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Making Sense of the Chaos: Measuring The Influence of Social Media by IBM

June 30, 2013 - (Free Research)
In this white paper, find out how, with the right tools in place, today's marketers can understand the value social media provides as a marketing channel and, in coordination with other channels, drive conversions and, ultimately, revenue. 
(WHITE PAPER) READ ABSTRACT |

Social analytics: Finding opportunity in chaos by IBM

May 08, 2013 - (Free Research)
Today, all organisations are engaged in social media. Enterprises can no longer escape the need to monitor and analyse social media outlets such as Facebook, Twitter and other news outlets. Enterprise need to adjust to this change quickly or they risk falling behind. 
(WHITE PAPER) READ ABSTRACT |

Understanding Remote Server Management in Small and Medium-size Business by Raritan Inc.

December 2005 - (Free Research)
This white paper summarizes the results of a survey on remote server management in small and medium-sized business. 
(WHITE PAPER) READ ABSTRACT |

Top Reasons to Upgrade to Symantec Backup Exec™ 12.5 and Backup Exec System Recovery 8.5 by Symantec Corporation

October 2008 - (Free Research)
Download this whitepaper to find out the top reasons to upgrade to a more effective backup system and how to get continuous data protection and complete system recovery. 
(WHITE PAPER) READ ABSTRACT |

IBM Social Analytics: The science behind social media marketing by IBM

December 2011 - (Free Research)
Access this white paper to learn how savvy marketing professionals are using new technologies to learn about their customers' attitudes, preferences and buying habits from what they say publically, available on social media and through the full range of interactions that can be recorded, measured, and analyzed. 
(WHITE PAPER) READ ABSTRACT |

Social Media Meets Analytics: A Roadmap to Customer Insight by Oracle Corporation

November 2013 - (Free Research)
The following white paper details an approach to social media that integrates social media and existing consumer information to create a 360-degree view of the customer. 
(WHITE PAPER) READ ABSTRACT |

Leveraging the Power of Social Media by Oracle Corporation

August 2009 - (Free Research)
Download this free white paper and find out how to "Drive Sales Effectiveness with Enterprise-Ready Web 2.0Solutions," "Harvest Social Knowledge for Customer Service," and learn how "Social CRM Turns Customers into Competitive Advantage." 
(WHITE PAPER) READ ABSTRACT |

The 18 Social Business Imperatives by Jive Software

January 2014 - (Free Research)
Access the following white paper to uncover 18 social business imperatives. Find out what knowledge, tools, and strategies you need to capitalize on the second wave of the social rise. 
(WHITE PAPER) READ ABSTRACT |

Using Social Media to Deepen Your Customer Relationships by Infor

November 2010 - (Free Research)
Written for the marketing executive, this paper provides a useful framework to begin to assess how an organization can engage in social media to build deeper relationships with its customers. 
(WHITE PAPER) READ ABSTRACT |

Your Questions Answered: A Practical Guide to VOIP for Small to Medium Business by Avaya Inc.

June 2008 - (Free Research)
This white paper provides the critical questions to ask before implementing a VoIP system. 
(WHITE PAPER) READ ABSTRACT |

ESG Lab Report: Dell Compellent, Breakthrough Savings with Flash Optimized SSD Tiering by Dell, Inc.

October 2013 - (Free Research)
This ESG white paper explores a flash-optimized storage strategy architected for IT organizations to automate the movement and protection of data at the block level by using capacity residing on different tiers of storage media. Find out how this technology allows you to get the most out of the latest innovations in storage media technology. 
(WHITE PAPER) READ ABSTRACT |

ESG Lab Report: Dell Compellent, Breakthrough Savings with Flash Optimized SSD Tiering by Dell, Inc.

October 2013 - (Free Research)
This ESG white paper explores a flash-optimized storage strategy architected for IT organizations to automate the movement and protection of data at the block level by using capacity residing on different tiers of storage media. Find out how this technology allows you to get the most out of the latest innovations in storage media technology. 
(WHITE PAPER) READ ABSTRACT |

Benchmarking in the contact center: Tips for managing what you measure by Avaya

December 2010 - (Free Research)
Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project. 
(WHITE PAPER) READ ABSTRACT |

Enhancing SQL Reporting Services with Double-Take by Double-Take Software

February 2008 - (Free Research)
Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data no matter what. 
(WHITE PAPER) READ ABSTRACT |

ESG: Lowering the Cost of Information Retention with Effective Disk-based Archives by ProStor Systems

December 2007 - (Free Research)
Managing data growth is more challenging than ever, especially with recent compliance mandates. Read this white paper how to solve these challenges with an integrated archiving solution, with features that also address compliance requirements. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research)
This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(PODCAST) READ ABSTRACT |

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research)
This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(ANALYST REPORT) READ ABSTRACT |

Emerging Media Series: How Blogs & Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company)

September 2006 - (Free Research)
This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(ANALYST REPORT) READ ABSTRACT |

Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report by KnowledgeStorm, Inc (E-mail this company)

September 2006 - (Free Research)
This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(PODCAST) READ ABSTRACT |

How Savvy Technology Marketers Can Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc (E-mail this company)

October 2005 - (Free Research)
The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions. 
(WHITE PAPER) READ ABSTRACT |

Secure with Confidence: Secure Your Enterprise with zEnterprise by IBM

July 2013 - (Free Research)
Check out this exclusive white paper to find out about IBM zEnterprise System and the results of a study of customers spending patterns who have deployed it. 
(WHITE PAPER) READ ABSTRACT |

New Opportunities for Business Intelligence: Seven Ways to Deliver a Superior Customer Experience Now by Information Builders

April 2013 - (Free Research)
Customer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world. 
(WHITE PAPER) READ ABSTRACT |

CyberAgent translates blog user insights into a more engaging experience by IBM

April 2013 - (Free Research)
View this white paper to learn how Japan's largest blog service provider, CyberAgent, found a way to create a new level of engagement and loyalty among its blog readers. By developing an analytics framework that enabled a new kind of insight into blogging preferences and behavior. 
(WHITE PAPER) READ ABSTRACT |

Social Media and Customer Service by Pegasystems

May 2011 - (Free Research)
One of the biggest issues for companies is creating effective customer services processes.  What if social media could help the problem? 
(WHITE PAPER) READ ABSTRACT |

Enterprise API Management: Reference Architectures For Delivering Enterprise APIs for Web & Mobile by Vordel now part of Axway

July 2012 - (Free Research)
Read this white paper to learn about the various drivers of application program interface (API) management and find three recommendations for reference architectures that fit the most common API use cases. 
(WHITE PAPER) READ ABSTRACT |

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