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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.
June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.
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Making the most of customer data: CRM analytics by SearchCRM
April 02, 2013 - (Free Research)
View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now.
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Navigating the path to satisfying online customer experience by Tealeaf
November 23, 2011 - (Free Research)
Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.
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Cisco, NetApp and VMware Deliver Live Application Mobility Across Data Centers by NetApp
January 05, 2012 - (Free Research)
This white paper introduces a new type of virtual solution designed specifically to improve maintenance, management and mobility in today's virtual infrastructures. By minimizing latency across long distances, this technology allows for the quick and efficient delivery of data and applications from one server to another - all with minimal downtime.
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Mobile augmented reality opportunities for business by ComputerWeekly.com
December 01, 2010 - (Free Research)
The phrase “augmented reality” was coined by Boeing researcher Tom Caudell in the early 1990s to describe a digital display viewed through a headset which guided workers through electrical wires in aircraft. The term has since gained currency and is now taken to describe digital information overlaid on the physical world.
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The Future of Enterprise Computing: Preparing for the Compute Continuum by Intel
May 01, 2011 - (Free Research)
Server virtualization and the cloud are creating a future for enterprise computing in which access to information via a variety of devices from any location at any time will be mission-critical. Access this exclusive resource to help formulate a plan for a continuous end-user experience.
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CRM Initiatives for Improved Customer Experience by Limelight Networks, Inc.
January 28, 2013 - (Free Research)
Usually when deciding between CRM platforms businesses focused on the deployment method: cloud vs. on-premise. However, as bolstering the customer experience grows in importance, savvy companies are focusing their attention of the features the platform has to offer. Read on to learn which features should be considered in your buying decision.
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Build Your Own SAP CRM Solution — and Know Exactly How Much It Will Cost by SAP America, Inc.
July 19, 2011 - (Free Research)
This white paper provides an overview of a rapid deployment strategy designed to take the guesswork out of implementing CRM. Inside, learn how this approach can let you pick and choose features which matter the most to your organization while avoiding playing for ones you don't to provide an accurate, upfront price.
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Liebert Monitoring by Liebert Corporation
The Albér Cellcorder CRT-300 cell resistance tester displays and records cell float voltage, internal cell resistance and intercell connection resistance. The portable unit includes a memory card, backlit graphical reflective LCD....
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Wayne Eckerson E-Book: Strategies and Techniques for Effective Reporting and Analysis by Tableau Software
June 14, 2011 - (Free Research)
For more than two decades, business intelligence (BI) professionals have tried to shoehorn all reporting and analysis tasks into the same BI toolset and architecture, often with disappointing results. Is there a real solution? Read this eBook by Wayne Eckerson, Director of Research for TechTarget, for the answer.
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Gartner: The future of videoconferencing by ComputerWeekly.com
September 01, 2010 - (Free Research)
With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach.
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7 Criteria to Consider When Embedding BI by Tableau Software
August 16, 2010 - (Free Research)
Though there’s no simple answer to “buy or build,” there are criteria — seven, in fact, that can guide you to make a well informed decision. This paper helps you identify and evaluate each one.
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Why Your Current Service Desk is Failing Your Business, and What to Do About It by CA Technologies.
September 30, 2012 - (Free Research)
Outdated service management platforms are a problem for many businesses, as they result in an excess of costs and complexity. In today's business environment, a service desk update may be in order, and this resource outlines the requirements for a successful platform, along with questions to ask before making a purchase decision.
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HP Sprinter by HP Software
July 19, 2011 - (Free Research)
HP Sprinter software gives your testers rich and powerful tools to run manual software testing. Download now to see for yourself how it can deliver great ROI by enabling you to dramatically simplify and accelerate manual testing while improving collaboration between QA and development.
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IBM Cognos 8 BI Demonstration by IBM
March 2010 - (Free Research)
This demonstration shows all the capabilities of the IBM Cognos 8 BI product. Demos are presented for all roles including employees, managers, BI professionals, business analysts, and system administrators.
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The TERA1100 Portal Processor by Teradici Corporation
The TERA1100 Portal Processor enables centralized computing to span an enterprise network from the datacenter to the desktop by implementing advanced display compression algorithms and I/O bridging to guarantee a high performance user experience.
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Android to Windows 8 Part 6: Creating a Second Page by Microsoft
March 2013 - (Free Research)
In this post from an industry insider, discover ways in which Android developers can make the transition to Windows 8 application development, specifically on creating a Windows store project. Get step-by-step instructions of how to create additional content for a user interface (UI) that allows for user input display.
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Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
May 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO).
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Nimsoft for Cisco VoIP Monitoring by Nimsoft, Inc.
February 2011 - (Free Research)
Today’s successful VoIP deployments require incessant network availability and 360 degree transparency of the infrastructure. Read this paper to learn how to achieve this requirement by proactively monitoring end-to-end performance of all VoIP components for improved quality of service and problem diagnosis.
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Virtual Desktop Sizing Guide: VMware View 4.0 and VMware vSphere 4.0 Update 1 by Mainline Information Systems
September 2010 - (Free Research)
This white paper describes the virtualization of a given user workload, and provides a useful sizing guide for enterprise deployments of VMware View™ 4, the VMware software platform for building a virtual desktop infrastructure (VDI) environment.
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