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BoldChat Whitepaper: Proactive Chat by LogMeIn, Inc.
February 06, 2012 - (Free Research)
If you are unfamiliar with proactive chat or already have proactive chat software and want to learn how to make the most of it, then check out this white paper to gain a strong understanding. 
(WHITE PAPER) READ ABSTRACT |

See Tickets Puts Online Service Center Stage with Riverbed by Riverbed Technology, Inc.
November 09, 2011 - (Free Research)
With 85 percent of its ticket sales made online, See Tickets needed a robust, secure, highly accessible website. The company chose the Riverbed Stingray Traffic Manager to ensure that its site was always online and fast, even during extreme peaks in traffic. Now the company’s valued customers receive optimal online service. 
(CASE STUDY) READ ABSTRACT |

Do customers trust your website? by VeriSign EMEA
October 25, 2011 - (Free Research)
Computing conducted a survey to investigate what IT decision makers looked for when assessing the security of their websites. This paper features a detailed discussion of key findings and the implications for those trying to retain a competitive edge in a challenging online market place. 
(WHITE PAPER) READ ABSTRACT |

VX-Xpress WAN Op Download by Silver Peak
February 03, 2012 - (Free Research)
Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization. 
(DOWNLOAD) READ ABSTRACT |

STA Travel’s Website Performance Flys with Riverbed by Riverbed Technology, Inc.
November 09, 2011 - (Free Research)
The company turned to the Riverbed® Stingray™ Traffic Manager for support. This cost-effective solution deployed quickly, improved the website’s performance and uptime, and provided a superior online experience for its customers. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly 24 January 2012: Has Microsoft succeeded with Trustworthy Computing? by ComputerWeekly.com
January 24, 2012 - (Free Research)
In this week’s Computer Weekly, we mark the 10th anniversary of Microsoft’s Bill Gates announcing the Trustworthy Computing initiative, and ask if it has made IT more secure. We look at what Oracle’s latest developments mean for its software users running rivals’ servers, and conclude our Buyer’s Guide to IT consumerisation. Download the issue now. 
(EZINE) READ ABSTRACT |

Riverbed Helps Meridiana fly Meet Increased Demand for Online Travel Bookings by Riverbed Technology, Inc.
November 09, 2011 - (Free Research)
Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand. 
(CASE STUDY) READ ABSTRACT |

Are your online customers struggling?  Learn how to increase satisfaction and drive revenues by Tealeaf
September 27, 2011 - (Free Research)
Knowing why a customer is dissatisfied with your company's online interaction is essential to successful online marketing. Read this white paper to learn about Customer Struggle and how you can eliminate it from your online customer interactions. 
(WHITE PAPER) READ ABSTRACT |

IPV6 Transition – Why the rush ? by ComputerWeekly.com
December 01, 2011 - (Free Research)
This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan. 
(ANALYST BRIEF) READ ABSTRACT |

Making the Cloud Work: Monitoring Requirements for IaaS, PaaS, and SaaS by Nimsoft, Inc.
January 05, 2012 - (Free Research)
Access this white paper to learn how you can monitor and manage public cloud investments including Infrastructure as a service (IaaS), Platform as a service (PaaS), and Software as a service (SaaS), to validate and optimize service quality. 
(WHITE PAPER) READ ABSTRACT |

ExaGrid Scores Again by ExaGrid Systems, Inc.
July 27, 2011 - (Free Research)
"ExaGrid has been consistently adding customers to their rolls–just take a look at their website and read through the hundreds of published success stories and case studies...I think they have found the right formula and target for their solutions and are competing very well against even the biggest players in the competitive landscape." 
(RESOURCE) READ ABSTRACT |

How to retain customer loyalty in the competitive retail market by Infor CRM
January 16, 2012 - (Free Research)
Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data. 
(WHITE PAPER) READ ABSTRACT |

CA APM and CA APM Cloud Monitor by CA Technologies.
January 23, 2012 - (Free Research)
In this videocast, learn how to achieve advanced application and infrastructure monitoring to ensure optimal business service performance – all with the fast, low-cost deployment of a Software as a Service (SaaS) solution. 
(VIDEOCAST) READ ABSTRACT |

How to successfully consolidate your Windows environment by Hewlett-Packard Company
July 16, 2010 - (Free Research)
HP's Operations Manager 9.00 for Windows allows your organization to spend more time on strategic initiatives by using consolidated infrastructure monitoring tools. Download this evaluation copy and get a hands-on example of how this software works. 
(TRIAL SOFTWARE) READ ABSTRACT |

Riverbed Helps Triboo Manage 10 Million Unique Visitors Per Month by Riverbed Technology, Inc.
November 09, 2011 - (Free Research)
This case study examines how one organization turned to Riverbed® Stingray™ Traffic Manager, enabling high website availability and scalability, and its customers enjoy an outstanding online experience. 
(CASE STUDY) READ ABSTRACT |

Create an Online Customer Feedback Loop with Your Call Center by Tealeaf
January 24, 2011 - (Free Research)
In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate your business. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)

KnowledgeStorm Advertising Overview: Build Brand Awareness among Technology Buyers by KnowledgeStorm, Inc (E-mail this company)
June 05, 2007 - (Free Research)
If you're looking to build awareness and consideration of your brand among technology buyers that rely on KnowledgeStorm, our advertising solutions will help you reach your target audience. 
(ANALYST REPORT) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM
June 2008 - (Free Research)
Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. 
(WEBCAST) READ ABSTRACT |

HP Fortify on Demand - Enterprise Software Security in the Cloud by Hewlett-Packard Limited
January 2012 - (Free Research)
HP Fortify on Demand is a SaaS testing solution that enables organizations to test the security of software quickly, accurately, affordably, and without any software to install or manage. View this paper to get a look into how this automated on-demand service works, explore use cases, and determine if this approach is right for you. 
(DATA SHEET) READ ABSTRACT |

Save Money on Mainframe Hardware and Software: Five Simple Steps to Managing MIPS by Compuware Corporation
September 2009 - (Free Research)
This paper will detail how to control and manage MIPS usage by employing a systematic, repeatable approach that uses powerful technology and a proven process and expertise. 
(WHITE PAPER) READ ABSTRACT |

Orion Network Performance Monitor: Network Monitoring and Testing by SolarWinds, Inc.
November 2007 - (Free Research)
Orion delivers comprehensive fault, bandwidth and performance management, providing visibility into real-time statistics and network availability. Unlike traditional network management solutions, Orion's auto-discovery and auto-configuration features enable the software to be operational in less than an hour. Download a free 30-day trial today. 
(DEMO)

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com
November 2010 - (Free Research)
Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 
(WHITE PAPER) READ ABSTRACT |

CW+: Mobile ticketing market analysis, strategic opportunities and forecasts by ComputerWeekly.com
March 2011 - (Free Research)
This  whitepaper focuses on mobile  ticketing.  Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile  device for later redemption” at the point of travel, the music venue, the cinema etc. 
(WHITE PAPER) READ ABSTRACT |

10 Tips for Creating Your Web Site by Global Knowledge Network, Inc.
March 2006 - (Free Research)
The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live. 
(WHITE PAPER) READ ABSTRACT |

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