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The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by SAS

May 05, 2010 - (Free Research)
Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals. 
(ANALYST REPORT) READ ABSTRACT |

What Senior Management Needs to Know and Do About the Customer Experience by Verint Systems

October 28, 2011 - (Free Research)
Enhance your company's customer experience with this advice from Kathleen M. Peterson, Founder and Chief Vision at Officer Power House Consulting. 
(WHITE PAPER) READ ABSTRACT |

IT Service Management: It's About Managing Change by Hewlett-Packard Company

November 2008 - (Free Research)
This white paper describes steps IT executives must take to manage an IT service management (ITSM) implementation to maximize its value and ensure that it achieves the full transformational effect it is capable of delivering. 
(WHITE PAPER) READ ABSTRACT |

How White Papers Can Boost Your Lead Gen Campaigns by KnowledgeStorm Webinars (E-mail this company)

October 2006 - (Free Research)
In this presentation document, white paper guru Michael Stelzner, author of "Writing White Papers: How to Capture Readers and Keep Them Engaged," will share his secrets on creating effective white papers that attract prospects in droves. 
(ANALYST REPORT) READ ABSTRACT |

How White Papers Can Turbo-Boost Your Lead Gen Campaigns by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research)
In this upcoming Webcast, "How White Papers Can Turbo-Boost Your Lead Gen Campaigns", white paper guru Michael Stelzner, author of "Writing White Papers: How to Capture Readers and Keep Them Engaged," will share his secrets on creating white papers that attract prospects in droves. This Webcast is presented by KnowledgeStorm. 
(WEBCAST) READ ABSTRACT |

Information is King: Business Analytics in the Age of the Downturn and the (Re)Emergence of the Customer by SAS

April 2010 - (Free Research)
BusinessWeek Research Services (BWRS) launched a research program in April 2009 to determine the attitudes and opinions of C-level executives with regard to the use and value of business analytics. This paper reviews a portion of the research and provides analysis and insights on the topic of business analytics. 
(WHITE PAPER) READ ABSTRACT |

Enhancing Your Infrastructure in an Uncertain Economy to Support Your SOA Business Initiatives by IBM

January 2009 - (Free Research)
This white paper defines the challenges facing today's IT executives and steps you can take now to support your organization’s SOA-based initiatives by cutting costs, leveraging your existing IT infrastructure and improving productivity. 
(WHITE PAPER) READ ABSTRACT |

7 Success Factors for Today's Supply Chain Projects by Kinaxis

February 2011 - (Free Research)
In today’s economic climate, no manufacturer can afford to fund any supply chain management (SCM) project that fails to deliver results. This white paper describes seven success factors for today’s SCM projects, which have been identified by seasoned executives with decades of experience in the field. 
(WHITE PAPER) READ ABSTRACT |

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Executive Survey by IBM Line of Business

June 2008 - (Free Research)
To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper. 
(WHITE PAPER)

WAN Optimization for Executives: Accelerating the Distributed Network by BlueCoat

January 2006 - (Free Research)
This white paper outlines the basic obstacles enterprise business' face having remote employees. More specifically, it provides a problem - solution approach to WAN latency and bandwith hungry application issues that disrupt profitability. 
(ARTICLE) READ ABSTRACT |

Protecting Virtual Machines: The "Best Of VMworld" Approach by Citrix

September 2008 - (Free Research)
This white paper explores a completely new approach to availability for virtual machines-an approach recognized with the Best of VMworld 2007 - New Technology award. 
(WHITE PAPER) READ ABSTRACT |

Managing Change Effectively with ERP: The Impact On 5 Key Business Functions by Infor

December 2009 - (Free Research)
This white paper examines the impact of using disparate systems versus an integrated ERP system on your manufacturing operations. The detailed charts on the following pages provide insight into how the inefficiencies associated with change management today can be easily and cost-effectively eliminated. 
(WHITE PAPER) READ ABSTRACT |

ERP Assessment and Selection: Get It Right the First Time by Panorama Consulting Group

September 2009 - (Free Research)
Read this white paper for several great tips for selecting the right ERP vendor for your organization. This paper breaks the process down into easy-to-follow steps, beginning with the basic questions decision-makers should ask. 
(WHITE PAPER) READ ABSTRACT |

How to Transform Your Business: A Strategic Roadmap for Delivering Value by SAP America, Inc.

July 2011 - (Free Research)
Inside this white paper, learn about the top priorities for executives and the challenges for achieving them. Then, discover the information platform that is allowing organizations to consolidate their business and IT goals to encourage an environment of innovation and growth. 
(WHITE PAPER) READ ABSTRACT |

Realizing Rapid ROI Through Mobility by BlackBerry

February 2010 - (Free Research)
Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more! 
(WHITE PAPER) READ ABSTRACT |

Business and Financial Benefits of Virtualization by VMware, Inc.

June 2011 - (Free Research)
When IT executives engage with VMware they often ask themselves many questions, including “How do my metrics compare to my peers with respect to virtualizing my IT environment?”. This exclusive white paper highlights top anecdotes and qualitative research on virtualization's business and financial benefits. Learn more here. 
(WHITE PAPER) READ ABSTRACT |

Seven Reports Every Supply Chain Executive Needs by IBM

February 2011 - (Free Research)
Learn how IBM Cognos solutions can harness data from multiple systems, wrapping the critical information into easy-to-understand reports that help you identify and respond to trends as they are happening. Download this white paper now and see examples of seven essential supply chain reports designed to answer your most pressing questions. 
(WHITE PAPER) READ ABSTRACT |

IT’s Role in Strategic Planning Key To Success by Oracle Corporation

October 2010 - (Free Research)
Read this white paper for more research findings as well as CIO insight into how strategic planning can be successful for both sides. 
(WHITE PAPER) READ ABSTRACT |

Innovation, People, and Processes:  How Three Global Innovators are Bringing Winning Products to Market  by CA Technologies.

September 2009 - (Free Research)
This IDC White Paper addresses a key challenge for most organizations - the need to improve innovation.  Three very different global corporations are compared in order to explore methods of managing new ideas, projects, resources, and marketing innovation. Read on to learn what all three companies are doing to manage innovation. 
(WHITE PAPER) READ ABSTRACT |

The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification and Nurturing by KnowledgeStorm, Inc (E-mail this company)

May 2006 - (Free Research)
The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices. 
(WHITE PAPER) READ ABSTRACT |

IT Executive Guide to Security Intelligence by IBM

February 2011 - (Free Research)
In this white paper, you will learn how security intelligence addresses these shortcomings and empowers organizations from Fortune Five companies to mid-sized enterprises to government agencies to maintain comprehensive and cost-effective information security. 
(WHITE PAPER) READ ABSTRACT |

Executive Guide to SYSPRO Security for Auditing Assurance and Control by SYSPRO

December 2013 - (Free Research)
This white paper introduces an enterprise resource planning (ERP) system with the governance, risk, and compliance functionality you need to satisfy regulatory requirements and fuel security success. 
(WHITE PAPER) READ ABSTRACT |

Executive Brief: Process Suite Overview by OpenText

April 2014 - (Free Research)
The following white paper explores the importance of implementing a process suite within the IT environment that consists of a complete, process automation ability and a case management solution. Learn how with this kind of technology businesses can expect to enable higher agility, productivity, and competitiveness. 
(WHITE PAPER) READ ABSTRACT |

Planning for a Pandemic: Turning Office Workers into Mobile Workers for Business Continuity by Fiberlink Communications

July 2009 - (Free Research)
This white paper looks at some of the key issues facing enterprises that might need to turn office workers into mobile workers, rapidly and in large numbers. 
(WHITE PAPER) READ ABSTRACT |

Keeping the Right People: Making the Right Decisions When It Counts by Vurv Technology

May 2008 - (Free Research)
The purpose of this Executive White Paper is to help you avoid the pitfalls inherent in by any reduction in (work)force (RIF). It also details a solution that can assist companies in collecting employee data efficiently and keeping it secure. 
(WHITE PAPER) READ ABSTRACT |

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