Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge June 20, 2011 - (Free Research) While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape.  (WHITE PAPER) READ ABSTRACT |

SMB Communications Study: Uncovering the hidden cost of communications barriers and latency by Siemens Enterprise Communications December 02, 2010 - (Free Research) The follwing white paper outlines the findings of a study sponsored by Siemens Enterprise Communications and prepared by SIS International Research. It discusses and quantifies the hidden cost of communications barriers and latency that small and medium sized business.  (WHITE PAPER) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge August 27, 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.  (WHITE PAPER) READ ABSTRACT |

Understanding Avaya IP Office Short Codes by Global Knowledge May 01, 2013 - (Free Research) This white paper provides a road map to understanding the programming and use of short codes in an Avaya IP Office system. It is based primarily on the codes used with the IPO 8.1 U-Law system with the Essential, Preferred, or Advanced Edition system licenses.  (WHITE PAPER) READ ABSTRACT |

Cisco Telepresence Zones by Global Knowledge April 01, 2013 - (Free Research) The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.  (WHITE PAPER) READ ABSTRACT |

Password Change Service - Avaya CallPilot by Global Knowledge March 20, 2013 - (Free Research) Administrators spend a lot of their time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. This white paper shows an administrator how to set up and utilize Password Reset Service, introduced with CallPilot Release 5.  (WHITE PAPER) READ ABSTRACT |

IP Version 6 Address Types by Global Knowledge December 31, 2012 - (Free Research) There are a number of different types of addresses in IPv6. This white paper examines addressing classifications in detail and outline their functions within the context of the protocol.  (WHITE PAPER) READ ABSTRACT |

IT Roles Facing Extinction by Global Knowledge July 17, 2012 - (Free Research) This essential white paper details which IT roles are most in jeopardy as organizations continue to take advantage of key technologies such as the cloud and virtualization, and outsource less specialized tasks to decrease management overhead. Plus, examine how IT professionals can best position themselves and their companies for the future.  (WHITE PAPER) READ ABSTRACT |

Introduction to Negotiation: A Primer for "Getting to Yes" by Global Knowledge January 10, 2011 - (Free Research) This white paper focuses primarily on the negotiation process, different negotiation styles, and the various elements of communication that affect the outcome. When all is said and done, negotiation is the art and science of convincing the other party that your best outcome is good for them.  (WHITE PAPER) READ ABSTRACT |

Role-Based Access Control in Avaya Aura by Global Knowledge March 15, 2013 - (Free Research) Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today.  (WHITE PAPER) READ ABSTRACT |

Unifying Avaya Aura Messaging by Global Knowledge March 13, 2013 - (Free Research) Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike.  (WHITE PAPER) READ ABSTRACT |

IPO 8.1 Brings Significant Changes to the IP Office Communication Solution by Global Knowledge July 07, 1967 - (Free Research) Access this exclusive resource to learn how your enterprise can take advantage of server space for up to 1000 users on a single site.  (WHITE PAPER) READ ABSTRACT |

Convergence as a Continuum to Driving Superior Customer Outcomes by Dell, Inc. and Intel® August 17, 2012 - (Free Research) Read this exclusive white paper to gain access to a converged infrastructure solution strategy for your company  (WHITE PAPER) READ ABSTRACT |

Technical White Paper: Secure Mobile Workflows by Good Technology December 31, 2012 - (Free Research) Help your workforce stay productive on the go—without compromising data or privacy—with this technical white paper. Walk through a sample workflow and see how to ensure data security in transport and at rest.  (WHITE PAPER) READ ABSTRACT |

Navigating Backup and Recovery in VMware Environments - Technical White Paper by HP July 22, 2011 - (Free Research) This white paper explores the problems faced by IT administrators when managing the physical and VMware virtual infrastructure, and shows how HP Data Protector simplifies backup and recovery.  (WHITE PAPER) READ ABSTRACT |

Bringing virtualized storage intelligence to converged infrastructure by Dell, Inc. and Intel® November 30, 0002 - (Free Research) Access this exclusive source to learn what your business needs to get the full benefits out of bringing virtualized storage intelligence to converged infrastructure.  (WHITE PAPER) READ ABSTRACT |

A Functional Model for Data Management by Baseline Consulting May 04, 2009 - (Free Research) This paper examines how organizations are using a holistic data management perspective to optimize data usage regardless of where the information resides. It shows how when information is shared across the enterprise, business decisions are more robust, and decision makers have access to the widest array of input, with the greatest quality.  (WHITE PAPER) READ ABSTRACT |

Vibrant Conversations: Unleash the Potential of Your Virtual Teams by Siemens Enterprise Communications April 01, 2013 - (Free Research) Read this white paper that presents the Vibrant Conversations solution that will enhance your virtual team's performance, instead of hindering collaboration and productivity like many disparate communications tools in the market.  (WHITE PAPER) READ ABSTRACT |

Top 10 reasons customers choose Siemens Enterprise Communications to help transform their business by Siemens Enterprise Communications April 01, 2013 - (Free Research) This white paper presents the top ten reasons why your peers chose a particular enterprise communications provider to meet their unique and changing communications needs.  (WHITE PAPER) READ ABSTRACT |

Enabling Next-Generation Mobile Broadband Services by LSI Corporation November 2008 - (Free Research) This white paper explains the broadband services that mobile carriers are beginning to add to their product lineup fall into six different categories.  (WHITE PAPER) READ ABSTRACT |

Virtualizing Your Cisco Unified Communications with Cisco UCS by Global Knowledge April 2011 - (Free Research) This white paper highlights the advantages of virtualizing your Cisco Unified Communications using the Cisco Unified Computing System (UCS).  (WHITE PAPER) READ ABSTRACT |

Getting Started with Master Data Services by Global Knowledge February 2011 - (Free Research) This white paper highlights the new Master Data Services feature. This enhancement allows an organization to create a Master Data Hub that provides a “single source of truth” for the enterprise’s numerous data entities and hierarchies.  (WHITE PAPER) READ ABSTRACT |

Business Ready Solutions for Virtual Infrastructure Availability Using Dell™ PowerEdge™ Servers, Dell Powervault™ Storage, and VMware vSphere™ by Dell, Inc. and Intel® July 2009 - (Free Research) This white paper presents an example configuration and best practices for deploying and configuring a highly available architecture using an example solution configuration and then discussing how the configuration helps in maximizing uptime.  (WHITE PAPER) READ ABSTRACT |

Improving Regulatory Compliance with Encryption by Utimaco Safeware February 2007 - (Free Research) This white paper examines the role that encryption plays in minimizing your company's risk and helps IT directors, security officers, and executives meet confidentiality mandates and satisfy legal requirements within particular geographic regions.  (WHITE PAPER) READ ABSTRACT |

Router Essentials by Global Knowledge October 2008 - (Free Research) Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper.  (WHITE PAPER) READ ABSTRACT |

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