage for the remainder of your laptop's Limited Warranty, up to three years.  (DATA SHEET) READ ABSTRACT |

Optimizing Video Performance Across the Distributed Enterprise by BlueCoat October 2010 - (Free Research) Do more with less: that’s the message echoing through corporate cultures today. One clear target is to contain costs, especially travel-related costs, which can be large enough to have a serious impact on bottom lines. Read this paper to find out more.  (WHITE PAPER) READ ABSTRACT |

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