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The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1 by Global Knowledge

December 17, 2013 - (Free Research)
Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application. 
(WHITE PAPER) READ ABSTRACT |

The Innovation Barrier, Part 2: Symptoms, Solutions, and the Impact on Equipment Manufacturers by Fanfare

November 16, 2007 - (Free Research)
This paper is the second in a two-part series exploring the innovation barrier – the point at which testing can no longer keep pace with development in the equipment manufacturing industry. It examines the innovation barrier’s symptoms – from slowdowns in development to mounting quality issues – and the potential impact on equipment manufacturers. 
(WHITE PAPER) READ ABSTRACT |

Avaya CS 1000: Defining Calling Line Identification Numbers by Global Knowledge

May 16, 2013 - (Free Research)
This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone. 
(WHITE PAPER) READ ABSTRACT |

Understanding Big Data: Analytics to Enterprise Class Hadoop and Streaming Data by IBM

February 22, 2012 - (Free Research)
This comprehensive white paper delves into the world of big data technologies, such as Hadoop, and how to extend it into an enterprise-ready big data platform. It discusses everything related to big data, including common challenges and patterns that exist, and concludes with a chapter on big data analytics with real-world success stories. 
(EBOOK) READ ABSTRACT |

The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare

February 2007 - (Free Research)
Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation. 
(WHITE PAPER) READ ABSTRACT |

Creating an Online Parts Catalog to Increase Part Sales and Improve Aftermarket Customer Satisfaction by Enigma, Inc.

March 2008 - (Free Research)
This white paper documents the experiences of three companies that have implemented Enigma's electronic parts catalogs. 
(WHITE PAPER) READ ABSTRACT |

A New Dimension in IT Infrastructure Management by Raritan Inc.

January 2008 - (Free Research)
This white paper describes how KVM technology can improve system reliability, manageability, and security, resulting in lower TCO and less downtime. 
(ANALYST REPORT) READ ABSTRACT |

IBM Tivoli Service Request Manager White Paper by IBM

January 2010 - (Free Research)
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper. 
(WHITE PAPER) READ ABSTRACT |

Part the Clouds: Find the True Business Value by Dell, Inc. and Intel®

November 2011 - (Free Research)
A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience. 
(WHITE PAPER) READ ABSTRACT |

Managing Paper Patient Records In a Clinical Practice by Nuance

October 2011 - (Free Research)
Read this study conducted by Nuance Communications to better understand the bottlenecks and issues that arise from using paper documents in the health care field and how electronic document management can greatly eliminate these issues. 
(WHITE PAPER) READ ABSTRACT |

Email As Part Of A Business Continuity Strategy: Why Always-On-Business Requires Always-On-Email by Mimecast

August 2009 - (Free Research)
The modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event. Maintaining access to email while upholding risk mitigation and compliance is a challenging endeavor. 
(WHITE PAPER) READ ABSTRACT |

Process Automation With VMware by UC4 Software, Inc

February 2010 - (Free Research)
In this white paper, you’ll discover how to grapple virtualization's complexities by automating time drains like on/off control, making backups and snapshots, and provisioning resources (virtual machines). 
(WHITE PAPER) READ ABSTRACT |

Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas by IBM

July 2007 - (Free Research)
This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation. 
(WHITE PAPER) READ ABSTRACT |

Sustainability Matters: Why - and how - business is widening its focus to consider the needs of stakeholders by Oracle Corporation

December 2008 - (Free Research)
This white paper demonstrates how running a responsible business and high levels of performance do not have to work against each other. And it makes a case for why sustainability issues should simply be part of a company’s overall performance management practices. 
(WHITE PAPER) READ ABSTRACT |

Wintergreen Research, Inc White Paper: The Economics of Software Testing: Service Virtualization by IBM

April 2013 - (Free Research)
See how Service Virtualization is helping companies save millions while achieving higher quality and faster releases. 
(WHITE PAPER) READ ABSTRACT |

Redefining the economics of storage (Part 3) 3 ways cheaper flash changes auto-tiering by Dell, Inc.

April 2014 - (Free Research)
This white paper discusses how you can maximize your storage options at the best possible price points using a three-tier storage hierarchy. Read on to resolve costs and wear issues today using SSDs simply and quickly. 
(WHITE PAPER) READ ABSTRACT |

Implementing and Expanding a Virtualized Environment by Dell, Inc. and Intel®

January 2010 - (Free Research)
In 2005, Intel IT began planning, engineering, and implementing a virtualized business computing production environment as part of its overall data center strategy. Read this white paper to learn more about how Intel’s virtualization strategy has helped lower costs, increase agility, and reduce energy consumption. 
(WHITE PAPER) READ ABSTRACT |

The 10 Most Dangerous Risks to Microsoft Security by Global Knowledge

May 2009 - (Free Research)
Security has always been an important part of any IT infrastructure. This white paper has tips to help improve your awareness of some of the more important risks threatening your Microsoft infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Microsoft System Center Configuration Manager 2007 SP2, R2, R3 by Global Knowledge

July 2010 - (Free Research)
The fourth edition of Microsoft’s System Management Server was released in August, 2007 with a new name, System Center Configuration Manager, making it part of the System Center brand. This paper will go through the components of each variety of this product to clear up any confusion around this valuable piece of management software. 
(WHITE PAPER) READ ABSTRACT |

PCI DSS Compliance with Riverbed Stingray Traffic Manager and Stingray Application Firewall by Riverbed Technology, Inc.

January 2012 - (Free Research)
PCI DSS is mandatory for any business that handles confidential cardholder data. Riverbed® Stingray™ Traffic Manager and Stingray Application Firewall Module help with many parts of the PCI DSS specification, notably the web application firewall (WAF) requirements of section 6.6. 
(WHITE PAPER) READ ABSTRACT |

Battling Modern Botnets by FireEye

April 2008 - (Free Research)
The FBI ranks cybercrime among its top priorities in part because botnets are proliferating at an alarming rate, crossing corporate boundaries and spreading infections behind corporate firewalls. Learn how FireEye provides advance detection and a blended approach to today’s botnet problem that "traditional" solutions do not. 
(WHITE PAPER) READ ABSTRACT |

Making Desktop Virtualization Part of Your Windows 7 Migration by Dell Software

June 2011 - (Free Research)
Most organizations are migrating to Windows 7 – it’s powerful and full of new functionality. However, this migration promises to be complex, time-consuming, expensive and create downtime for users. In this white paper, see how adopting desktop virtualization simplifies your Windows 7 migration – while reducing costs and increasing security. 
(WHITE PAPER) READ ABSTRACT |

Daily Active Directory Administration: Simplified, Streamlined - and Successful by Dell Software

October 2009 - (Free Research)
In this Quest white paper, learn how automating AD improves your efficiency and reduces mistakes, helping you to break free from the headaches and the daily AD grind. Read this white paper today. 
(TECHNICAL ARTICLE) READ ABSTRACT |

Database Middleware: Struggling with Performance? by Progress DataDirect

February 2011 - (Free Research)
Drivers are an important component of database middleware, but they don’t work in isolation. They’re part of a multi-layered architecture that handles the communication between a database application and the database management software. Learn how these layers influence performance and how to optimize efficiency for data requests and responses. 
(WHITE PAPER) READ ABSTRACT |

The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by SAS

May 2010 - (Free Research)
Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals. 
(ANALYST REPORT) READ ABSTRACT |

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