WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition by Global Knowledge May 08, 2013 - (Free Research) There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.  (WHITE PAPER) READ ABSTRACT |

New Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp. February 17, 2010 - (Free Research) Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them.  (WHITE PAPER) READ ABSTRACT |

Global Threat Trends: October 2010 by ESET November 10, 2010 - (Free Research) Read this month's Global Threat Trends to learn about the top 10 security threats in October. Discover what’s new on the cyber front and get an inside look at this year's eCity Symposium, and more!  (WHITE PAPER) READ ABSTRACT |

Best Practices: Backing Up VMware with Veritas NetBackup by Symantec Corporation January 01, 2009 - (Free Research) As there are many ways of using VMware technology, there are just as many methods available for protecting this innovative technology. System administrators and IT technologists can use this paper to determine one of three recommended solutions for protecting VMs. Each of these technologies has relative advantages and disadvantages.  (WHITE PAPER) READ ABSTRACT |

Server Monitoring: Centralize and Win by TNT Software, Inc. August 12, 2009 - (Free Research) One of the main limitations of native tools in a Windows OS is that it stores all of the event & performance logs information locally in each individual system. For an environment with multiple systems, this makes problem analysis much more challenging. This paper will discuss the importance of effective, centralized management solutions.  (WHITE PAPER) READ ABSTRACT |

Eight Trends That Are Changing Network Security by Sophos, Inc. August 04, 2010 - (Free Research) News headlines are a constant reminder that malware attacks and data leakage are on the rise. High-profile incidents that make big news might seem out of the ordinary. Yet businesses of every size face similar risks in the everyday acts of using digital technology and the internet for legitimate purposes.  (WHITE PAPER) READ ABSTRACT |

CIOs Embrace Custom Application Development by SAP America, Inc. July 29, 2011 - (Free Research) This white paper takes a look at the factors and trends driving the shift from cost-saving to business expansion. In particular, see how custom-development services are allowing enterprises to meet specialized customer needs to increase satisfaction, loyalty and profits.  (WHITE PAPER) READ ABSTRACT |

Taking action on analytics: Using data for customer loyalty and retention by SAP America, Inc. July 05, 2011 - (Free Research) During the recession, organizations have been forced to revisit customer retention tactics and define a clear strategy for customer loyalty. Yet many organizations lack the strong understanding of customer data that is the foundation of a successful customer loyalty program.  In this e-book, learn about trends in customer relationship management.  (EBOOK)

WEALTH MANAGER'S TAKE ON OUTSOURCING by Wipro Technologies February 27, 2008 - (Free Research) Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers' processes, quality standards, cost efficiency and knowledge.  (WHITE PAPER) READ ABSTRACT |

Accenture Technology Vision 2012 by ComputerWeekly.com January 23, 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.  (IT BRIEFING) READ ABSTRACT |

ALM and Agile Strategies Issue 2 by SearchSoftwareQuality.com April 20, 2012 - (Free Research) Application lifecycle management (ALM) is what keeps the latest software tools working, and Agile ALM provides transparency and improved communications between teams and stakeholders. This exclusive e-zine discusses the latest collaboration tools for ALM and software configuration management (SCM).  (EZINE) READ ABSTRACT |

Taking Action on Analytics: Using data for customer loyalty and retention by Infor December 20, 2010 - (Free Research) In this E-Book, hear from analysts and experts about recent trends in customer data and learn how winning organizations are truly taking action on analytics. Find out about the challenges that many organizations face when establishing and maintaining customer data management and retention programs and how to meet those challenges head on.  (EBOOK) READ ABSTRACT |

E-Book: Taking Action on Analytics - Using Data for Customer Loyalty and Retention by Infor CRM September 09, 2009 - (Free Research) In this E-Book, hear from analysts and experts about recent trends in customer data and learn how winning organizations are truly taking action on analytics. Learn about the challenges that many organizations face when establishing and maintaining customer data management and retention programs and how to meet those challenges head on.  (EBOOK) READ ABSTRACT |

NetBackup Solutions for VMware by Symantec Corporation March 06, 2009 - (Free Research) It is critical to choose the right data protection solution, one that is complete, one that not only protects the physical world, but is also finely tuned for the virtual world. The current release of NetBackup delivers award winning solutions for VMware.  (WEBCAST) READ ABSTRACT |

Helping CRM Serve Its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI by OnDemand Software April 2008 - (Free Research) This white paper briefly highlights CRM's recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform.  (WHITE PAPER) READ ABSTRACT |

Veritas NetBackup™ 6.5 for VMware 3.x: Best Practices by Symantec Corporation November 2007 - (Free Research) This paper covers best practices for designing solutions for--and protecting--VMware virtual machines.  (WHITE PAPER) READ ABSTRACT |

CRM Your Salespeople Will Love by Oracle Corporation September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.  (WHITE PAPER) READ ABSTRACT |

8 Traits of IT-Friendly Contact Center and Web Customer Service Software by eGain Communications Corp. May 2010 - (Free Research) In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.  (WHITE PAPER) READ ABSTRACT |

Healthcare 2015: Win-win or Lose-lose? by IBM Line of Business June 2006 - (Free Research) There is a more positive scenario - a "win-win" - but it is one that will require new levels of accountability, tough decisions and hard work on the part of all stakeholders.  (WHITE PAPER)

Work Smarter. Sell Better. Win More. by SAP America, Inc. April 2012 - (Free Research) Read this paper and learn how SAP Sales OnDemand provides the solution that sales people need to win in today’s environment.  (WHITE PAPER) READ ABSTRACT |

How technology, media and telecoms companies can win the confidence of investors by ComputerWeekly.com April 2012 - (Free Research) Deloitte looks at the impact leadership has on company performance in the techonology media and telecoms sectors.  (IT BRIEFING) READ ABSTRACT |

Maximize Your Return on Investment for Virtualization and Cloud Computing by Trend Micro, Inc. October 2011 - (Free Research) View this paper to discover how platform-aware security can provide integrated security designed for virtual servers, VDI and the cloud, without sacrificing performance or management, ultimately maximizing your return on investment (ROI).  (WHITE PAPER) READ ABSTRACT |

Effective Information Security: A Win-Win Proposition for the Enterprise and IT by CA Technologies. September 2009 - (Free Research) In this white paper, IDC provides an overview of information security and its impact on enterprises, discusses IT operation challenges, and describes CA's answer to helping enterprise IT organizations attain increased visibility into and protection of their private and confidential data.  (WHITE PAPER) READ ABSTRACT |

A Future in Content(ion): Can Telecom Providers Win a Share of the Digital Content Market? by IBM Line of Business June 2008 - (Free Research) A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper.  (WHITE PAPER)

Analytics to Win: ORACLE TEAM USA America's Cup Analytics Dashboard in Action by Oracle Corporation UK Ltd December 2012 - (Free Research) In this webcast, learn the role analytics played in Oracle Team USA's win in the 33rd America's Cup. Learn how Oracle Team USA is using technology to power analytics, Then, watch a demonstration of the analytics dashboard they use and how all their technology brings together race data and interactive social media data.  (WEBCAST)

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