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Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect
August 10, 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty.
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Oracle Fusion CRM: The New Standard for CRM Customer Video by Oracle Corporation
October 25, 2012 - (Free Research)
Oracle Fusion Customer Relationship Management (CRM), a component of the Oracle Fusion Applications suite, sets a new standard for CRM in sales performance management, enterprise integration, and business flexibility.
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Why Deliver Customer Service through the Cloud? by Oracle Corporation UK Ltd
December 20, 2012 - (Free Research)
Watch this webcast to learn the advantage of cloud-based customer service delivery, including rapid implementation, an instant return-on-investment, flexibility and easy upgrades, capabilities to handle a mobile workforce, optimal security, and the ability to focus your resources on high-value tasks.
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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.
June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.
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Choosing the Best CRM for Your Organization by Oracle Corporation
September 2007 - (Free Research)
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
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Extending Oracle Siebel CRM Oracle Fusion Middleware by Oracle Corporation
March 2008 - (Free Research)
This white paper details the benefits associated with Oracle's Siebel CRM and discusses methods for extending business processes and visibility to external customers, suppliers and service providers using Oracle Fusion Middleware today.
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Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc.
January 2006 - (Free Research)
SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
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Enterprise Cloud Services for Microsoft® Dynamics CRM by Hewlett-Packard Limited
February 2012 - (Free Research)
This brief overview of HP Enterprise Cloud Services for Microsoft Dynamics CRM details how to attain a private cloud and why this solution is so beneficial for marketing, sales and customer service. Read this now to gain a thorough understanding of private clouds for CRM.
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Why DataFlux Chooses Progress DataDirect by Progress DataDirect
August 2012 - (Free Research)
In this brief video, the CTO of DataFlux, a leading data quality software company, explains how the right data connectivity and technology partnership allowed the business to thrive by providing key performance, flexibility, and support benefits.
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Why Informatica Chooses Progress DataDirect by Progress DataDirect
August 2012 - (Free Research)
This on-demand video details how data integration company Informatica was able to gain the critical performance, support, and flexibility advancements they needed to thrive by investing in the right data connectivity strategy.
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Sales Maximize Profitability, Improve Performance, and Deliver Customer Value by SAP America, Inc.
October 2010 - (Free Research)
Learn why your sales team's success depends upon its ability to acquire and grow profitable customer relationships and how the SAP Customer Relationship Management (SAP CRM) application can help by empowering it with the tools and information necessary to plan and analyze sales execution throughout the entire sales cycle.
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Guidebook: Oracle Cloud Services by ComputerWeekly.com
May 2012 - (Free Research)
This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
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Corporate networks: Business 2.0 and beyond by SonicWALL
July 2009 - (Free Research)
The performance and security needs of corporate networks have evolved greatly in the last five years. This brochure provides a management overview of what's changed and why. But more importantly, it shows why flexibility, visibility, agility and affordability are now the key factors in network decision-making. Read on to learn more.
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Microsoft Dynamics CRM Trial by Microsoft
March 2008 - (Free Research)
Enable your customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change.
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Cloud Performance Hinges on Virtual WAN Acceleration by Silver Peak
May 2013 - (Free Research)
It is crucial for WAN optimization techniques to evolve just as quickly as the environment around them. Inside, uncover how virtual WAN optimization can help you achieve the cloud performance your users need.
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The State of Customer Data Integration 2012: The What, Why & How of CRM Integration by Scribe Software Corporation
August 2012 - (Free Research)
Customer data integration helps companies grow and thrive, but businesses still have a long way to go to implement customer relationship management (CRM) in a meaningful way. Check out what over 300 companies said about cloud, their CRM platforms, and customer data integration in this survey.
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Why Embedding Drivers Reduces Architectural Complexity by Progress DataDirect
March 2013 - (Free Research)
Continue on to this paper to discover how ISVs are able to accomplish certain goals by embedding drivers and data providers within their own offerings- giving them ability to respond more quickly to changing market and customer demands.
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Why CRM Implementations Fail….And What To Do About It by Scribe Software Corporation
March 2011 - (Free Research)
Companies are scrambling to implement CRM systems, but they might not be getting what they bargained for if they're not careful. Up to 80% are reporting they're not getting what they were promised. Read this paper and learn how to avoid pitfalls, develop a strategy for your CRM system, and much more.
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Savvy Network Architects Are Boosting Performance and Lowering the TCO of Campus LANs by Brocade
February 2012 - (Free Research)
Campus networks are vital to many top initiatives of the modern enterprise. However, to deliver the performance requirements of a campus LAN, new, cost-effective, efficient solutions are needed. In this resource, uncover how a multivendor approach can help you increase network performance while lowering the TCO of campus LANs.
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Oracle Sun SPARC Enterprise T5440 Server Architecture by Oracle Corporation
April 2010 - (Free Research)
Oracle’s Sun SPARC Enterprise T5440 server provides a combination of freely available and no-cost virtualization technologies, excellent reliability, availability, and serviceability (RAS) ratings, very high performance hardware, and significant data center efficiency gains. Continue reading to learn more.
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Expert migration tips: Moving from Unix to Linux by DLT Solutions.
March 2011 - (Free Research)
In this expert e-guide from SearchEnterpriseLinux.com, discover what makes migrating from Unix to Linux attractive, including increased platform flexibility. And learn why it is essential to have a testing environment for gauging stability and performance of your applications.
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