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What Senior Management Needs to Know and Do About the Customer Experience by Verint Systems

October 28, 2011 - (Free Research)
Enhance your company's customer experience with this advice from Kathleen M. Peterson, Founder and Chief Vision at Officer Power House Consulting. 
(WHITE PAPER) READ ABSTRACT |

Improve Your Customer Experience and Call Center with Mobile Applications by Genesys

June 02, 2014 - (Free Research)
Many organizations still treat mobile channels the same as traditional channels. As a result, they have yet to reap the full benefits of mobility. Ensure that doesn't happen to your company by reading this informative white paper on integrating mobile applications into your customer service and contact center operations. 
(WHITE PAPER) READ ABSTRACT |

A Shared Environment for IFRS Reporting Can Help Drive Financial Reporting Standardization - and Savings, too by Deloitte

September 03, 2009 - (Free Research)
This white paper discusses how the global movement toward IFRS offers companies the chance to significantly improve efficiency and reduce financial reporting costs by placing IFRS reporting in a shared environment, or "Center of Excellence" (CoE) and how IFRS CoE can help improve the quality and consistency of financial reporting. 
(WHITE PAPER) READ ABSTRACT |

Removing the Barriers to IT Governance: How On-Demand Software Changes the Game by Innotas

September 01, 2009 - (Free Research)
IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance. 
(WHITE PAPER) READ ABSTRACT |

On-Demand Application Delivery by Endeavors Technologies

October 01, 2010 - (Free Research)
On-Demand Application Delivery provides a new model for software distribution, a stakeholder model that allows QoS control for the service provider, and better support for software deployment and maintenance. Read this white paper to learn how ODAD is going to revolutionize your organizations' desktops. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Performance Management: Joining Planning and Reporting for Superior Results by Oracle Corporation

April 01, 2008 - (Free Research)
Read this paper on enterprise performance to learn about financial and reporting requirements, when to adopt integrated enterprise performance management processes and system software, and hear about customer examples. 
(WHITE PAPER) READ ABSTRACT |

Get the Facts: Real-Time, On-Demand Information for Business Intelligence and Data Integration by Vision Solutions

December 2008 - (Free Research)
This white paper shows how a software-based data replication solution can drive value by providing simplified, on-demand enterprise-wide data sharing and right-time data integration for any business. 
(WHITE PAPER) READ ABSTRACT |

Business-Class Security and Compliance for On-Demand Instant Messaging by WebEx Communications, Inc.

December 2006 - (Free Research)
Instant messaging (IM) can increase productivity, but not without potentially compromising the security and privacy of the information that is being shared. Read this paper to learn how your organization can securely meet its business goals with IM. 
(WHITE PAPER) READ ABSTRACT |

Automated Business Intelligence: Delivering Real Business Value, Quickly, Easily, and Affordably by Birst

June 2009 - (Free Research)
This White Paper explores how traditional approaches fall short, what the automated solution and its benefits look like, how the on-demand delivery model best represents the integrated stack necessary for automation, and how the automated, on-demand model brings the benefits of BI to a far broader audience than ever before. 
(WHITE PAPER) READ ABSTRACT |

Accelerate Business Through a Cost-efficient Virtual Workforce: Citrix Transforms IT into an On-Demand Service for Virtual Workers by Citrix

May 2009 - (Free Research)
This white paper defines a virtual workforce, describes the challenges and requirements that organisations face when supporting a virtual workforce, and explains how Citrix solutions can address these requirements and scale accordingly to foster and support future growth. 
(WHITE PAPER) READ ABSTRACT |

Control Access and Protect Assets with Print-on-Demand Intelligent ID Cards by Zebra Technologies

March 2011 - (Free Research)
Fraud and theft are constant threats to any organization. This paper defines how human resources and security departments can print intelligent ID cards to identify employees, visitors and patrons, and manage access to facilities, equipment, and services through a range of “intelligent” access card technologies. 
(WHITE PAPER) READ ABSTRACT |

Implementing On-Demand Services Inside the Intel IT Private Cloud by Dell, Inc. and Intel®

March 2011 - (Free Research)
By instituting a hosting automation framework that includes entitlement, quotas, transparent measured services, and data-driven business logic, Intel is establishing a true enterprise private cloud that provides a consumer-focused self-service portal. Download this white paper now to learn more. 
(WHITE PAPER) READ ABSTRACT |

Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service by eGain Communications Corp.

December 2003 - (Free Research)
Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment. 
(WHITE PAPER) READ ABSTRACT |

Intel Cloud Builders Guide: Policy Based Power Management with Dell and Vmware by Intel

October 2011 - (Free Research)
Declining flexibility and increasing costs have driven many businesses to adopt cloud computing to improve efficiency with on-demand, virtual services. Access this white paper for a detailed overview of server power management, usage models purpose and pre-requisites, architectural considerations and much more. 
(WHITE PAPER) READ ABSTRACT |

Deliver Dynamic Business Continuity for the Enterprise with Dell Compellent Live Volume by Dell Compellent

October 2011 - (Free Research)
Access this white paper to learn about an innovative platform that can help your business minimize downtime, balance workloads, and easily shift resources across the cloud. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Citrix XenApp High Availability - A New Approach by Marathon Technologies

September 2009 - (Free Research)
Many businesses today are delivering applications to users as an on-demand service. This reduces the cost of application management and can improve application and data security. This white paper explores what availability really means, and how availability correlates to RTO and RPO baselines. 
(WHITE PAPER) READ ABSTRACT |

Maximizing the Business Benefits of On Demand Web Content Management Systems by Clickability, Inc.

March 2010 - (Free Research)
Companies of all sizes are recognizing that on-demand SaaS solutions represent a viable alternative to on-premise applications; they are taking a closer look at which SaaS vendors can serve as a strategic source for their on-demand solution needs. Read this paper to find out more about the business benefits of Clickability’s On-Demand WCM Platform. 
(WHITE PAPER) READ ABSTRACT |

White paper: Enterprise Database Cloud Deployment with Oracle SuperCluster T5-8 by Oracle Corporation

June 2013 - (Free Research)
In this white paper, learn about a platform ideal for building an enterprise database cloud that consolidates application database workloads and lowers total cost of ownership (TCO). 
(WHITE PAPER) READ ABSTRACT |

Maximizing ERP Return on Investment with On-Demand Support Services by itelligence, Inc.

May 2009 - (Free Research)
The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services. 
(WHITE PAPER) READ ABSTRACT |

On-Demand ERP in the Enterprise: A practical CIO guide to implementation by NetSuite

May 2009 - (Free Research)
This paper sets out a framework for deciding on and implementing on-demand ERP within enterprises.. It examines key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment. 
(WHITE PAPER) READ ABSTRACT |

Document Process Automation for customer orders by Esker Inc.

January 2008 - (Free Research)
This white paper focuses on DPA of order management processes governing incoming documents, and more specifically on customer orders (incoming documents also include supplier invoices). 
(WHITE PAPER) READ ABSTRACT |

Quickly develop and test applications with PaaS by Red Hat

November 2012 - (Free Research)
In this white paper, discover an open-source platform-as-a-service (PaaS) that enables you to quickly and easily develop applications, with an on-demand, elastic, scalable development, testing, and hosting environment. 
(WHITE PAPER) READ ABSTRACT |

Keeping the Right People: Making the Right Decisions When It Counts by Vurv Technology

May 2008 - (Free Research)
The purpose of this Executive White Paper is to help you avoid the pitfalls inherent in by any reduction in (work)force (RIF). It also details a solution that can assist companies in collecting employee data efficiently and keeping it secure. 
(WHITE PAPER) READ ABSTRACT |

Citrix XenApp: Single Point of Access, Single Point of Control by Citrix

November 2013 - (Free Research)
This white paper presents practical guidance and best practices for using desktop virtualization, a self-service app store and secure file sharing and synchronization to deliver on-demand files, apps and desktops to any type of device, allowing organizations to leverage the full power of consumerization. 
(WHITE PAPER)

The Journey to Private Cloud by Cisco Systems, Inc.

June 2012 - (Free Research)
Access this white paper to find out how private cloud can help make your data center resources available on-demand across IT silos. 
(WHITE PAPER) READ ABSTRACT |

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