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Unified communications etiquette guide: What to know, what to avoid by Avaya September 06, 2011 - (Free Research) This e-guide takes a close look at UC etiquette: what you should know and what you need to avoid. Uncover the different types of strategies, applications, platforms and models you’ll need to help your organization streamline business processes with collaborative communications.  (EGUIDE) READ ABSTRACT |

Investing in IP Phones: How to Control Costs, Now and Later by Cisco Systems, Inc. January 20, 2011 - (Free Research) Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.  (WHITE PAPER) READ ABSTRACT |

The Best Way to Deliver IT Support to Businesses as an MSP by GFI Software December 22, 2010 - (Free Research) This paper examines the best ways to deliver IT support to businesses as a managed services provider.  (WHITE PAPER) READ ABSTRACT |

Top Ten Enterprise Communications Predictions for 2013 by Siemens Enterprise Communications December 31, 2012 - (Free Research) This resource aims to explore what the future of enterprise communications holds by detailing the top ten predictions for 2013 and what they will mean for your communications strategy.  (WHITE PAPER) READ ABSTRACT |

The Future of Unified Communication: What’s in Store? by Sprint May 24, 2012 - (Free Research) This expert E-Guide from SearchUnifiedCommunications.com takes a look at the coming decade and what you can expect from the world of communications and collaboration by the year 2020.  (EGUIDE) READ ABSTRACT |

Exchange Insider E-Zine - Volume 2: Best and Worst Practices for Email Archiving by SearchExchange.com July 14, 2009 - (Free Research) Meeting regulatory requirements means that administrators must carve out a sound email-archiving policy; making the wrong move can be costly. In this issue, you'll learn what to do and what not to do when planning your email-archiving strategy.  (EZINE) READ ABSTRACT |

Computer Weekly - 15 May 2012: Overhauling banking IT by ComputerWeekly.com May 15, 2012 - (Free Research) This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?  (EZINE) READ ABSTRACT |

What to Expect from Gigabit Wireless LAN by Aerohive Networks June 07, 2011 - (Free Research) This e-guide, presented by SearchNetworking.com, provides an inside look at gigabit wireless LAN and explores the truth surrounding 802.11ac and throughput, as well as what to expect with 802.11ad.  (EGUIDE) READ ABSTRACT |

Presentation Transcript: Three IT Questions for the Small Business Owner, Part 2 - What is a Network and Why Should I Care? by Dell, Inc. and Microsoft December 18, 2009 - (Free Research) In this presentation transcript you'll hear expert Greg Shields discuss what a network is as well as why a network can act as a backbone for running a business.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Small Business Communications VoIP by Cisco Systems, Inc. August 14, 2009 - (Free Research) Read this paper to learn what is Small Business Communication VoIP and what it can do for your business.  (WHITE PAPER) READ ABSTRACT |

Unified Communications Buyer’s Guide by ShoreTel May 13, 2011 - (Free Research) The Unified Communications Buyer's Guide offers complete information to help you compare your options, including guidance to help you evaluate solutions and best practices for getting the most out of your UC vendor.  (WHITE PAPER) READ ABSTRACT |

The Consumerization of IT: Security Challenges of the New World Order by CA Technologies. May 31, 2012 - (Free Research) Discover the ins and outs of consumerization: Why it is occurring and the major impact it will have on your business. Uncover the trend's inherent security implications and the methods you can use to keep your critical systems, applications, and information safe, regardless of what device is being used to access them.  (WHITE PAPER) READ ABSTRACT |

What is the Plantronics UC Toolkit? by Plantronics May 17, 2011 - (Free Research) In this video, learn why the UC Toolkit was created, how the UC Toolkit is structured, what resources are included, and how you can easily obtain it.  (WEBCAST) READ ABSTRACT |

Plantronics UC Toolkit Deployment FAQ by Plantronics February 10, 2011 - (Free Research) The Plantronics UC Toolkit, Deployment FAQ provides insight to typical questions IT organizations must consider regarding the physical deployment of UC audio devices. “What are key things I should consider during deployment? What and how should I communicate to users? How do I best prepare my IT organization?” are key topics covered in this FAQ.  (WHITE PAPER) READ ABSTRACT |

VOIP Without The Hype: What Businesses Need To Know by Fonality December 06, 2010 - (Free Research) Like the cellular phenomenon, consumers are rushing to VoIP even though audio quality and reliability aren't yet what they are with traditional landlines. That aside, the value of VOIP has resonated with consumers. Read this white paper and discover what every business needs to know before signing on to VoIP.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 30 April 2013: What’s next for mobile IT in the enterprise? by ComputerWeekly.com April 30, 2013 - (Free Research) n this week's Computer Weekly: BlackBerry and Windows have been the mainstay of corporate IT for years, but how do their latest releases stack up? We examine the user response. Communications minister Ed Vaizey talks about broadband and 4G policy. And we ask if Nationwide's £1bn IT plan can increase competition in banking. Read the issue now.  (EZINE) READ ABSTRACT |

Communication and collaboration in 2020: Inside UC’s faster future by Sprint May 21, 2012 - (Free Research) Uncover what unified communications and collaboration (UCC) are bound to look like by the year 2020 and learn what advances will truly reform your workplace’s UCC capabilities.  (EGUIDE) READ ABSTRACT |

How to improve your communication with your boss by ComputerWeekly.com May 08, 2012 - (Free Research) <p>Learn how to communicate more effectively with your boss in this guide from Dr Brian Sutton and Dr Robina Chatham. </p> <p> </p>  (TRAINING GUIDE) READ ABSTRACT |

Computer Weekly - 10 January 2012: What’s in store for IT this year? by ComputerWeekly.com January 10, 2012 - (Free Research) In this week’s issue of Computer Weekly, we look at the key trends and technologies that will be on IT leaders’ agenda in 2012. Our first Buyer’s Guide of the year examines how IT consumerisation will affect business technology; and Home Office IT director Denise McDonagh tells us why government IT isn’t working. Download the new issue now.  (EZINE)

Computer Weekly 18 October 2011: Download the latest issue of the UK's leading technology publication, where we analyse the latest news in IT and what it means for IT managers by ComputerWeekly.com October 14, 2011 - (Free Research) In this week's Computer Weekly, we talk to the CIO of the London 2012 Olympics about progress on the UK's highest-profile IT implementation. We ask customers about Oracle’s long-awaited Fusion Applications; review the latest version of Windows Server; and find out how the Blackberry outage affected corporate customers. Download the new issue now.  (EZINE) READ ABSTRACT |

WAN Acceleration and Optimization FAQ by Riverbed Technology, Inc. August 01, 2009 - (Free Research) Learn more about WAN acceleration and optimization by reading this interview conducted by Chris Griffin, Assistant Editor for SearchDisasterRecovery.com. Here he asks Jeff Boles, Senior Analyst with the Taneja Group, the questions your organization needs to know in order to increase the performance of its WAN.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Cloud Services: What Are They, What Value Do They Provide? by AT&T Corp August 04, 2010 - (Free Research) AT&T defines the cloud as a way for enterprises to quickly and easily tap computing, storage, software, development and network resources on demand. The model offloads the capex burden from enterprise budgets and moves it into a "pay-as-you-use" service model, reducing overall IT spend and service commitment terms.<!-- /Executive Summary -->  (WHITE PAPER)

Questions to ask when evaluating video conferencing service by Cisco Systems, Inc. November 02, 2011 - (Free Research) This e-guide highlights what you should know before implementing video conferencing, including what services you need, key requirements and a guide to evaluating video conferencing service providers.  (EGUIDE) READ ABSTRACT |

Questions to ask when evaluating video conferencing service by Cisco Systems, Inc. September 07, 2011 - (Free Research) This e-guide highlights what you should know before implementing video conferencing, including what services you need, key requirements and a guide to evaluating video conferencing service providers.  (EGUIDE) READ ABSTRACT |

Key Points When Considering a Videoconferencing Platform/Manufacturer by LifeSize March 08, 2011 - (Free Research) There are key points to consider when looking for a videoconferencing system. As independent Telecommunications and IT consultants, what we do is to evaluate various products and systems. Check out this paper to learn more about what to should consider when selecting a videoconferencing system, including cost, technology, features, and service.   (WHITE PAPER) READ ABSTRACT |

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