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Avoid Security Suffering With These 3 Questions by Ounce Labs, an IBM Company

June 16, 2009 - (Free Research)
Participants at industry conferences and events often ask where the right place to start implementing security is. This is similar to starting off a talk with a doctor by asking “What medicine should I take?” The answer is going to be more questions. This article presents three questions to ask yourself before starting a security implementation. 
(JOURNAL ARTICLE) READ ABSTRACT |

Cloud Computing in Perspective by BMC Software, Inc.

January 26, 2010 - (Free Research)
Many CIOs recognize the power of cloud computing and are looking to implement the technology in their own IT realms. But with all the noise in the market about cloud computing, how do you know where to begin? Learn how to better improve service delivery to your business with cloud computing. 
(WHITE PAPER) READ ABSTRACT |

Weighing your call center hosting options by inContact

December 17, 2009 - (Free Research)
In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more. 
(PODCAST) READ ABSTRACT |

Successful Private Clouds: Proven Best Practices & Case Studies by Surgient

January 12, 2010 - (Free Research)
Learn how you can deploy an enterprise private cloud in less than 30 days with Brian Wilson, Surgient VP of Services. 
(WEBCAST) READ ABSTRACT |

Green IT: Beyond the Data Center -- How IT Can Contribute to the Environmental Agenda Across and Beyond the Business by Accenture

February 2009 - (Free Research)
This whitepaper looks at the ecological impact of a business's entire IT infrastructure and provides the CIO with a holistic prospective to a business's carbon footprint. 
(WHITE PAPER) READ ABSTRACT |

Windows 7 Review Guide by Global Knowledge

May 2009 - (Free Research)
Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. 
(WHITE PAPER) READ ABSTRACT |

ITIL® v3: What It Is and Why You Should Care by Global Knowledge

October 2008 - (Free Research)
This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started. 
(WHITE PAPER) READ ABSTRACT |

Home Is Where The Money Is by inContact

January 2010 - (Free Research)
Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This webcast reveals the real cost of absenteeism and provides call center management best practices that boost company growth. 
(WEBCAST) READ ABSTRACT |

BPM Taxonomy Whitepaper - Dan Woods - Sponsored by SAP and Accenture by SAP America Inc

March 2009 - (Free Research)
This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM. 
(WHITE PAPER) READ ABSTRACT |

NAND Flash Storage in Enterprise Applications by Fusion-IO

March 2009 - (Free Research)
Flash storage is now a top contender for new enterprise storage applications. The I/O randomization caused by widespread virtual machine adoption demands higher I/O performance. Faster than disks, cheaper than DRAM, flash is occupying a new layer in the storage pyramid. Read this paper to further investigate flash storage. 
(WHITE PAPER) READ ABSTRACT |

Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation

September 2009 - (Free Research)
Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm. 
(TRIAL SOFTWARE) READ ABSTRACT |

Five Things About Windows Server 2008 You Might Not Know by Global Knowledge

June 2009 - (Free Research)
Here five things about Windows Server 2008 that are the less obvious, more esoteric, yet useful features or quirks. The following is a brief list of some things that I tend to assume that many people know, and I am constantly amazed by clients and students who really don't know them. How many do you already know? 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Data Center Virtualization and Hardware Utilization by Data Center Decisions

December 2009 - (Free Research)
David Payne discusses the advantages and pitfalls to virtualizing and consolidating your data center hardware and walks through a practical approach to getting started. 
(VIDEO) READ ABSTRACT |

Business Service Management: What It Is and Why You Should Care by Global Knowledge

December 2008 - (Free Research)
The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Best Practices for Data Center Design and Maintenance by Dell, Inc. and Intel

June 2009 - (Free Research)
In this expert E-Guide, brought to you by SearchDataCenter.com and Dell, you will gain insight into best practices for data center design and maintenance in today's down economy. 
(EGUIDE) READ ABSTRACT |

Expand Your Reach: Mastering Multi-Modal Survey Research by SPSS Inc. Worldwide Headquarters

April 2009 - (Free Research)
Whether it's in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak. 
(WEBCAST) READ ABSTRACT |

Application Grid: Ideal Platform for IT Consolidation by Oracle Corporation

April 2009 - (Free Research)
Application grid brings the same type of efficiency, scalability, and quality of service to the application layer that database clusters brings to the database layer. With an application grid you get greater efficiency, exceptional agility, and superior quality of service. Download this free white paper now. 
(WHITE PAPER) READ ABSTRACT |

SUN SPARC® ENTERPRISE T5440 SERVER ARCHITECTURE by Sun Microsystems, Inc.

October 2008 - (Free Research)
Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges. 
(WHITE PAPER) READ ABSTRACT |

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company

October 2008 - (Free Research)
This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort. 
(WHITE PAPER) READ ABSTRACT |

Cost Effective Security and Compliance with Oracle Database 11g Release 2 by Oracle Corporation

September 2009 - (Free Research)
With Oracle Database 11g powerful privileged user and multi-factor access control, data classification, and data masking, organizations can deploy reliable data security solutions that do not require any changes to existing applications, minimizing the costs associated with regulatory compliance and the deployment of strong internal controls. 
(WHITE PAPER) READ ABSTRACT |

TechWiseTV: Unlocking the Potential of Virtualization by Cisco Systems, Inc.

July 2009 - (Free Research)
Virtualization has become the standard in data centers today with its ability to allow IT pros to do more with less – but it still has its challenges. Watch this episode of Cisco TechWiseTV to learn how to overcome these challenges to take full advantage of virtualization. 
(WEBCAST) READ ABSTRACT |

Business Ready Solutions for Virtual Infrastructure Availability Using Dell™ PowerEdge™ Servers, Dell Powervault™ Storage, and VMware vSphere™ by Dell, Inc. and Intel

July 2009 - (Free Research)
This white paper presents an example configuration and best practices for deploying and configuring a highly available architecture using an example solution configuration and then discussing how the configuration helps in maximizing uptime. 
(WHITE PAPER) READ ABSTRACT |

Achieving Business Agility with Application Grid by Oracle Corporation

December 2008 - (Free Research)
Application grid brings the same type of efficiency, scalability, and quality of service to the application layer. Discover how to get greater efficiency, exceptional agility, and superior quality of service with an application grid. 
(WHITE PAPER) READ ABSTRACT |

Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation

April 2009 - (Free Research)
Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. 
(TRIAL SOFTWARE) READ ABSTRACT |

Cloud Computing - What is its Potential Value for Your Company? by Google Apps

February 2009 - (Free Research)
This paper examines whether cloud computing makes good business sense for your company. Ultimately, you may find that moving your data to the cloud actually improves security, scalability, access, and disaster recovery. 
(WHITE PAPER) READ ABSTRACT |

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