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Featured Sponsors
Astea Alliance Application Extensions by Astea International Inc.
(E-mail this company)
Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
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Astea Alliance Service Management Suite by Astea International Inc.
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
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Dispatch Direct for Field Service Automation by Dispatch Direct
April 2008 - (Free Research)
Dispatch Direct allows Intelex to access all the information they need to manage their daily service calls, including the location of their service people, appointment schedules, length of time spent at each call and project status.
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HomeStreet Bank by Apptio
August 2008 - (Free Research)
This case study examines how HomeStreet Bank was able to successfully develop a high level, IT service view of their organization, understand the costs, and create an open communication channel between IT and business units for better alignment.
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Communications Supply Chain Solutions Suite by ModusLink
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ModusLink executes comprehensive supply chain solutions and services for the Communications industry that span the entire supply chain. An outsourcing leader for more than 20 years, ModusLink has documented and standardized the its best practices into customized options offered as part of a complete Communications Solutions Suite of services.
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Configuration Management - How to Really Cover your Assets by Numara Software
April 2008 - (Free Research)
Configuration Management is the heart of IT Service Management. This webcast will teach you what hardware and software exist in that environment, and how they relate to each other. Also discussed is how to increase service quality and reduce costs
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ExtraView 5-Free Program-Issue Tracking, Workflow, and Process Platform by Extraview Corporation.
March 2008 - (Free Research)
Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to...
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Prosperity Learning Management System (LMS) by Ziiva
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Prosperity Learning Management System delivers, tracks, coordinates, and manages all training, education, and certification. Our month to month subscription makes a Learning Management System affordable for any organization. Prosperity can be delivered as a hosted or in house solution.
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Five Ways to Improve Your Wireless Security by Cisco Systems, Inc
February 2008 - (Free Research)
A wireless network can help your employees stay productive as they move around your company, but to take advantage of the benefits of wireless networking, you need to be sure that your network is safe from hackers and unauthorized users.
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Fast and Cost-Effective Unified Communications for Your Business by Cisco Systems, Inc
February 2008 - (Free Research)
The Cisco® Unified Wireless Network is the industry’s only unified wired and wireless solution to cost-effectively address the wireless LAN (WLAN) security, deployment, management, and control issues facing enterprises. Learn more in this brochure.
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The Top Five Myths of IP Communications by Cisco Systems, Inc
February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel.
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Now You Can Unleash the Power of Mobility by Cisco Systems, Inc
February 2008 - (Free Research)
Join Ellen Daley, Vice President and Research Director of Forrester Research as she discusses trends in the mobility market and provides insights into how to avoid common pitfalls when deploying wireless solutions.
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Machines That Speak by AT&T Corp
September 2008 - (Free Research)
This article explains how M2M wireless networks supply data about virtually anything -- temperature, moisture levels, pressure, vibration -- in fractions of a second, and enable businesses to track moving and stationary assets and inventory.
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What Can Wireless Do for Me? by Cisco Systems, Inc
February 2008 - (Free Research)
Gaining a better understanding of wireless LAN security elements and employing some best practices can go a long way toward enabling you to reap the benefits of wireless networking.
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Cisco Aironet 1300 Series Outdoor Access Point/Bridge by Cisco Systems, Inc
The Cisco® Aironet® 1300 Series Outdoor Access Point or Bridge is an 802.11g access point and bridge that provides high-speed and cost-effective wireless connectivity between multiple fixed or mobile networks and clients.
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Managing Your Wireless Network Onsite by Cisco Systems, Inc
March 2008 - (Free Research)
Cisco mobility and wireless experts, customers, and partners discuss how the Cisco Unified Wireless Network addresses critical issues in this podcast.
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Put Your Wireless Security Worries at Ease by Cisco Systems, Inc
March 2008 - (Free Research)
Cisco mobility and wireless experts, customers, and partners discuss how the Cisco Unified Wireless Network addresses critical issues in this podcast.
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