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Using DCM and analytics for maximum impact by IBM

November 08, 2011 - (Free Research)
This Tip Guide offers practical advice for combining dynamic case management (DCM) and analytics to spot trends and glean other insights from case information. Readers will learn where the combination is likely to work best, where business process management (BPM) fits into the picture, and how to avoid problems in implementation. 
(EGUIDE) READ ABSTRACT |

Making the business case for dynamic case management by IBM

November 02, 2011 - (Free Research)
To reap long-term, widespread benefits from dynamic case management (DCM), it’s important to understand the business benefits and challenges. This e-book takes a look at these facets of DCM and provides expert advice on making the business case for it. 
(EBOOK)

SQL Server Insider E-Zine - Volume 1: Is Self-service BI the Answer? by Dell, Inc. and Intel®

February 16, 2010 - (Free Research)
Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short. 
(EZINE)

SQL Server Insider E-Zine – Volume 1: Is Self-service BI the Answer? by Dell, Inc. and Intel®

November 16, 2010 - (Free Research)
Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short. 
(EZINE)

Business Value of Sterling Commerce Managed Services for B2B Integration by Sterling Commerce, An IBM Company

September 01, 2009 - (Free Research)
Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider. 
(WHITE PAPER) READ ABSTRACT |

How Does Ping Really Work? by Global Knowledge

October 2008 - (Free Research)
The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level. 
(WHITE PAPER) READ ABSTRACT |

How to Get Lean with Automated Process Discovery - Live demonstration and case study presentation by Fujitsu America, Inc.

March 2010 - (Free Research)
The biggest challenge to improving the efficiency of your business processes often lies in knowing how these processes really work in your organization. This webcast will teach you how to visualize and analyze your business processes from historical data, expose process waste and apply lean initiatives to achieve significant value. 
(WEBCAST) READ ABSTRACT |

Learn More About The Instant-On Enterprise by HP

November 2011 - (Free Research)
Today's consumer expects instant gratification. Our world has become mobile, connected, interactive, immediate and fluid. The enterprise and IT must work together to create value for customers and citizens. HP has a vision for this world: Instant-On. View this video to find out if you have what it takes to build an instant-on enterprise. 
(WEBCAST) READ ABSTRACT |

Fujitsu Interstage Business Process Manager - Creating AGILE BPM by Fujitsu America, Inc.

January 2011 - (Free Research)
Fujitsu Interstage Business Process Manager (Interstage BPM) is a leading solution for Agile BPM - the next generation of BPM. Agile BPM is designed to flexibly address the requirements of all types of processes used to conduct a business: structured, unstructured, and hybrid process types, giving support to all forms of work. 
(WHITE PAPER) READ ABSTRACT |

Connect with Sage 200 Suite - How Sage 200 helps keeps your finances in check by Sage Software

March 2012 - (Free Research)
Read this white paper to learn about a software suite that easily shares business intelligence (BI) and customer relation ship management (CRM) data throughout your business, is designed to grow with you, and is customized to suit your specific needs. 
(WHITE PAPER) READ ABSTRACT |

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs by BMC Software, Inc.

June 2009 - (Free Research)
Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..” 
(WHITE PAPER) READ ABSTRACT |

Windows Server 2008 "Starter" GPOs by Global Knowledge

December 2008 - (Free Research)
An old Chinese proverb advises us to "preserve the old, but know the new." Microsoft's old template concept has been preserved in the Windows Server 2008 operating system, in the form of what Microsoft calls the starter GPO (Group Policy Object). 
(WHITE PAPER) READ ABSTRACT |

Leveraging the Power of the Peloton to Lead Change by Global Knowledge

July 2013 - (Free Research)
This white paper combines the concept of the peloton with one of the most widely accepted approaches for enabling change in organizations: John P. Kotter's 8 Steps for Enabling Change. 
(WHITE PAPER) READ ABSTRACT |

Siemens Mobile UC - Where UC Meets Enterprise Mobility by Siemens Enterprise Communications

October 2008 - (Free Research)
In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE)

Is your data center holding you back? by HP

October 2011 - (Free Research)
Access this essential resource to discover five crucial steps to jump-start business and IT agility by becoming an instant-on enterprise, including planning, standardizing, virtualizing, and more. 
(WHITE PAPER) READ ABSTRACT |

PODCAST: Creating a Competitive Edge: Extending the SharePoint Platform to meet Enterprise 2.0 by Vorsite Corporation

October 2008 - (Free Research)
Listen to this podcast to learn how Vorsite has worked with the world's largest software company to implement an Enterprise 2.0 solution that provided a comprehensive business productivity platform. 
(PODCAST) READ ABSTRACT |

Workload Automation: Helping Cloud Computing Take Flight by BMC Software, Inc.

April 2010 - (Free Research)
Many data centers are using the cloud to host applications and data storage but typically aren’t using the cloud to process effective batch computing workloads. Enterprise workload automation tools can give businesses a chance to take a much greater advantage of cloud computing. Read this whitepaper to learn how. 
(WHITE PAPER) READ ABSTRACT |

Protecting a Paperless office by Dell | EqualLogic

December 2008 - (Free Research)
By working with Dell, the Peterson Sullivan IT group achieved its goals of creating a consolidated and scalable IT environment with strong backup and disaster recovery strategies. 
(CASE STUDY) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

Harnessing Social Media to Boost the Bottom Line by SearchCRM

August 2013 - (Free Research)
Launching a social CRM strategy? It's a good idea, but be careful not to overdo it. Get the keys to effective social CRM. 
(EBOOK) READ ABSTRACT |

Nationwide Foils Phishers with Markmonitor: Financial Services Giant Achieves ROI with Antiphishing Solutions in Three Months by MarkMonitor

October 2008 - (Free Research)
Nationwide Building Society, a leading financial institution, has seen a dramatic increase in phishing attacks. By using MarkMonito's AntiPhishing solutions they've been able to quickly shut down phishing sites, saving thousands of pounds per month. 
(CASE STUDY) READ ABSTRACT |

Riverbed Steelhead Product Family Data Sheet by Riverbed Technology, Inc.

March 2009 - (Free Research)
What's the Riverbed difference? Speed. Scalability. And simplicity. Discover it for yourself and get the facts about the entire family of Steelhead solutions from Riverbed. Companies of all sizes depend on the Riverbed Steelhead product family to accelerate the performance of applications over the WAN. 
(DATA SHEET) READ ABSTRACT |

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company

October 2008 - (Free Research)
This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort. 
(WHITE PAPER) READ ABSTRACT |

Process-Driven Business Intelligence: Building Smarter Business Processes by Information Builders Inc. (E-mail this company)

November 2006 - (Free Research)
Most organizations strive for efficiency because it ties to cost savings and better performance, while helping to anchor competitive advantages. However, improving efficiency requires organizations to continually seek new methods of managing increasingly complex business processes. 
(WHITE PAPER) READ ABSTRACT |

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