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Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc.

May 2004 - (Free Research)
People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason. 
(WHITE PAPER) READ ABSTRACT |

IDC Customer Spotlight - Comcast Reaps the Benefits of Integrated HR and Talent from SAP by SAP America, Inc.

July 2011 - (Free Research)
This IDC case study featuring Comcast explores the challenges the rapidly growing company faced, as well as the HR solutions which met and exceeded their needs. 
(ANALYST BRIEF) READ ABSTRACT |

Accelerate Performance in Human Resources by SAP America, Inc.

January 2012 - (Free Research)
This white paper addresses HR challenges and metrics solutions for improving operations. 
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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

10 Tech Skills That Are Heading the Way of the Dinosaur – 2012 by Global Knowledge

January 2012 - (Free Research)
What IT skills are fast becoming obsolete and useless? Find out 12 skills you can expect to shelve soon in this resource, including email, computer hardware support, COBOL and more. 
(WHITE PAPER) READ ABSTRACT |

Management Skills for Every Leader by Global Knowledge

December 2011 - (Free Research)
What skills do you need to be a good manager? How does leadership differ from management? Get answers to these fundamental questions and relate the core skills of management to each other and to the art of leadership in this white paper. Find out how to delegate, negotiate, motivate, lead and more. 
(WHITE PAPER) READ ABSTRACT |

Dealing with Specific Types of Difficult People by Global Knowledge

October 2008 - (Free Research)
One thing you can be sure of: If you don't do something about the "thing" that someone is doing that makes them difficult for you, you'll continue to get more of it. 
(WHITE PAPER) READ ABSTRACT |

Expert guide: How to design job roles and plan careers structures in the IT department by ComputerWeekly.com

November 2010 - (Free Research)
Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it. 
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15 Top Paying IT Certifications for 2012 by Global Knowledge

February 2012 - (Free Research)
When it comes to IT certifications, not all certifications are equally valued by companies. Find out the top 15 certifications most in demand for 2012 and what their corresponding salaries are on average. Discover which certifications will net you a 6-figure salary. 
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How To Leverage Workforce Scheduling To Increase Enterprise Efficiency by Infor WFM Workbrain

December 2011 - (Free Research)
In this video, discover the key to achieving this balance -- a software solution that helps you forecast and schedule your workforce using advanced optimization technology. 
(PRODUCT DEMO) READ ABSTRACT |

Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge

March 2009 - (Free Research)
In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs). 
(WHITE PAPER) READ ABSTRACT |

Communication Breakdown and Conflict within Teams by Global Knowledge Network, Inc.

May 2004 - (Free Research)
Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team. 
(WHITE PAPER) READ ABSTRACT |

Latest IT bonus figures - what are IT professionals earning ? by ComputerWeekly.com

November 2010 - (Free Research)
Bonus payments have long been a feature of the reward package for most IT professionals, but when the UKeconomy went into freefall during late 2008, many employers either reduced such payments or did away withthem altogether. 
(WHITE PAPER) READ ABSTRACT |

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
(SOFTWARE PRODUCT)

Achieve Greater ROI With These WFM Best Practices by Infor WFM Workbrain

December 2011 - (Free Research)
In this white paper, learn how Infor10 WFM (Workbrain) is delivering a wide range of business benefits to companies worldwide. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 17 January 2012: featuring the future of IT education; G-Cloud in action; networking challenges by ComputerWeekly.com

January 2012 - (Free Research)
In this week’s issue of Computer Weekly, we look at the future of computer science education now the government has scrapped the current ICT curriculum, and what this means for the IT industry. We talk to an early adopter of the government G-Cloud plan; and we examine the key challenges for network architects. Download the new issue now. 
(EZINE) READ ABSTRACT |

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com

December 2011 - (Free Research)
In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. 
(EZINE) READ ABSTRACT |

Multi-Modal Learning by SkillSoft Corporation

Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies. 
(SOFTWARE PRODUCT)

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)

Top Twelve Skills for 2012 by Global Knowledge

January 2012 - (Free Research)
What skills are the most relevant and valued by companies in 2012? In order for individuals to succeed in this unpredictable economy, it's important to cultivate these top 12 skills ranging from technical to business to social. 
(WHITE PAPER) READ ABSTRACT |

Windows 7 MCITP Certification Review: How to Prepare for and Pass the Windows 7 MCITP Certification Exams by Global Knowledge

August 2010 - (Free Research)
The goal of this white paper is to provide you, an IT Professional, with the knowledge and tools to be successful when taking a certification exam for one of the three available Windows 7 certifications: Windows 7 Configuring, the Enterprise Desktop Support Technician, or the Enterprise Desktop Administrator certification. 
(WHITE PAPER) READ ABSTRACT |

Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge

May 2009 - (Free Research)
Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise. 
(WHITE PAPER) READ ABSTRACT |

Technology Industry Survey 2012 by ComputerWeekly.com

October 2011 - (Free Research)
This exclusive research reveals what IT professionals really think about technology, their employers, and their careers 
(WHITE PAPER) READ ABSTRACT |

Start with Why: How Great Leaders Inspire Action by Citrix Online Go To Meeting

January 2012 - (Free Research)
Watch this on-demand webinar to hear Simon Sinek, leadership expert and best-selling author, explain how great leadership and real inspiration starts with Why and what changes you can make – in both your business and personal life – to achieve the same success. 
(WEBCAST) READ ABSTRACT |

Building a Best-Run Finance Organization by SAP America, Inc.

June 2008 - (Free Research)
This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations. 
(WHITE PAPER) READ ABSTRACT |

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