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Featured Sponsors
Customer Support solution by Extraview Corporation.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
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Customer Support Solution by Extraview Corporation
(E-mail this company)
As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
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ExtraView IT HelpDesk by Extraview Corporation.
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
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IT HelpDesk Solution by Extraview Corporation
(E-mail this company)
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
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Defect Tracker by Extraview Corporation.
ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
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ExtraView Bug Tracker by Extraview Corporation.
The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.
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Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation.
September 2008 - (Free Research)
This paper makes the case that companies that understand the strategic value of CRM technology to achieve dramatic increases in revenue, productivity, and customer satisfaction will have a significant lead on those who lag in the adoption of CRM.
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White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO by Celio Corp / REDFLY Mobile Companion
August 2008 - (Free Research)
The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.
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Creating Business Value with Communication-Enabled CRM Processes by SAP America, Inc.
September 2008 - (Free Research)
In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.
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What You Need to Know to Become More Productive by Cisco Systems, Inc
October 2008 - (Free Research)
To make your company become more productive it has to start with a secure network foundation that keeps your workforce connected to your customer database, business applications, and other resources wherever they go.
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Network Infrastructure Services by Accenture.
Accenture helps clients leverage next generation networks to achieve high performance. It has the experience, assets, wisdom and proven offerings to mitigate the risks associated with their roll out.
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ServicePower - Strengthening the Service Chain by SERVICEPower.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
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Productivity 101: Four Things You Need to Know by Cisco Systems, Inc
August 2008 - (Free Research)
Faster, smarter, more adaptable - these are the hallmarks of highly successful companies. Maximizing productivity is the key to their success. Read this paper to learn what you need to know to be more productive.
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Why B2C Database Marketing Firms Don't Understand B2B Companies by Extraprise Group, Inc.
August 2008 - (Free Research)
This whitepaper explains why B2C-oriented database marketing firms lack an understanding of how the data they manage and discover are really used. It also addresses how B2B marketers need a complex process to make their efforts more productive.
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Taking On-Demand CRM Integration to the Next Level by Oracle Corporation.
June 2008 - (Free Research)
This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle’s vision and solution for comprehensive integration with Oracle’s Siebel CRM On Demand.
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