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Sharpen Your Competitive Edge with Field Service Applications for BlackBerry by BlackBerry August 2008 - (Free Research) With BlackBerry wireless technology and the development of ATSG's wireless workflow applications, we have simplified collecting and managing information to save you money.  (WEBCAST) READ ABSTRACT |

Mobilizing Applications Lotus Domino Databases by BlackBerry August 2008 - (Free Research) The ability to access and update Lotus Domino applications can be a simple and effective way to improve efficiency. Read this paper and learn how easy it can be to create BlackBerry applications that integrate with your Lotus Domino applications.  (WHITE PAPER) READ ABSTRACT |

Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc November 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.  (ANALYST BRIEF) READ ABSTRACT |

Imaging & Workflow Automation: A White Paper on SAP® Invoice Management by OpenText by SAP America Inc September 2009 - (Free Research) In this whitepaper, we'll learn what challenges are facing companies in their current paper-based AP operations, the benefits of implementing imaging and workflow automation, and how SAP Invoice Management by OpenText can help streamline the invoice receipt-to-pay process.  (WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. September 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.  (WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Closing Wireless Loopholes for PCI Compliance and Security by AirMagnet, Inc. December 2009 - (Free Research) Merchants who process payment cards need dedicated wireless monitoring systems that offer full traffic analysis and comprehensive security solutions to identify wireless security loopholes, provide solutions, and document compliance for audits. Read this white paper to learn more about ensuring PCI compliance in your wireless network.  (WHITE PAPER) READ ABSTRACT |

Collision-Free Residential Access: Deliver High Throughput, Reliability, and Scalability with Point-to-Multipoint Wireless Broadband Networks by Motorola, Inc. December 2009 - (Free Research) In the highly competitive wireless communications market, dissatisfied customers can and do change providers virtually as soon as they have a poor service experience. Read this paper to learn how some service providers are able to keep their customers satisfied -- satisfied enough to refer friends and neighbors.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Optimizing Business Performance with Automated Accounts Payable Processing for your SAP System by ReadSoft November 2009 - (Free Research) In this transcript food pioneer Rich Products shares the strategies that streamlined their payable processes, consolidated AP processing from 19 locations to one and saved them six figures in discounts.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Podcast: Optimizing Business Performance with Automated Accounts Payable Processing for your SAP System by ReadSoft October 2009 - (Free Research) Attend this podcast to listen as food pioneer Rich Products shares the strategies that streamlined payable processes, consolidated AP processing from 19 locations to one and saved them $600,000 in early pay discounts.  (PODCAST) READ ABSTRACT |

Choosing The Right Analyzer For Your WLAN by Global Knowledge July 2009 - (Free Research) WLAN analyzer are software applications that capture 802.11 frames and use them for analysis. This white paper covers how WLAN analyzers work, how WLAN analyzers may be used to gauge performance, and which WLAN analyzer product is best for common tasks.  (WHITE PAPER) READ ABSTRACT |

Wireless in Business Continuity Planning by AT&T Corp October 2009 - (Free Research) Increasingly WAN-centric enterprises make mobile equipment and services more important for business continuity. To determine the role wireless should play in an organization's business continuity plan, IT should consider a mix of factors including type of business, physical locations and applications. Read on to learn more.  (WHITE PAPER)

What is the difference between Workflow Engines and BPM Suites? by Lombardi Software December 2009 - (Free Research) Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t.  (WHITE PAPER) READ ABSTRACT |

McAfee Buyer's Guide to Data Protection by McAfee, Inc. July 2009 - (Free Research) Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings.  (WHITE PAPER) READ ABSTRACT |

Staying in Control When Requirements Change: Learn Ways to Keep Schedules and Costs in Line by IBM October 2009 - (Free Research) An effective change management process can help you better identify how alterations will affect cost and schedule so you can keep them in control. This paper will explore change management approaches and how you can use IBM Rational® solutions to manage changes to development, system and IT artifacts.  (WHITE PAPER) READ ABSTRACT |

Guide to Deploying 802.11n Wireless LANs: Nine Key Recommendations for Success by Fluke Networks EMEA August 2009 - (Free Research) This comprehensive guide covers the fundamentals of 802.11n – what you need to know when planning or preparing for an 802.11n deployment or migration. Download the guide now and learn the nine key recommendations for successful 802.11n deployment.  (EGUIDE) READ ABSTRACT |

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT)

Ready Access to Real-Time Data Helps Small Businesses Thrive by SAP AG February 2008 - (Free Research) Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the SAP® Business One application. Read this white paper to learn more!  (WHITE PAPER) READ ABSTRACT |

Optimizing Business Performance with Automated Accounts Payable Processing for your SAP System by ReadSoft October 2009 - (Free Research) Attend this webcast to listen as food pioneer Rich Products shares the strategies that streamlined their payable processes, consolidated AP processing from 19 locations to one and saved them six figures in discounts.  (WEBCAST) READ ABSTRACT |

Achieving Service Excellence Across The Enterprise by Numara Software February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..  (WHITE PAPER) READ ABSTRACT |

Sharepoint E-Zine Volume 6: How to Control Workflow Behavior with Custom Lists by SearchWinIT January 2009 - (Free Research) Learn how to integrate change management into a document library using SharePoint's own framework.  (EZINE) READ ABSTRACT |

Getting Mobile - Whose Smartphone is it anyway? by BlackBerry August 2007 - (Free Research) This webcast analyzes the pros and cons of corporate versus personal ownership of smartphones as they relate to security, compliance and cost.  (WEBCAST) READ ABSTRACT |

Mobile Sales Force at Growing Company Benefits from Mobilizing CRM Information to the Field by BlackBerry February 2009 - (Free Research) Sales Partnerships needed a way to coordinate the activities of the outsourced sales force services it offers. They wanted a solution that would help maximize the productivity of the sales force by tracking sales activities, handling territory management, and creating a high level of accountability for the sales representatives working...  (DATA SHEET) READ ABSTRACT |

SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc April 2009 - (Free Research) This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.  (WHITE PAPER)

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