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The Truth about Agent Vs. Agentless Monitorinng: A Short Guide to Choosing the Right Solution by uptime software inc.

July 2008 - (Free Research)
When selecting an enterprise-level monitoring solution, one of the first decisions the IT department needs to make is whether to opt for an agent based, or agentless monitoring solution. This paper helps you arrive at a decision. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Best Practices in Lead Development by KnowledgeStorm Webinars (E-mail this company)

May 2005 - (Free Research)
Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Customer Information Quality Protection and Assessment by Datanomic.

A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

The ROI of Data Governance: A Revenue Generation Perspective by DataFlux Corporation

June 2008 - (Free Research)
Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc.

August 2008 - (Free Research)
This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience. 
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Improving Operations with Reports, Plans and Metrics by Cognos, an IBM Company

August 2008 - (Free Research)
This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Marketing Your Metrics by SC Magazine (E-mail this company)

April 2007 - (Free Research)
Metrics are a formulaic approach to proving the worth of security tools. Often seen as the "holy grail" for security practitioners, metrics are seen as key to getting the support and budget they need. But just what sort of formula proves successful? In this webcast, we will hear from industry experts who have found success in their organizations. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Quest MessageStats™ by Quest Software, Inc

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Warranty Management as Your Competitive Differentiator: How to Reduce Costs and Improve Customer Satisfaction by SAS Institute Inc.

September 2008 - (Free Research)
Read on for a discussion of ten business realities constraining today’s warranty management programs - and what progressive companies should be doing about them. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

HomeStreet Bank by Apptio

August 2008 - (Free Research)
This case study examines how HomeStreet Bank was able to successfully develop a high level, IT service view of their organization, understand the costs, and create an open communication channel between IT and business units for better alignment. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought by IBM.

May 2008 - (Free Research)
Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers. 
(WHITE PAPER) GO TO WHITE PAPER

Developing reliable metrics for comparison of energy-efficiency performance is the first requirement. by Intel Corporation.

June 2008 - (Free Research)
For improving energy efficiency in the data center is the development of reliable metrics for comparison of energy-efficiency performance. 
(WHITE PAPER) GO TO WHITE PAPER

Automate Application Recovery by Storage Magazine

September 2008 - (Free Research)
New automated application recovery products, geared toward SMBs, keep Exchange running 24/7. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Visibility and Control to Monitor and Measure Project Performance by Telelogic, An IBM Company

Telelogic Dashboard™, a decision-making dashboard for project management, gives project managers quick insight into project risk, status, and trends by automating the collection, analysis, and reporting of measurement data from Telelogic Change™ and Telelogic DOORS®. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Selecting an Industry-Standard Metric for Data Center Efficiency by APC

February 2008 - (Free Research)
This whitepaper discusses the standards for measurement of data center efficiency. It explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

End-User Experience and Performance Management (EPM): The Key to Better ERP Results by Knoa Software

September 2008 - (Free Research)
This Executive Brief details a scenario where a billion-dollar heavy equipment manufacturer who used the end-user performance insight delivered by Knoa EPM to evaluate a shortfall in reaching a corporate performance objective. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company)

April 2004 - (Free Research)
As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

5 Best Practices for Telling Great Stories with Data and Why It Will Make You a Better Analyst by Tableau Software.

February 2008 - (Free Research)
Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Datanomic Data Migration and System Integration by Datanomic.

Datanomic's Customer Data Migration solutions are designed for customers and partners to minimize the risk of their data migration projects failing or overrunning due to data issues. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Requirements-Based Testing with MKS Integrity by MKS Inc

August 2008 - (Free Research)
This whitepaper explains how MKS Integrity, a unified platform for application lifecycle management can help your Quality Assurance team to implement a requirements-based testing process. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS

IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Service Management Metrics That Matter: Four Key Benchmarks for Improving IT Performance by Tripwire Inc

February 2008 - (Free Research)
High performing organizations utilize processes and controls which achieve their operational effectiveness and efficiency objectives. This white paper outlines IT best practices that give the highest rate of performance return for your organization. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Populating a Data Quality Scorecard with Relevant Metrics by DataFlux Corporation

June 2008 - (Free Research)
Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business’s success criteria, it is difficult to determine how to react to emergent data quality issues.. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Aberdeen Group Reports on Workforce Analytics - Business Intelligence Meets Human Capital Management by Taleo

February 2008 - (Free Research)
Adopting a sophisticated workforce performance measure allows human capital practitioners to more accurately target needed solutions and play a more strategic role in overall business development. This report is a roadmap for the Human Capital Management community that desires to achieve those goals through the Best-in-Class workforce analytics. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Delivering the Reports, Plans & Metrics Sales Needs by Cognos, an IBM Company

August 2008 - (Free Research)
With IT, Sales can scorecard, plan, and understand more about the client, and anticipate opportunities. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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