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Cloud-based Contact Center Software Gives Expert Planet the Edge by Five9 January 28, 2013 - (Free Research) View this white paper to learn more about the focus Expert Planet placed on cloud-based contact center from the beginning. It explores the development productivity gains and the greater efficiency achieved through Salesforce integration. Develop a better understanding of cloud-based benefits by reading this white paper now.  (WHITE PAPER) READ ABSTRACT |

Enabling Compliance with the PCI Data Security Standards by Vormetric May 2008 - (Free Research) Data Encryption Expert fills the gaps in your data protection efforts as an affordable and easy to implement solution to difficult compliance requirements like encryption, access control, host protection and auditing.  (WHITE PAPER) READ ABSTRACT |

Expert Integrated Systems: A Next-Generation Computing Platform (IDC) by IBM April 2012 - (Free Research) Converged systems and converged application middleware are coming together to optimize modern datacenter management. Read this IDC white paper to learn how these two elements are being combined to deliver the simplified, highly available IT services that tomorrow's mobile, cloud and social workloads will require.  (WHITE PAPER) READ ABSTRACT |

The Challenges of Automated Application Assessments in a Web 2.0 World by Hewlett-Packard Company February 2010 - (Free Research) This white paper describes the challenges of automated penetration testing or application scanning of Web 2.0 applications. The features that security experts should expect in a black box or dynamic application scanner are also outlined here.  (WHITE PAPER) READ ABSTRACT |

How to Use SQL Server’s Extended Events and Notifications to Proactively Resolve Performance Issues by Quest Software, now a part of Dell March 2012 - (Free Research) The problem with becoming too comfortable with built-in SQL Server monitoring tools is that they're often used after problems have already arisen. Read this paper to discover how event notifications and extended events can help you drill down into SQL Server and proactively monitor your databases.  (WHITE PAPER) READ ABSTRACT |

Predict and Prepare: 9 Predictions for Critical Trends in 2013 by Workday February 2013 - (Free Research) This white paper presents in-depth analyses of industry expert predictions for 2013 regarding major innovations and shifts in cloud-based HR technologies.  (WHITE PAPER) READ ABSTRACT |

Engaging with the New eLearning by Adobe Systems, Inc. August 2008 - (Free Research) Industry studies reveal evident increases in training and development delivered via eLearning. This white paper explores the advantages of eLearning and highlights 12 strategies with focus on virtual learning programs.  (WHITE PAPER) READ ABSTRACT |

The Use of Labelling and Protective Marking Technologies as a Legal Defence to Data Protection Law Breaches by Boldon James July 2011 - (Free Research) In 2010, the United Kingdom Information Commissioner’s Office (ICO) was given authority to issue a £500,000 fine and enact spot checks on government departments as part of the Data Protection Act 1998. In this white paper, Dr. Brian Bandey, Internet and Technology Law Expert, addresses some key questions about these mandates.  (WHITE PAPER) READ ABSTRACT |

Improving First-Call Resolution with Team Collaboration Technology by GoToAssist November 2010 - (Free Research) How can support reps quickly solve problems when they reach a dead end? Is there an easy way to bring experts into a support session without hindering the customer experience? This white paper will examine key customer support challenges and reveal the many advantages of collaborative remote support.  (WHITE PAPER) READ ABSTRACT |

Security on a Budget by Global Knowledge May 2011 - (Free Research) This expert white paper establishes the ultimate IT security goal: the most reliable preventative and detective security system possible with the least amount of capital expenditure. From common sense solutions to revolutionary concepts, instructor James Michael Stewart challenges IT pros to explore his methods of saving money on company security.  (WHITE PAPER) READ ABSTRACT |

HRG Assessment: Comparing IBM PureSystems and Cisco UCS by IBM October 2012 - (Free Research) Check out this white paper comparing two leading expert integrated solutions designed to analyze big data in the cloud and deliver actionable insights to your enterprise while reducing costs and speeding innovation. IBM's PureSystems and Cisco's UCS 5108 Bladed Chassis are highlighted and compared.  (WHITE PAPER) READ ABSTRACT |

Watson – A System Designed for Answers by IBM February 2012 - (Free Research) Following four years of research and development, IBM's Watson debuted on Jeopardy! last year, competing at the level of human experts in terms of precision, confidence and speed. This white paper details Watson's workload optimized system design, how it's a glimpse into the future of systems design and why it offers a new computing paradigm.  (WHITE PAPER) READ ABSTRACT |

SOA Implementation by Oracle Corporation UK Ltd June 2011 - (Free Research) Service-Oriented architecture (SOA) allows organizations to quickly and efficiently respond to changes in the business environment and to leverage such change for competitive advantage.  (EGUIDE) READ ABSTRACT |

Business rules and decisioning for process experts by SAP AG September 2011 - (Free Research) Read this white paper to discover how decisioning can be used as a method for enhancing process orientation to deliver greater value to the business. Continue reading to learn the critical importance of identifying and controlling how the decisions within processes and applications are made.  (WHITE PAPER) READ ABSTRACT |

Business rules and decisioning for process experts by SAP America, Inc. August 2011 - (Free Research) Read this white paper to discover how decisioning can be used as a method for enhancing process orientation to deliver greater value to the business. Continue reading to learn the critical importance of identifying and controlling how the decisions within processes and applications are made.  (WHITE PAPER) READ ABSTRACT |

Employing IBM Database Encryption Expert to meet encryption and access control requirements for the Payment Card Industry Data Security Standards (PCI DSS) by IBM July 2011 - (Free Research) This white paper explores the challenges of compliance with PCI and how organizations must take a holistic approach to protecting and securing their business-critical information.  (WHITE PAPER) READ ABSTRACT |

14 Security Policy Tips by Global Knowledge May 2011 - (Free Research) Every organization needs a security policy, whether it's a business of one or a multi-national corporation. In this white paper, expert James Michael Stewart reveals 14 key tips for both organizations new to security policies and those looking to tighten up their defenses.  (WHITE PAPER) READ ABSTRACT |

OVUM Report 2013 by CA Technologies February 2013 - (Free Research) In this white paper, discover best practices and expert recommendations regarding service virtualization. Learn what service virtualization can do for your software development team in terms of reducing errors and streamlining the QA process without requiring you to retrace your steps at the first sign of error.  (WHITE PAPER) READ ABSTRACT |

HRG Assessment: Comparing IBM PureSystems and Cisco UCS by IBM July 2012 - (Free Research) Keeping pace with the demand for ne IT functionality can be next to impossible for many of today's IT organizations that lack the necessary time, budget, and skilled resources. Both IBM and Cisco offer integrated systems designed to alleviate these challenges, but the two products differ in important ways. Read this white paper to uncover them.  (WHITE PAPER) READ ABSTRACT |

Automating DBA Processes for Microsoft SQL Server by Quest Software, now a part of Dell June 2011 - (Free Research) At a recent PASS Summit, SQL Server experts discussed best practices for automating database administration processes and activities. This Quest white paper highlights the discussion’s best parts  (WHITE PAPER) READ ABSTRACT |

Network-Powered BYOD - A Case Study in Simplicity by Juniper Networks, Inc. May 2013 - (Free Research) BYOD has already found its way into most higher-education environments. This expert white paper provides insight into how campus-based IT departments can use cloud solutions to bring BYOD under control and truly unlock the productivity it promises while keeping the network secure.  (WHITE PAPER) READ ABSTRACT |

Planning Considerations for Disk-based VM Backup by Veeam Software January 2013 - (Free Research) Download this white paper to explore IT expert Bill Kleyman's perspectives on planning for disk-based backup systems, understanding your unique data recovery demands, disk-based backup in distributed data centers and more.  (WHITE PAPER) READ ABSTRACT |

The Case for Big Data in the Financial Services Industry by Hewlett-Packard Company April 2013 - (Free Research) In the financial services industry, improving decision making will help you achieve a competitive advantage and the way to do this is through analytics and the ability to exploit big data. Access this white paper to learn the strengths and weaknesses of cloud computing, security, and mobility. And examine expert tips to leveraging big data.  (WHITE PAPER) READ ABSTRACT |

DevOps: What is it and does your organization need it? by OpenMake Software April 2013 - (Free Research) In this expert white paper, take some time to master the fundamentals of DevOps: what it is, how it works, and why you and your IT group should take notice. Read on for more information and detailed analysis on DevOps and public cloud services, the history and future of DevOps, and more.  (WHITE PAPER) READ ABSTRACT |

IDC: Tech Spotlight - ProtecTIER and OST by IBM August 2012 - (Free Research) This expert white paper examines the market drivers for purpose-built backup appliances (PBBAs) and explores the inherent benefits and challenges that PBBAs entail. Read now to see if PBBAs are conducive to your organization's storage and data protection strategy.  (WHITE PAPER) READ ABSTRACT |

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