WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

IBM Cognos Online Conference for Retailers and Manufactures by IBM October 21, 2009 - (Free Research) This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products.  (VIRTUAL SEMINAR)

Business Intelligence: The Definitive Guide for Midsize Organizations by SAP America, Inc. June 01, 2008 - (Free Research) Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company.  (WHITE PAPER) READ ABSTRACT |

Implementing Cloud Storage Metrics to Improve Efficiency by Intel October 04, 2011 - (Free Research) When moving to the cloud, storage metrics can significantly help to improve efficiency and capacity management, optimizing your SAN environment. Access this white paper to learn how these metrics can help you effectively manage your computing and traditional environments.  (WHITE PAPER) READ ABSTRACT |

Enterprise Performance Management: Connecting The Dots by Oracle Corporation UK Ltd October 11, 2007 - (Free Research) This white paper demonstrates how an enterprise performance management (EPM) system connects people and processes, metrics, businesses, and systems. It introduces important criteria for successful design and implementation while also exploring the far-reaching benefits of EPM: improved decision-making and greater competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Business Intelligence for Health Care Providers by SearchHealthIT.com September 11, 2012 - (Free Research) Health care can use BI tools to track trends related to costs revenues and resources, as well as to study the treatment needs of patient populations, assess care quality metrics and streamline the cumbersome billing and claims process.  (EBOOK) READ ABSTRACT |

Best practices for planning and budgeting by Prophix Software February 01, 2013 - (Free Research) Access this white paper to discover how you can improve business management through the application and adherence of budgeting and planning best practices. Read on to learn the twelve best practices that have been adopted by leading companies.  (WHITE PAPER) READ ABSTRACT |

Business Intelligence on a Budget: Is Software as a Service Business Intelligence right for your organization? by Indicee April 05, 2010 - (Free Research) With no upfront cost and minimal effort required for set up, SaaS BI solutions are ideal for small to mid-sized businesses, for addressing specific business needs or when few IT resources are available. SaaS BI solutions quickly provide access to critical reporting and analysis without the time needed for a full-blown on-premise BI implementation.  (WHITE PAPER) READ ABSTRACT |

HP Converged Infrastructure Solution for the SAP High Performance Analytic Appliance (HANA) 1.0 by HP & Intel® February 04, 2011 - (Free Research) Today’s businesses require the flexibility and responsiveness of an Instant-On Enterprise, achieving nearly instant access to transactional data at the department level. Read this white paper to learn how to get fast, flexible data for your enterprise.  (WHITE PAPER) READ ABSTRACT |

Have you built your IT roadmap for 2011? Strategies for incorporating licensing best practices by HP and Microsoft September 08, 2010 - (Free Research) This presentation transcript reveals best practices for license management.  Find out how you can leverage ITIL to recover costs and discover guidelines for negotiating license agreements.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Dell Deployment Design and Implementation by Dell, Inc. and Microsoft Windows 7 October 07, 2009 - (Free Research) The Dell Project and Program Management approach enables the alignment of all elements of a client deployment. This standardized and easy-to-understand framework can be tailored as necessary to complement and integrate with existing customer processes.  (DATA SHEET) READ ABSTRACT |

8 Great Ways to Improve Your Quarter-End Analysis and Reporting by Prophix Software January 27, 2012 - (Free Research) Read this white paper and learn more on how to use these tools to move beyond reporting and spend more time on the analysis of your key performance indicators.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Planning and Budgeting by Prophix Software January 27, 2012 - (Free Research) Read this white paper to learn more on the best practices that will enable your company to transform its budgeting and planning cycle.  (WHITE PAPER) READ ABSTRACT |

Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation October 01, 2009 - (Free Research) Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing.  (WHITE PAPER) READ ABSTRACT |

Success Factors of a Best-Run Marketing Organisation - How Does Your Team Stack Up? by SAP AG December 01, 2007 - (Free Research) How are leading marketing organisations getting the job done? Walk through their best practices, and you'll see what role software solutions - and customers - can play in helping marketing teams demonstrate favorable business outcomes.  (JOURNAL ARTICLE) READ ABSTRACT |

Five Fundamental Data Quality Practices by Pitney Bowes Business Insight January 11, 2010 - (Free Research) When developing or reengineering the enterprise architecture, implementing fundamental data quality practices can reduce the complexity of the data management framework thus reducing effort, risk, and leading to a high degree of trust in enterprise information. Read this paper to learn more about data quality practices and core data services.  (WHITE PAPER) READ ABSTRACT |

Intel IT: Implementing Cloud Storage Metrics by Intel July 01, 2011 - (Free Research) <p>You need to have the right metrics in place to measure storage efficiency in your cloud infrastructure. This white paper focuses on three aspects of cloud storage and discusses tools that can help you improve utilization, optimize capacity, and effectively manage costs.</p>  (WHITE PAPER) READ ABSTRACT |

Implementing Cloud Storage Metrics to Improve IT Efficiency and Capacity Management by Intel December 31, 2011 - (Free Research) Storage capacity utilization metrics provide a framework you can use to analyze and manage SAN storage use across a diverse IT environment. Check out this white paper to explore how capacity metrics can help your organization with efficiency, capacity management, and risk management.  (WHITE PAPER) READ ABSTRACT |

Implementing Cloud Storage Metrics to Improve Efficiency by Intel October 31, 2011 - (Free Research) Access this white paper to learn how implementing cloud storage metrics can help you choose the right technology for increasing IT productivity and capacity management in your enterprise.  (WHITE PAPER) READ ABSTRACT |

Making Service and Support Your Revenue Engine: The Initiative That’s Too Important to Delay by Consona Corporation June 17, 2011 - (Free Research) The value of service and support is hidden in a fog of metrics—measures that link monitors and bulletin boards, populate binders, fascinate managers, annoy employees, and ultimately mislead us about the business. Read this whitepaper and discover the real value of support is the revenue it protects and creates.  (WHITE PAPER) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc. November 04, 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.  (WHITE PAPER) READ ABSTRACT |

Populating a Data Quality Scorecard with Relevant Metrics by SAS Institute Inc. March 13, 2013 - (Free Research) In this white paper, discover the major considerations that should go into developing metrics for a data quality scorecard. See how ideas about data metrics might vary across internal departments, and may be reoriented according to concerns about business process, impact, and pure data considerations.  (WHITE PAPER) READ ABSTRACT |

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation UK Ltd October 10, 2012 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.  (WHITE PAPER)

The Truth about Agent Vs. Agentless Monitorinng: A Short Guide to Choosing the Right Solution by uptime software inc. July 1967 - (Free Research) When selecting an enterprise-level monitoring solution, one of the first decisions the IT department needs to make is whether to opt for an agent based, or agentless monitoring solution. This paper helps you arrive at a decision.  (WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici October 2009 - (Free Research) Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!  (WHITE PAPER) READ ABSTRACT |

Mobile, Social, Analytics Offer Promise but Demand New Metrics by IBM March 2013 - (Free Research) A successful social media analytics endeavor involves changing your business practices and metrics in order to adapt to these new technologies.  This expert e-guide explains how your organization should rethink metrics in order to maximize the value of social technologies, analytics, and mobile devices.  (EGUIDE) READ ABSTRACT |

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