With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach. 

This paper evaluates application performance monitoring (APM) vendors in each of five categories of functionality: end-user experience monitoring; application runtime architecture discovery, modeling and displays; user-defined transaction profiling; component deep-dive monitoring in application context; and application performance analytics. 

The cost and time associated with managing desktops is rising at a time when budgets are being tightened and IT staffing is strained. This is driving interest in the use of desktop virtualization, where virtual desktop machines run on servers within the data center. Access this white paper to learn more about the benefits of desktop virtualization. 

The Project Management Institute (PMI) prides itself as the largest project management organization in the world and for the comprehensive, standards-based Project Management Professional (PMP) certification it offers to project managers. Check out this white paper to learn more. 

Many companies have turned to virtualization technologies for their servers and in their data centers to simplify administration and to reduce management chores and operating costs while maintaining reliability and safeguarding against disasters. Companies are now looking to apply the same technology to their desktop computers. 

Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. 

Watch this demo to find out how enterprise organizations use VMware desktop virtualization products and solutions to manage and support the flexible needs of their extended, global workforce while strengthening security and control over corporate resources and sensitive information. 

Implementing a service quality analytics framework will enable Wholesale Backhaul Service Providers to differentiate and augment the current value of their service offerings. Read this whitepaper to discover how framework applications can help Wireless SPs. 

At the core of the programme is the vision of providing political, business and ICT leaders with greatly improved agility, flexibility and choice in the ICT that enables the public sector and to deliver substantial cost savings on both existing and new ICT services. 

Wondering how you can use social media channels to join the conversation with your customers? Find out how software solutions can help you capture and analyze massive amounts of social media data and prepare individualized responses while integrating with your business software through a unified IT architecture. 

Read this white paper to learn about creating a plan to tackle your mobile workforce obstacles and the details of a system that will assist with your complex tasks. 

Protecting computer systems with Uninterruptible Power Supply (UPS) hardware is part of a total data center solution, but power management software is also necessary to prevent data corruption after extended power outages. 

In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.