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Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation

October 01, 2009 - (Free Research)
Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing. 
(WHITE PAPER) READ ABSTRACT |

Monitoring Application Performance from an End-User Perspective by Fluke Networks

April 22, 2010 - (Free Research)
Download this whitepaper to learn how to see and solve user experience problems from their point of view. We’ll show you how to measure actual application traffic from the user perspective and other critical points in the network. 
(WHITE PAPER) READ ABSTRACT |

How Do You Measure Up Against Top IT Service Provider Benchmarks? 13 Must See Charts by Autotask Corporation

February 04, 2014 - (Free Research)
This graphic whitepaper features 13 charts that will show you how your IT department compares to some of the top service providers. 
(WHITE PAPER) READ ABSTRACT |

Linux in the Mainstream: Business-Critical Workloads Quickly Becoming the Norm by Red Hat

November 25, 2013 - (Free Research)
This IDC whitepaper explores the growth of Linux as a server operating system and how deployment form factors have changed over time. 
(WHITE PAPER) READ ABSTRACT |

Healthcare Data Loss Assessment: Measure sensitive patient data loss on your network by Code Green Networks, Inc.

September 09, 2009 - (Free Research)
Loss of patient data is a top concern for any healthcare organization. They handle some of the most sensitive and personal data on the individuals they treat. Patients trust healthcare organizations to safeguard sensitive data. Read this whitepaper to find more about how a data loss prevention (DLP) solution can protect patient data. 
(WHITE PAPER) READ ABSTRACT |

Total Cost Comparison: VMware vSphere vs. Microsoft Hyper-V by VMware, Inc.

April 01, 2012 - (Free Research)
This whitepaper looks at how saving manpower hours with streamlining and automated processes can make a significant difference in the total cost of ownership between two different virtualization platforms. 
(WHITE PAPER) READ ABSTRACT |

Behavior-Driven Development and BRMS by Red Hat

September 24, 2013 - (Free Research)
This whitepaper explains how enterprise organizations can keep pace with the demands of our rapid global marketplace with a combination of software and professional services from Red Hat. 
(WHITE PAPER) READ ABSTRACT |

7 Steps to Building a Business Case for ERP by Sage Software

February 09, 2011 - (Free Research)
Businesses are looking to make technology investments to prepare for growth but remain cautious with the economic recovery uncertain. Businesses need to define a business case for their technology investments and build a framework to measure ROI. This paper describes a 7-step process that will help build the business case for an ERP investment. 
(WHITE PAPER) READ ABSTRACT |

Web Security Solutions by Websense, Inc.

November 2008 - (Free Research)
Read this whitepaper to learn ways to implement industry-leading URL filtering with extensive security capabilities that continuously watch the organization's assets for malicious activity and prevent them from being used in fraudulent attacks. 
(WHITE PAPER) READ ABSTRACT |

McAfee Endpoint Protection Suite by McAfee, Inc.

May 2013 - (Free Research)
This whitepaper will introduce you to a security solution that addresses advanced malware, data loss, and other issues from a single, manageable environment and can help limit your exposure to Internet threats. Read on and discover how this solution can offer you advanced e-mail virus and spam protection, comprehensive device control, and more. 
(WHITE PAPER) READ ABSTRACT |

Six Data Protection Tips for SMBs by Double-Take Software

August 2009 - (Free Research)
This whitepaper provides six tips for an SMB approach to protecting critical data. These tips used in conjunction with Double-Take Availability from Double-Take Software can help SMBs defend against crippling downtime and data loss. 
(WHITE PAPER) READ ABSTRACT |

4G mobile phone (LTE) revenue opportunities for business by ComputerWeekly.com

November 2010 - (Free Research)
This  Whitepaper is based on Juniper Research’s  November 2010 report entitled:  “4G LTE Revenue Opportunities: Business Models, Scenarios and Operator Strategies 2010-2015”. 
(WHITE PAPER) READ ABSTRACT |

Getting From Data to Decisions: How Successful IT Solution Providers Can Eliminate Guesswork and Focus on Growth Initiatives by Autotask Corporation

January 2014 - (Free Research)
This exclusive whitepaper covers the importance of automation and data visibility and access in properly utilizing the time of your IT staff. 
(WHITE PAPER) READ ABSTRACT |

Red Hat Enterprise Linux: The Original Cloud Operating System by Red Hat

September 2013 - (Free Research)
This whitepaper will help you understand how Linux, unlike competing OSes, is the natural fit for cloud computing. 
(WHITE PAPER) READ ABSTRACT |

Five Things Your IT Resources Should Be Telling You - And Aren't by Unisys

January 2009 - (Free Research)
This whitepaper describes the types of information IT managers should expect to gain from leading-edge IT resource governance tools. 
(WHITE PAPER) READ ABSTRACT |

Crowbar Operations Platform by Dell, Inc. and Intel®

January 2013 - (Free Research)
This whitepaper offers an automation solution that will help you speed deployment and ease management of the cloud. 
(WHITE PAPER) READ ABSTRACT |

Responding to Major Power Outages by Emerson Network Power

December 2011 - (Free Research)
Explore this informative whitepaper to learn key steps to help you respond in the event of a major power outage and how you can leverage UPS equipment and other measures to protect your datacenter and network from power outages and power-related problems, ensuring business continuity and 24/7 uptime. Read on now to learn more. 
(WHITE PAPER) READ ABSTRACT |

Making Service and Support Your Revenue Engine: The Initiative That’s Too Important to Delay by Consona Corporation

June 2011 - (Free Research)
The value of service and support is hidden in a fog of metrics—measures that link monitors and bulletin boards, populate binders, fascinate managers, annoy employees, and ultimately mislead us about the business. Read this whitepaper and discover the real value of support is the revenue it protects and creates. 
(WHITE PAPER) READ ABSTRACT |

Boosting storage performance for I/O-intensive enterprise applications by Dell, Inc.

October 2013 - (Free Research)
Learn how to boost storage performance for I/O-intensive enterprise applications by optimizing workloads in virtual desktop, messaging and database environments. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Performance Management - The Global State of the Art by Oracle Corporation

October 2010 - (Free Research)
In 2007 Oracle worked with Cranfield School of Management and four other Universities around the world on a global study of enterprise performance management. The study gathered data from 633 companies in Australia, China, Japan, UK and the USA. Read this white paper to find out the results. 
(WHITE PAPER) READ ABSTRACT |

Metrics That Matter: An Intelligent Approach for IT Service Providers by Autotask Corporation

January 2014 - (Free Research)
This whitepaper details the growth in business analytics and how data can be leveraged to get a leg up on the competition. 
(WHITE PAPER) READ ABSTRACT |

Greater Strategic Effectiveness Through Perpetual Planning by CA Technologies.

December 2013 - (Free Research)
Companies must work harder to hold on to customers and remain relevant. View this whitepaper now to learn about perpetual planning, enabling continuous and rapid responses to internal and external changes. Discover best practices for perpetual planning. 
(EBOOK) READ ABSTRACT |

Conquer the I/O demands posed by storage by Dell, Inc.

November 2013 - (Free Research)
Learn how to boost storage performance for I/O-intensive enterprise applications by optimizing workloads in virtual desktop, messaging and database environments. 
(WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici

October 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
(WHITE PAPER) READ ABSTRACT |

End-User Monitoring: Gaining Visibility into Hidden Business Risks by CA Technologies.

August 2008 - (Free Research)
This white paper explores how to implement effective end-user transaction monitoring and management to attain greater visibility into the user experience. 
(WHITE PAPER) READ ABSTRACT |

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