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Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect

August 10, 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty. 
(WHITE PAPER) READ ABSTRACT |

Big Data Analytics by ComputerWeekly.com

September 21, 2012 - (Free Research)
IDC explores the initial impact that Big Data is having on organisations, its impact on IT architectures, delivery models and future roadmaps. 
(ANALYST REPORT) READ ABSTRACT |

Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc.

May 2004 - (Free Research)
People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason. 
(WHITE PAPER) READ ABSTRACT |

Why Ruggedized Computers Outperform Consumer-Grade PDAs by Intermec

May 2011 - (Free Research)
General-purpose PDAs and ruggedized enterprise mobile computers are made for separate markets, designed for different tasks, and vary by their size, weight and materials. But the biggest difference between these device types is their total cost of ownership (TCO). This white paper explains how your business can get TCO as low as possible. 
(WEBCAST) READ ABSTRACT |

Five Things You Need to Know About Disaster Recovery Planning by NetIQ

March 2012 - (Free Research)
Check out this white paper for 5 things you must know about DR planning. Learn how virtualisation and cloud technologies are affecting DR processes, discover how to measure the ROI of disaster recovery, receive best practices for effective planning and testing and more. 
(WHITE PAPER) READ ABSTRACT |

Big Data: What you need to know by EMC Corporation

May 2012 - (Free Research)
Big Data: What is it? Get a hype-free definition and expert breakdown of Big Data storage and analytics in this e-guide. 
(EGUIDE) READ ABSTRACT |

Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems by Casco Development, Inc.

July 2008 - (Free Research)
Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management 
(WHITE PAPER) READ ABSTRACT |

Why VDI projects fail. A conversation between Brian Madden & Steve O'Donnell by GreenBytes

May 2013 - (Free Research)
In this informative webcast, desktop virtualization expert Brian Madden takes an in-depth look at today's VDI market and discusses why so many VDI projects end up either failing or falling short of expectations. 
(WEBCAST) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Understanding the Differences Between Desktop and Server Virtualization by Dell and VMware

September 2012 - (Free Research)
Access this exclusive resource to discover the fundamental differences of virtual desktops and virtual servers and how to find out which one is best for your organization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

All SaaS Is Not Created Equal by Oracle Corporation

January 2010 - (Free Research)
Read this guide to learn five areas to consider when choosing a SaaS CRM solution. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Expert Insight - Why Desktop Virtualization Is Complex and Which Applications to Consider by Dell, Inc. and Intel®

October 2010 - (Free Research)
In this expert e-guide from SearchVirtualDesktop.com, learn about the complexities involved with desktop virtualization in comparison with server virtualization. Find out about the wide-array of virtual desktop applications that are available and learn which ones may be worth considering for your organization. 
(EGUIDE) READ ABSTRACT |

What is the difference between Workflow Engines and BPM Suites? by Lombardi Software, An IBM Company

May 2009 - (Free Research)
To understand the power of a BPM initiative, this paper provides background on the workflow solutions of the 90's, documents a few important events that helped shape the market, and presents the elements of a successful BPM suite. 
(WHITE PAPER) READ ABSTRACT |

Beating the Browser Wars: How to Win the Battle for Web Performance by Gomez

August 2009 - (Free Research)
The war of the browsers is in full swing and we are stuck in the middle. This paper offers practical advice that can help you survive and even prevail in this combative environment. Read this paper to learn everything you need to know about the browser wars and how to survive them. 
(WHITE PAPER) READ ABSTRACT |

Exploring the Furture of Desktop Virtualization chapter 2 by SearchVirtualDesktop.com

March 2013 - (Free Research)
This expert guide discusses the critical differences between desktop virtualization and Desktop-as-a-Service (DaaS), outlining the differences in management and security that you need to know before choosing a solution. 
(EBOOK) READ ABSTRACT |

Seven Things That You Can Do If You Want to Embrace the Consumerization of IT by Good Technology

March 2012 - (Free Research)
Discover what you can do to embrace the consumerization of IT, letting your employees pick devices and applications of their choice while maintaining the security your organization needs. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now. 
(EZINE) READ ABSTRACT |

The Truth about Agent vs. Agentless Monitoring by uptime software inc.

September 2010 - (Free Research)
This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Project Management Tips for Successful ERP Implementations by IQMS

October 2010 - (Free Research)
ERP implementation projects require the complex coordination of people, process, and technology. If one part is mismanaged, the entire implementation can go off track. Project management can make or break ERP implementations. This e-book explains the tools and best practices that can keep an ERP implementation on time, in scope, and under budget. 
(EBOOK) READ ABSTRACT |

SL Enterprise RTView for Operational and Strategic Dashboards by SL Corporation

February 2008 - (Free Research)
SL Enterprise RTView is a business information delivery platform that is used by IT Managers to rapidly configure, deploy, maintain and extend real-time and other critical enterprise information systems. 
(WHITE PAPER) READ ABSTRACT |

Archiving Storage vs. Data Backup Storage: The Dos and Don'ts of Using Backups and Data Archives by Quantum Corporation

May 2010 - (Free Research)
It's important not to confuse data backups with data archives; backups should not be used as archives and archiving products have many features that backups don’t. Read this white paper as W. Curtis Preston examines these differences further and discusses the dos and don’ts of each. 
(WHITE PAPER) READ ABSTRACT |

Computer Forensics and its Role in the Risk Management Process by IBM

May 2011 - (Free Research)
The possibility of a data breach is very real – no matter how proactive your security measures are. Access this expert FAQ guide for further insight into how computer forensics can help put a well-formed incident response plan that is aligned with your information risk management and compliance strategies. 
(EGUIDE) READ ABSTRACT |

Quest MessageStats™ by Quest Software, now a part of Dell

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Choosing Supply Chain Management Software by Plex Systems

November 2012 - (Free Research)
Read this expert e-guide to learn tips that will help you evaluate your supply chain management (SCM) needs and options in order to make a smart investment for your company. Discover: the benefits and drawbacks of full-fledged on-premise suites vs. specialized SaaS options; why many manufacturers are leveraging a hybrid SCM deployment; and more. 
(EGUIDE) READ ABSTRACT |

TimeSummit by Exaktime

Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports. 
(SOFTWARE PRODUCT)

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