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ZeuS: A Persistent Criminal Enterprise by Trend Micro March 24, 2010 - (Free Research) This research paper, presented by Trend Micro, examines the ZeuS botnet; a cyber-criminal tool primarily used to steal money. Access this paper now to learn how ZeuS works, who is behind this crimeware, ZeuS variants now emerging and more.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 11 June 2013: Do you know who is on your network? by ComputerWeekly.com June 11, 2013 - (Free Research) In this week's Computer Weekly, our latest buyer's guide looks at how identity and access management can improve your information security. We go behind the scenes at Microsoft HQ to find out how the software giant deals with product security. And the CIO from Domino's Pizza tells us why the retailer is moving to the cloud. Read the issue now.  (EZINE) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 02, 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc. June 02, 2009 - (Free Research) When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve.  (WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 15, 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.  (WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc. December 2007 - (Free Research) Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release.  (WEBCAST) READ ABSTRACT |

Sybase IQ: The Economics of Business Reporting by Sybase, an SAP company August 2009 - (Free Research) Reporting is recognized as a way for companies to improve service, ensure quality, control costs, and prevent losses by empowering decision-makers throughout the organization. This paper will explain why reporting is one form of business intelligence that has become business-critical.  (WHITE PAPER) READ ABSTRACT |

IT as a driver of M&A success by ComputerWeekly.com March 2012 - (Free Research) IT considerations are not given adequate attention or rigour in the due diligence prior to mergers and acquisitions, this report from Ernst & Young reveals.  (IT BRIEFING) READ ABSTRACT |

Citrix Receiver for Enterprise Apps by Citrix March 2010 - (Free Research) This whitepaper explains how using Oracle applications, Citrix Receiver, and a smart phone, can mobilize any type of enterprise application affordably, overcoming security, usability, and platform incompatibility concerns.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.  (EZINE)

Bridge the Gaps in Your E-Commerce Strategy with Electronic Signatures from DocuSign by DocuSign, Inc. April 2008 - (Free Research) This special brief discusses the role of electronic signature technology in closing lingering workflow automation gaps to enhance an organization's overall e-commerce strategy.  (WHITE PAPER) READ ABSTRACT |

Mass Personalization: How relevance engines are revolutionizing mass communications by xMatters, Inc. September 2010 - (Free Research) Mass personalization eliminates the need to send the same message en masse at the same time. By reducing communication “noise,” mass personalization enables recipients to focus on what’s relevant to them at the moment that it matters. Read this paper to find out more.  (WHITE PAPER) READ ABSTRACT |

Windows 8 Product Guide for Developers by Microsoft December 2012 - (Free Research) In this white paper, discover the essentials behind Windows 8 development. Read on for more information on the broad reach of the Windows Store, versatile input methods, cloud connection, and more.  (WHITE PAPER) READ ABSTRACT |

Integrating Information Labeling and Microsoft Active Directory Rights Management Services (AD RMS) by TITUS November 2010 - (Free Research) This white paper examines the challenges of content protection and user acceptance of content protection technology. It provides an overview of Microsoft's Active Directory Rights Management Services (AD RMS) and its integration with Titus' Document Classification and Message Classification product suites.  (WHITE PAPER) READ ABSTRACT |

Enterprise Application Delivery: No User Left Behind by BlueCoat January 2007 - (Free Research) Blue Coat ProxyClient extends Blue Coat's visionary application delivery infrastructure to include all of these use cases - from any network, any device, and to any application - keeping users productive wherever the business takes them.  (WHITE PAPER) READ ABSTRACT |

Application Note: Structured Testing - The Path to Thorough Code Coverage by McCabe Software, Inc. March 2011 - (Free Research) Basis path testing, also known as Structured Testing, is the primary code-based testing strategy recommended by McCabe Software and supported by McCabe IQ. The main idea behind this testing is that decision outcomes within a software function should be tested independently. This article provides an overview of the benefits of basis path testing.  (WHITE PAPER) READ ABSTRACT |

Identity and Access Intelligence: Transforming Enterprise Security by IBM March 2013 - (Free Research) Consult this white paper to learn more about how the concepts of business IT are transforming. It describes the nature of identity and access intelligence and the factors that are behind this new and emerging aspect of security evolution.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Big Data Analytics- Profiling the Use of Analytic Platforms in User Organizations.pdf by BeyeNETWORK December 2011 - (Free Research) In this presentation transcript, business intelligence (BI) expert Wayne Eckerson deep dives into the world of big-data analytics. He touches on the movement itself, what is behind it and offers up best practices for performing it. Eckerson also discusses big-data analytics engines and describes the framework for implementing big-data analytics.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Security Virtual Jam Session: The Secured Enterprise by IBM February 2008 - (Free Research) Join IBM Security Executives for an informative session on the current security landscape, the requirements for a new approach to securing the enterprise, and a rare live Q&A session with IBM security leaders.  (WEBCAST)

Boston Medical Center cuts data center power bill by 50% and saves up to $3.2 million with virtualized storage, server and desktop solutions by Dell, Inc. June 2010 - (Free Research) Read this case study to gain more detail into Boston Medical center's quest to lower its operational costs, why it settled on data center virtualization and the benefits it reaped, including $3.2 million in savings in equipment avoidance costs, improved security with desktop virtualization and so much more.  (CASE STUDY) READ ABSTRACT |

Web Exploits: There’s an App for That by M86 Security May 2010 - (Free Research) The main motivation driving the cybercrime industry is the possibility of monetary gain. Savvy, knowledgeable individuals with skills in developing Web applications and basic knowledge in hacking have filled a niche by creating exploit kits. Read this white paper to learn the basics about exploit kits, what they do, and why the bad guys use them.  (WHITE PAPER) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.  (WHITE PAPER) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM June 2011 - (Free Research) Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  (EBOOK)

The future of mobile CRM by SugarCRM Inc. March 2012 - (Free Research) In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.  (EGUIDE) READ ABSTRACT |

Survey Shows that SaaS Can Save You Money by GFI Software December 2010 - (Free Research) This article discusses the results found during a survey on RMM Software, this is the software IT Company’s/MSP’s use to run their technical operations. A large percentage of RMM software users are saying they generally believe RMM software is over-produced (over-engineered) and they either never or very slowly get round to using it.  (WHITE PAPER) READ ABSTRACT |

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