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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
(WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
(WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc.

March 2012 - (Free Research)
In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 
(EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK)

The Social CRM Playbook by SugarCRM Inc.

August 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM. 
(WHITE PAPER) READ ABSTRACT |

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management. 
(CASE STUDY) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 
(EBOOK) READ ABSTRACT |

Whitepaper: Four customers who never have to refresh their PCs again by Citrix

January 2014 - (Free Research)
This whitepaper will help you learn more about four organizations that never have to refresh their PCs again, and can now ensure a fully up-to-date experience for employees on any type of endpoint – including low-cost thin clients. 
(WHITE PAPER) READ ABSTRACT |

Find the Right Uninterruptible Power Supply for your Organization by Eaton Corporation

May 2013 - (Free Research)
This whitepaper will help you pick the right topology and form factor for your uninterruptible power supply. 
(WHITE PAPER) READ ABSTRACT |

Forrester Thought Leadership White Paper: Exploring the Potential Benefits of End-to-End Convergence of Data Center Networks by Cisco Systems, Inc.

February 2012 - (Free Research)
This whitepaper discloses the results of an evaluation of end-to-end storage area network/local area network (SAN/LAN) networking issues including Fibre Channel over Ethernet (FCoE) adoption. 
(WHITE PAPER) READ ABSTRACT |

Orange is the New Black by Innotas

November 2013 - (Free Research)
There's a reason those little boxes on your spreadsheets are called "cells."  In an age of over-crowded budgets and global competition, businesses need their IT organizations to do more than complete projects on time, on budget and with the required functionality. IT must become a true business partner. 
(WHITE PAPER) READ ABSTRACT |

Reducing Risk with Scale-out NAS for Large-scale Virtualization by Isilon Systems

May 2011 - (Free Research)
This whitepaper uncovers the most common storage management challenges associated with server virtualization - and how scale-out storage solutions can help you overcome these challenges. Check out this GlassHouse whitepaper to see how your organization can unlock the true potential of server virtualization with scale-out storage. 
(WHITE PAPER) READ ABSTRACT |

Virtually Perfect Protection Whitepaper by CommVault Systems, Inc.

November 2010 - (Free Research)
Gain access to the Virtualization Station booth within our virtual show. Here you can download the Virtually Perfect Protection Whitepaper along with a wealth of additional materials. Register to learn more. 
(WHITE PAPER)

Driving Business Agility through SOA Connectivity & Integration Whitepaper from IBM by IBM

October 2009 - (Free Research)
In this whitepaper, you will learn how to work smarter so you can solve the problems of today and seize the opportunities of tomorrow. 
(WHITE PAPER)

Agile + Portfolio Management: Bridging the Gap Between Agile Teams & Management by Innotas

May 2014 - (Free Research)
Management teams are focused on what to do.  Agile teams are focused on how to do it. Bridging the gap is challenging, yet critical to your business. Check out this brand new whitepaper from Innotas to find out how portfolio management can help bridge the gap between agile teams and management to create a winning agile enterprise. 
(WHITE PAPER) READ ABSTRACT |

Back to Business: A Practical Look at Cloud Portfolio Management by Innotas

September 2013 - (Free Research)
Has your IT organization become a house of cards?  With new projects, goals, and tasks—come applications that need management and maintenance. In this whitepaper, you will find out how Cloud Portfolio Management (CPM) helps realign critical projects and applications with business goals of the organization. 
(WHITE PAPER) READ ABSTRACT |

Seven Email Marketing Refreshes by Bronto Software

October 2008 - (Free Research)
This whitepaper will detail seven key points that will help you quickly enhance your email-marketing program. You may also find some low hanging opportunities that you weren't aware you were missing. 
(WHITE PAPER) READ ABSTRACT |

How Bad Are the Bad Guys? - The Changing Nature of Web Security Threats by Webroot

September 2009 - (Free Research)
This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats. 
(WHITE PAPER) READ ABSTRACT |

Security Bloopers: Five Common Mistakes by Cisco Systems, Inc.

February 2009 - (Free Research)
IT professionals often question whether they have adequately protected their company's network. In the rush of the workday, what could you have missed? This document explains how to avoid five common mistakes to protect your network. 
(WHITE PAPER) READ ABSTRACT |

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