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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Cloud Computing - Latest Buzzword or a Glimpse of the Future? by Google Apps

July 06, 2010 - (Free Research)
Google Apps has the same potential to revolutionize the productivity of IT operations for small to mid-size businesses. The cost savings are immediate, and the potential for innovative collaboration is boundless. Google Apps offers simple, powerful communication and collaboration tools for enterprises of any size. 
(WHITE PAPER) READ ABSTRACT |

Managing Dell PowerEdge C Servers in Hyperscale Environments by Dell, Inc. and Intel®

July 06, 2011 - (Free Research)
When companies run large-scale applications on multiple similar servers, they require a diverse set of tools that are designed for one-to-many system management. This white paper will review different system management options that provide monitoring in hyperscale environments. 
(WHITE PAPER) READ ABSTRACT |

CRM Analytics: Making the Most of Salesforce data to increase sales efficiency by SearchCRM

April 02, 2013 - (Free Research)
View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now. 
(WHITE PAPER) READ ABSTRACT |

Social Networking in the Enterprise: Benefits and Inhibitors by Cisco Systems, Inc.

June 01, 2010 - (Free Research)
This white paper reveals the primary considerations for social networking, such as: business value and strategic relevance, adoption trends and concerns, and strategic considerations for ESS deployment. 
(WHITE PAPER)

Oracle Social Network by Oracle Corporation

January 02, 2014 - (Free Research)
Access the following white paper to uncover how you can collect the social networking data you need to stay competitive in today's market. Discover a solution to the collaboration gap that is both efficient, and allows you and your organization to make the right customer-centric decisions to drive innovation and success. 
(WHITE PAPER) READ ABSTRACT |

Social Media Moves into Mainstream IT Service Management by CA Technologies.

August 24, 2011 - (Free Research)
This white paper focuses on the evolving role of social media in service desk management. Read on to learn more about social media trends in ITSM, the new culture for service desk management, the benefits of improved self-service access via social media and how social media applies to Service Desk in terms of collaboration, community, etc. 
(WHITE PAPER) READ ABSTRACT |

Social analytics: Finding opportunity in chaos by IBM

May 08, 2013 - (Free Research)
Today, all organisations are engaged in social media. Enterprises can no longer escape the need to monitor and analyse social media outlets such as Facebook, Twitter and other news outlets. Enterprise need to adjust to this change quickly or they risk falling behind. 
(WHITE PAPER) READ ABSTRACT |

 The Social Business - Advent of a new age by IBM

June 22, 2011 - (Free Research)
This white paper discusses the ins and outs of social businesses, uncovering what it means, the value it brings, and what you should expect for the future. 
(WHITE PAPER)

Becoming a Social Business: The IBM Story by IBM

June 22, 2011 - (Free Research)
In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition. 
(WHITE PAPER)

The compelling returns from IBM Connections in support of social business by IBM

May 01, 2011 - (Free Research)
The ability to adopt and adapt to the new generation of enterprise communication and collaboration tools is becoming increasingly critical for business success today. Access this white paper for 5 case studies exploring what it takes to transform from "traditional business" to "social business." 
(WHITE PAPER) READ ABSTRACT |

Using Social Media to Deepen Your Customer Relationships by Infor

November 24, 2010 - (Free Research)
Written for the marketing executive, this paper provides a useful framework to begin to assess how an organization can engage in social media to build deeper relationships with its customers. 
(WHITE PAPER) READ ABSTRACT |

Social Gaming in the Cloud: A Business White Paper by RightScale

September 01, 2010 - (Free Research)
Major gaming publishers such as Zynga, Crowdstar and Playfish use RightScale to scale to tens of millions of players per day. RightScale has the experience and tailored solution for launching and managing social games on the cloud. 
(WHITE PAPER) READ ABSTRACT |

IBM Social Analytics: The science behind social media marketing by IBM

December 31, 2011 - (Free Research)
Access this white paper to learn how savvy marketing professionals are using new technologies to learn about their customers' attitudes, preferences and buying habits from what they say publically, available on social media and through the full range of interactions that can be recorded, measured, and analyzed. 
(WHITE PAPER) READ ABSTRACT |

Social Media Analytics - Making Customer Insights Actionable by IBM

May 31, 2011 - (Free Research)
This white paper will examine the role social media can play in presenting a more strategic view of customer data and how the right combination of technologies can deliver insight to help companies more effectively meet perpetually shifting consumer demands expressed through, and influenced by, these dynamic communication channels. 
(WHITE PAPER) READ ABSTRACT |

#CompliantData: The Social Media Data Archiving Conundrum by Iron Mountain

March 01, 2012 - (Free Research)
Check out this white paper to discover how to set the stage for social media success with the right data backup and recovery systems. Inside, learn how to gauge risk vs. reward in social media, discover how to update your compliance strategy to include social media, receive best practices for staying on top of archiving regulations and more. 
(WHITE PAPER) READ ABSTRACT |

The Business of Social Business by IBM

November 15, 2013 - (Free Research)
The following white paper outlines many of the challenges associated with social media and how to overcome them. Gain expert advice on how companies today are utilizing social media to their advantage. 
(WHITE PAPER) READ ABSTRACT |

The Market Within by OpenText

May 05, 2014 - (Free Research)
The following white paper explores the current state of social adoption and where innovative companies are focusing their efforts. Learn how to balance social inside and outside the enterprise, how to use social to improve worker efficiency, and much more. 
(WHITE PAPER) READ ABSTRACT |

How to reap the benefits of social business by Jive Software

July 09, 2013 - (Free Research)
On average, social business solutions helped companies increase employee productivity by 15% and drive 2-4% incremental top-line value annually, according to this resource. Learn how your business can benefits from social collaboration by reading this white paper now. 
(WHITE PAPER) READ ABSTRACT |

8 Steps to a Better Social Media Strategy by Oracle Corporation

November 05, 2013 - (Free Research)
The following white paper discusses how to successfully create and implement a strategy to manage your social media mix and at the same time, create a fluid online communication outlet. 
(WHITE PAPER) READ ABSTRACT |

Leveraging the Power of Social Media by Oracle Corporation

August 03, 2009 - (Free Research)
Download this free white paper and find out how to "Drive Sales Effectiveness with Enterprise-Ready Web 2.0Solutions," "Harvest Social Knowledge for Customer Service," and learn how "Social CRM Turns Customers into Competitive Advantage." 
(WHITE PAPER) READ ABSTRACT |

Social CRM Comes of Age by Oracle Corporation

April 01, 2009 - (Free Research)
Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM. 
(WHITE PAPER) READ ABSTRACT |

The Social CRM Playbook by SugarCRM Inc.

August 31, 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM. 
(WHITE PAPER) READ ABSTRACT |

Advanced identity tracking for social networking sites: Using HP ArcSight ESM to identify online predators by Hewlett-Packard Company

May 31, 2012 - (Free Research)
This critical resource exposes the truth behind online predators using social networking sites to stalk intended victims without being detected by authorities. Click now to see how a correlation engine can help pinpoint these criminals before their next attack. 
(WHITE PAPER) READ ABSTRACT |

Faster, Higher, Stronger: In-Memory Computing Disruption and What SAP HANA Means for Your Organization by SAP America, Inc.

November 28, 2011 - (Free Research)
Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper. 
(WHITE PAPER) READ ABSTRACT |

The Social Customer Engagement Index by SAP America, Inc.

July 25, 2011 - (Free Research)
This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers. 
(WHITE PAPER) READ ABSTRACT |

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