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Simplifying Contact Center Technology by Oracle Corporation August 2008 - (Free Research) Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.  (WHITE PAPER) READ ABSTRACT |

White Paper: Controlling Recreational Peer-to-Peer Traffic to Improve Application Performance by Exinda Networks April 2008 - (Free Research) This white paper provides a practical overview on the evolution of recreational P2P traffic, how it is impacting corporate networks and, offers specific recommendations for controlling these recreational applications.  (WHITE PAPER) READ ABSTRACT |

Managing Your Data Assets by Pitney Bowes Business Insight July 2009 - (Free Research) Information management is integral to successfully maintaining a competitive advantage. The value of all your data can increase or decrease over time depending on how you manage it. Read on to learn how to gain the insights into information management you need to succeed and gain that competitive edge that is now more important than ever.  (WHITE PAPER) READ ABSTRACT |

Unified Communications: Strategic Value, Benefits and the Role of System Integrators by Hewlett-Packard Company August 2008 - (Free Research) This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises. Further, it demonstrates how unified communications (UC) can help companies to address these challenges.  (WHITE PAPER) READ ABSTRACT |

Quality of Service (QoS) in High-Priority Applications by Transition Networks, Inc. September 2008 - (Free Research) This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.  (WHITE PAPER) READ ABSTRACT |

Dark Pools of Liquidity: Understanding & Technology dependencies for the future by Wipro Technologies May 2009 - (Free Research) This white paper provides insight into the dark pools of liquidity, discusses the mechanism of dark pools trading, advantages and how technology would impact the operations or provide benefits in trading over this medium.  (WHITE PAPER) READ ABSTRACT |

Your Questions Answered: A Practical Guide to VOIP for Small to Medium Business by Avaya Inc. June 2008 - (Free Research) This white paper provides the critical questions to ask before implementing a VoIP system.  (WHITE PAPER) READ ABSTRACT |

Securely Enabling VoIP Remote Users by Sipera Systems August 2008 - (Free Research) This white paper details the requirements for securely enabling VoIP remote users and why traditional data security products, such as IPSec VPNs, are not able to properly handle them.  (WHITE PAPER) READ ABSTRACT |

Top Ten Considerations When Evaluating Unified Communications Solutions: Learn the top solution differentiators to look for before deciding. by Cisco Systems, Inc. May 2011 - (Free Research) Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.  (WHITE PAPER)

The Top Five Myths of IP Communications by Cisco Systems, Inc. February 2008 - (Free Research) This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel.  (WHITE PAPER) READ ABSTRACT |

An Introduction to the Basics of Video Conferencing by Polycom, Inc. November 2012 - (Free Research) Uncover the advantages that implementing a video conferencing solution can provide to your organization by reading this informative white paper today. Inside, discover how video conferencing works, best practices for security and device management, how you can get started, and more.  (WHITE PAPER) READ ABSTRACT |

The Role of the User Experience in Video Conferencing by Polycom, Inc. November 2012 - (Free Research) This informative white paper describes the key elements that your organization should look for when deciding on a video collaboration solution, and offers best practices for identifying the vendor that meets your business needs. Click through to learn more.  (WHITE PAPER) READ ABSTRACT |

A Future in Content(ion): Can Telecom Providers Win a Share of the Digital Content Market? by IBM Line of Business June 2008 - (Free Research) A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper.  (WHITE PAPER)

Three Best Practices for Today's Profitable Contact Centers: Three Best Practices for Contributing to the Bottom Line by Avaya Inc. July 2008 - (Free Research) This white paper provides the three best practices for today's profitable contact centers.  (WHITE PAPER) READ ABSTRACT |

What Enterprises Should Do About IPv6 in 2011 by Cisco Systems, Inc. January 2011 - (Free Research) The purpose of this white paper is to provide enterprises with guidance, based on a three- to five-year outlook, on how IPv6 should be included in their network design, planning, and operations starting today. The intended audience is enterprise network administrators.  (WHITE PAPER) READ ABSTRACT |

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony by IBM December 2010 - (Free Research) This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.  (WHITE PAPER) READ ABSTRACT |

MegaPath Site-to-Site MPLS VPN by MegaPath Inc. March 2010 - (Free Research) Your employees in remote locations need the same fast, reliable, secure and cost-effective access to information and applications as your employees at headquarters. MegaPath Site-to-Site MPLS VPN is the simple solution. Read this white paper to learn how to MegaPath Site-to-Site MPLS VPN means more security, more selection, and more service.  (WHITE PAPER) READ ABSTRACT |

VOIP Without The Hype: What Businesses Need To Know by Fonality December 2010 - (Free Research) Like the cellular phenomenon, consumers are rushing to VoIP even though audio quality and reliability aren't yet what they are with traditional landlines. That aside, the value of VOIP has resonated with consumers. Read this white paper and discover what every business needs to know before signing on to VoIP.  (WHITE PAPER) READ ABSTRACT |

Finding and Fixing VoIP Call Quality Issues by WildPackets, Inc. August 2008 - (Free Research) This white paper examines the various factors that can lead to poor VoIP call quality and how a network administrator can use WildPackets® OmniPeek™ Enterprise to pinpoint issues and keep the VoIP network running smoothly and efficiently.  (WHITE PAPER) READ ABSTRACT |

Enabling Carrier-class Communications with EX Switches by Juniper Networks, Inc. December 2008 - (Free Research) This white paper explains why a high-performance, highly available and secure network is essential for supporting a wide array of traffic types and a diverse user community.  (WHITE PAPER) READ ABSTRACT |

VOIP Infrastructure for the Evolving Enterprise: How to Control Costs, Mitigate Risk, and Ensure Service Levels in an Ever-Changing Network Environment by NET Quintum November 2008 - (Free Research) There are significant differences in VoIP hardware functionality that affect the cost, risk and consumption of staff resources. This white paper outlines what to consider when selecting a VoIP gateway/switching solutio  (WHITE PAPER) READ ABSTRACT |

Cable Communications Industry: Meeting the critical needs of today's cable operators by MapInfo Corporation September 2008 - (Free Research) This white paper details how using location intelligence solutions can assist in the successful rollout of telecommunications services.  (WHITE PAPER) READ ABSTRACT |

Transforming the Business Desktop: PC-over-IP Technology Reinvents Computing by Teradici Corporation March 2008 - (Free Research) This white paper gives IT administrators a brief look at the best ways to transform their current desktop environments into an alternative desktop model.  (WHITE PAPER) READ ABSTRACT |

Transitioning Traditional Centrex to Hosted IP Centrex by Verizon and Adtran March 2008 - (Free Research) This white paper will help you to accurately compare traditional Centrex service to Hosted IP Centrex, it will also share critical information to help make your migration from Centrex to VoIP a success.  (WHITE PAPER) READ ABSTRACT |

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Executive Survey by IBM Line of Business June 2008 - (Free Research) To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper.  (WHITE PAPER)

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