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Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Security visualisation by ComputerWeekly.com

January 18, 2013 - (Free Research)
This article in our Royal Holloway Information Security Thesis series shows how to generate a visual representation of a dataset and use visualisation in the evaluation of known security vulnerabilities. 
(ESSENTIAL GUIDE) READ ABSTRACT |

SQL Server 2000 Security Best Practices by Global Knowledge Network, Inc.

November 2004 - (Free Research)
The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours. 
(WHITE PAPER) READ ABSTRACT |

6 Questions to Ask About Your Data Storage-Emily Wojcik byline for ILTA Peer to Peer Magazine by CommVault Systems, Inc.

December 2013 - (Free Research)
In this quick 1-page article, 6 questions are provided to help hash out what data is necessary to store, and what will only add clutter. Read on to discover how your organization can reduce long-term storage costs and improve records management by simply asking the right questions. 
(WHITE PAPER) READ ABSTRACT |

Information Security Magazine – June 2010: Laptop Lockdown by Information Security Magazine

June 2010 - (Free Research)
This month’s cover story is on useful and affordable encryption options for preventing data loss in your organization’s riskiest endpoints. Other articles in this issue cover cloud security, Symantec’s recent acquisitions, compliance management, and a debate over hiring convicted hackers. Read these great articles and more in this month’s issue. 
(EZINE)

CW Europe - November Edition by ComputerWeekly.com

November 2012 - (Free Research)
The November 2012 edition of CWEurope focuses on what should always be one of your top IT priorities: Disaster recovery. Without a plan B, you risk the continuance of your business in the event of a natural disaster, hardware malfunction, human error or digital threat. It's disaster recovery or disaster devastation - the choice is up to you. 
(EZINE) READ ABSTRACT |

Cyber Heists: What Happened, Mistakes Made, Courts' Reaction, and What You Should Do! by Global Knowledge

July 2013 - (Free Research)
Whether you are the owner or manager of a bank or financial institution, or a business owner concerned about the security of your money in that bank or financial institution, this article contains critical information for you. 
(WHITE PAPER) READ ABSTRACT |

Leveraging Social Media to Drive Retail Sales and Enhance Customer Experience by Wipro Technologies

December 2009 - (Free Research)
Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools. 
(WHITE PAPER) READ ABSTRACT |

Industrial SOA Series by Oracle Corporation

October 2013 - (Free Research)
Access this resource to read a variety of articles on service-oriented architecture (SOA), on topics ranging from SOA blueprints to SOA mobile solutions. 
(WHITE PAPER) READ ABSTRACT |

More Than Nothing, a Zero Client Simplifies the Desktop by SearchVirtualDesktop.com

February 2014 - (Free Research)
In this article, you'll find a detailed examination of what zero clients are, how they work, what their primary benefits might be and where their key limitations are to be found. 
(EBOOK) READ ABSTRACT |

Information Security Magazine - March 2010: Linking ‘Who’ and ‘What’ by Information Security Magazine

March 2010 - (Free Research)
This month’s cover story, “Linking ‘Who’ and ‘What’”, explains the new trend of joining SIM and IAM strategies to tie system vulnerabilities and policy violations to the user activity that causes them. Other articles in this month’s issue cover topics such as security management, vulnerability assessment, compliance, and more. 
(EZINE)

Protecting Vital Business Data from Natural Calamities by Iron Mountain

October 2012 - (Free Research)
In this article, explore the case for business continuity and check out some stats proving how necessary a disaster recovery/business continuity plan is in today's treacherous physical and digital climates. Read on now to learn what to consider when making a DR/BC assessment and take the best actions to protect what's yours. 
(WHITE PAPER) READ ABSTRACT |

Gartner: HTML5 and the journey to the modern web by ComputerWeekly.com

July 2012 - (Free Research)
Gartner analysts explain what steps IT departments need to take to take advantage of HTML5 and why they need to act sooner rather than later. 
(ANALYST BRIEF) READ ABSTRACT |

IT Excellence: Achieving Optimised Business Outcomes by SAP AG

February 2007 - (Free Research)
Information technology is ubiquitous in organizations, but what distinguishes top-notch IT from merely adequate IT? Read this article written by the Economist, to learn how leading companies enable IT to perform optimally. 
(WHITE PAPER) READ ABSTRACT |

Legal Issues of Cloud Forensics by Global Knowledge

April 2013 - (Free Research)
This white paper asks 5 essential questions about cloud forensics, revealing key issues a company or forensic examiner might face when collecting information from the cloud. 
(WHITE PAPER) READ ABSTRACT |

Defining Your Corporate Mobile Policies by SearchSecurity.com

September 2008 - (Free Research)
It's important that corporate mobile policies cover everything from what types of devices will be available to users, to how and when they can use them Read this e-guide to learn more about developing appropriate mobile policies for your organization 
(EGUIDE) READ ABSTRACT |

Guide to Mobile Device Management Software by SearchSecurity.com

September 2012 - (Free Research)
This expert E-guide is set to be your guide to mobile device management (MDM) software, explaining what it is, why you need it, and what it should include. Read now to uncover how you can avoid potential pitfalls and ensure MDM success. 
(EGUIDE) READ ABSTRACT |

Upgrading to SharePoint Server 2010 by Microsoft Corporation India Pvt Ltd

December 2009 - (Free Research)
The articles in this guide help you plan for and perform an upgrade from Microsoft Office SharePoint Server 2007 to SharePoint Server 2010. 
(EGUIDE) READ ABSTRACT |

The Next Frontier for Virtualization: Over-Utilized Systems: Identifying and eliminating the most critical and costly constraints from the enterprise software development and testing lifecycle by iTKO LISA

October 2010 - (Free Research)
This article explains the utilization patterns in enterprise IT environments, and which type of Virtualization (Hardware or Service virtualization or both) should be applied to receive the greatest value. This paper discusses how to apply the principle of under and over-utilization to apply the right type of virtualization for business needs. 
(WHITE PAPER) READ ABSTRACT |

Mobile Device Security: What Senior Managers Should Know by Sophos, Inc.

October 2012 - (Free Research)
In this article, find practical advice to help you effectively manage the iPads, Android phones, and other next-generation mobile devices in your organization in order to minimize risk and drive business success. 
(WHITE PAPER) READ ABSTRACT |

What's your Customer Experience Advantage? by SAP America, Inc.

March 2011 - (Free Research)
SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Introduction to Business Rules: Taking Advantage of Business Rules Management Systems by IBM

February 2008 - (Free Research)
Business users sometimes try to control and manage business rules without directly having to deal with IT, which isn’t always successful. Using an example from the insurance industry, this article provides an introduction to business rules and the importance of Business Rules Management Systems (BRMS) in bridging the gap between business and IT. 
(TECHNICAL ARTICLE) READ ABSTRACT |

What the $#@! is Parallelism, Anyhow? by Intel

October 2009 - (Free Research)
It's amazing how many books on parallel computing use the term parellelism without clearly defining it. In this technical article, Charles Leiserson, Professor of Computer Science and Engineering at MIT, provides a brief introduction to this theory. 
(TECHNICAL ARTICLE)

IT Handbook: Windows Server 2012 migration by Dell and Microsoft

November 2013 - (Free Research)
This expert resource explains what Windows Server 2012 is capable of, as well as if and when a migration might make sense for your organisation. 
(EGUIDE) READ ABSTRACT |

Private Cloud Computing E-Zine Volume 1: Private cloud computing as a business strategy by SearchDataCenter.com

February 2011 - (Free Research)
While many enterprises have moved to the private cloud model, have they adopted it entirely, and what are the roadblocks to getting there? In this inaugural edition of our Cloud Computing e-zine, we explore company strategies for private cloud adoption, some of the benefits of this model, and the challenges of a true private cloud infrastructure. 
(EZINE) READ ABSTRACT |

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