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Weighing your call center hosting options by inContact

December 17, 2009 - (Free Research)
In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more. 
(PODCAST) READ ABSTRACT |

Microsoft Online Services Business Value by Microsoft

June 01, 2009 - (Free Research)
Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Cost Effective - High Impact Business Solutions with Dell & VMware vSphere by Dell, Inc.

November 25, 2009 - (Free Research)
This video discusses how virtualization has gone beyond data center consolidation to become a key strategic driver for maximizing IT cost savings while enabling organizations to deliver solutions to customers in a timely manner and within SLA requirements. 
(VIDEO) READ ABSTRACT |

Optimizing Exchange High Availability - A New Approach by Marathon Technologies

September 10, 2009 - (Free Research)
Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments. 
(WHITE PAPER) READ ABSTRACT |

MessageStats Version 6.5.1 - Exchange Server Reporting and Analysis by ScriptLogic Corporation

April 10, 2009 - (Free Research)
MessageStats simplifies management of Exchange helping IT administrators to improve performance, increase efficiencies and plan for capacity requirements. 
(TRIAL SOFTWARE) READ ABSTRACT |

Dell™ Reference Architecture Sizing and Best Practices for Microsoft® Exchange Server 2007 in a VMware® ESX Server Environment using EqualLogic PS Series Storage by Dell, Inc.

October 20, 2009 - (Free Research)
This paper describes the Dell Reference Architecture, a blueprint or a starting configuration, for Microsoft® Exchange Server 2007 in a virtualized server environment and provides guidelines for designing and sizing the storage for the same using Dell EqualLogic PS Series storage systems. 
(WHITE PAPER) READ ABSTRACT |

Citrix XenDesktop: The Best Desktop Delivery System For Today’s Demanding Business Needs by Citrix

May 11, 2009 - (Free Research)
Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop™ is the clear choice on the market that offers the performance, scalability and manageability required to meet your business needs. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Competing on Innovation by Sybase, Inc.

November 03, 2009 - (Free Research)
Read this transcript to learn how to get all the speed, flexibility and processing power of a custom-built data warehouse. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Successful Private Clouds: Proven Best Practices & Case Studies by Surgient

January 12, 2010 - (Free Research)
Learn how you can deploy an enterprise private cloud in less than 30 days with Brian Wilson, Surgient VP of Services. 
(WEBCAST) READ ABSTRACT |

Building a Data Quality Scorecard for Operational Data Governance by DataFlux Corporation

June 2008 - (Free Research)
Operational data governance is the process of evaluating data to see if data effectively satisfies the organization's business needs. This is measured with a "data quality scorecard", a management tool for monitoring organizational performance. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Integration Requirements: Eight Things to Consider by Progress Software

February 2010 - (Free Research)
Integration projects succeed due to the completeness of thought in the requirements gathering and design phases. This paper presents “Eight Things to Consider” as you evaluate your existing infrastructure, current and future needs, and prepare to evaluate potential solutions. 
(WHITE PAPER) READ ABSTRACT |

Purdue Pharma L.P. Deploys DocAve® to Protect and Manage its SharePoint Infrastructure by AvePoint, Inc.

February 2010 - (Free Research)
Purdue Pharma L.P. have an expansive, diverse, and geographically distributed network of employees, partners, and associated firms who must collaborate extensively. See how they turned to DocAve to dramatically reduce time and resources required for granular restores and improve end-user confidence and accelerated Sharepoint adoption. 
(CASE STUDY) READ ABSTRACT |

Top IT Consulting Firm Utilizes DocAve® to Manage SharePoint Infrastructure of Global Banking Organization by AvePoint, Inc.

February 2010 - (Free Research)
Read this case study to see how one of the largest IT consulting firms turned to DocAve solutions to provide their clients a robust solution for their collaborative digital workspace and SharePoint administration needs. 
(CASE STUDY) READ ABSTRACT |

Best Practices for SharePoint Backup and Recovery by AvePoint, Inc.

February 2010 - (Free Research)
Organizations large and small are rapidly adopting Microsoft SharePoint as a standard platform for their online collaboration, portal, and other mission-critical services. Learn how DocAve Backup and Recovery provides a granular, full-fidelity, item- through platform-level backup and disaster recovery solution for SharePoint. 
(WHITE PAPER) READ ABSTRACT |

Building the Efficient Enterprise with Dell, Intel, and VMware vSphere 4 by Dell, Inc.

September 2009 - (Free Research)
With the emergence of standards-based architectures, virtualization, and ubiquitous high-speed connectivity, cloud computing technology is primed to form the basis for a new, highly efficient enterprise IT infrastructure. Read this paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Get More Virtual: Protecting Microsoft Applications with Dell and VMware vSphere 4 by Dell, Inc.

October 2009 - (Free Research)
Watch this webcast to learn how to ensure application security and availability in your VMware environment. Discover how to provide quick recovery of applications and how to use automation for server application protection. 
(WEBCAST) READ ABSTRACT |

Distributed IT Infrastructures: Alternative Approaches by VM6 Software

October 2009 - (Free Research)
This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model. 
(WHITE PAPER) READ ABSTRACT |

Proactive Operations: The Dynamic Data Center by BMC Software, Inc.

January 2010 - (Free Research)
The business environment is complex and highly dynamic. It requires an IT infrastructure that is agile and can act in sync with the fast-moving business environment. This paper will examine the data center's transition from a model that is static and dedicated, to one that is dynamic and shared. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing in Perspective by BMC Software, Inc.

January 2010 - (Free Research)
Many CIOs recognize the power of cloud computing and are looking to implement the technology in their own IT realms. But with all the noise in the market about cloud computing, how do you know where to begin? Learn how to better improve service delivery to your business with cloud computing. 
(WHITE PAPER) READ ABSTRACT |

Configuring High Availability for Windows Server 2008 Environments by Marathon Technologies

September 2009 - (Free Research)
All organizations are becoming increasingly reliant upon their computer systems. The availability of those systems can be the difference between the organization succeeding and failing. This series will examine how we can configure our Windows Server 2008 environments to provide the level of availability our organizations need. 
(WHITE PAPER) READ ABSTRACT |

Manage the Downturn - Prepare for the Upturn: How to Equip Manufacturers to Succeed in an Economic Recovery by Atos Origin

January 2010 - (Free Research)
The objective of this paper is to help your business focus on the areas that will enable you to succeed in the downturn and prosper in the years ahead by helping you to reduce costs across your entire business and deliver real improvements in efficiency, growth, and sustainability. 
(WHITE PAPER) READ ABSTRACT |

Technical Whitepaper: File Classification Infrastructure by Microsoft Corporation India Pvt Ltd

May 2009 - (Free Research)
Windows Server® 2008 R2 File Classification Infrastructure (FCI), a built-in solution for file classification, enables manual processes to be automated with predefined policies based on the data's business value. Read this paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

IT Automation: Going Beyond the Obvious to Find Real Cost Savings by BMC Software, Inc.

September 2009 - (Free Research)
Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings. 
(WHITE PAPER) READ ABSTRACT |

Embarcadero DBArtisan 8.6 - Database Administration Tool: 14 Day Trial! by Embarcadero Technologies, Inc.

September 2009 - (Free Research)
IT organizations are trying to support an increasing number of databases and database platforms. Meanwhile, database vendors are adding more features and updating their technology. DBAs must meet zero downtime requirements, and strict SLAs. 
(TRIAL SOFTWARE) READ ABSTRACT |

Greening the Data Center with IBM Tivoli Software: An Integrated Approach to Managing Energy IBM Tivoli by IBM

August 2008 - (Free Research)
This white paper describes the importance of managing energy consumption in data centers and provides an overview of the problems and issues associated with "greening" today's data centers. 
(WHITE PAPER) READ ABSTRACT |

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