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Winning Strategies for Customer Responsiveness - An Article from IQ Magazine by Cisco Systems, Inc

February 28, 2008 - (Free Research)
A basic platform for successful customer responsiveness is an IP-based call center, also known as a customer contact center. 
(ARTICLE) READ ABSTRACT | GO TO ARTICLE

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software

March 2008 - (Free Research)
Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Chapter 4 – Disaster Recovery and Virtualization by NetApp

April 2008 - (Free Research)
Storage replication is a popular method for synchronizing production and disaster recovery (DR) sites in virtual server environments. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research)
This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research)
This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

6 Steps To ERP Implementation Success by IFS

February 2008 - (Free Research)
Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Data Deduplication Handbook by Overland Storage.

February 2008 - (Free Research)
The birth of data deduplication has completely changed the way we manage and protect our data. But will it work in your infrastructure? This handbook will help you decide by offering advice on data deduplication technologies and product offerings. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

E-Guide: Storage Choices for Virtual Machine Disaster Recovery by Hewlett-Packard Company

September 2008 - (Free Research)
When evaluating storage solutions for Disaster Recovery in a virtual environment, there are several aspects you should consider. In this E-Guide discover several concerns to be aware of when planning for disaster recovery in a virtual server environment. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ExtraView 5-Free Program-Issue Tracking, Workflow, and Process Platform by Extraview Corporation.

March 2008 - (Free Research)
Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to... 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Storage Consolidation 101 by Dell, Inc

July 2008 - (Free Research)
This E-Guide, features expert articles and tips from SearchStorage.com outlines the major aspects of initiating a consolidation project. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision by Sage (UK) Limited

August 2008 - (Free Research)
This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation (E-mail this company)

September 2007 - (Free Research)
Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to five users free of charge, with no time limit. 
(DEMO) READ ABSTRACT | GO TO DEMO

IP Phone Applications Provide a Recipe for Success - An Article from IQ Magazine by Cisco Systems, Inc

November 2008 - (Free Research)
Read this paper to learn how, a Subway sandwich franchisee used network applications on IP phones to increase efficiency and motivate employees. Discover how a new card management and staffing outcall applications alone saved about $500,000 the first year. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Rethink conferencing solutions - Dell and Microsoft Unified Communications Simplify IT - Here's how by Dell, Inc

February 2008 - (Free Research)
Attend this free webinar and see how you can integrate voice and video conferencing into your existing email infrastructure with Microsoft Unified Communications solutions from Dell. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

IFS for Food & Beverage - Integrated ERP for Perishable Goods Manufacturers by IFS

Our Food and Beverage software solution provides you with the capability to structure monitor and refine your business practices to meet the demands of the industry. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends by KnowledgeStorm Webinars (E-mail this company)

August 2006 - (Free Research)
Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Invite your entire team to view this free Webcast and learn about business-to-business email and search engine marketing strategies. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Machines That Speak by AT&T Corp

September 2008 - (Free Research)
This article explains how M2M wireless networks supply data about virtually anything -- temperature, moisture levels, pressure, vibration -- in fractions of a second, and enable businesses to track moving and stationary assets and inventory. 
(WHITE PAPER) GO TO WHITE PAPER

Reinventing the Telephone by AT&T Corp

September 2008 - (Free Research)
According to this article, VoIP will probably join the elite roster of true breakthroughs, along with personal computers, electronic mail and, more recently, wireless communication. 
(WHITE PAPER) GO TO WHITE PAPER

Maximum Mobility by AT&T Corp

September 2008 - (Free Research)
This article from Time Inc. Content Solutions discusses the new breed of mobile technologies and services and explains how to pick the right devices and software. 
(WHITE PAPER) GO TO WHITE PAPER

When Content Is King by AT&T Corp

October 2008 - (Free Research)
This article explains how and why some businesses are turning to vendors for Content Delivery Networks (CDNs). 
(WHITE PAPER) GO TO WHITE PAPER

Storage Switzerland Article: Solving the Data Protection Puzzle by SyncSort

August 2008 - (Free Research)
Syncsort Backup Express is a unique software solution for enterprise disaster recovery and business continuity, it solves all of the data protection requirements outlined below within a complete, integrated solution. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Videoconferencing: Increasing Productivity, While Reducing Costs by Polycom, Inc.

September 2008 - (Free Research)
This expert E-Guide is a series of published Networking Media articles containing the factors driving videoconferencing and 10 ways to determine if videoconferencing can help your company reduce costs, while increasing productivity. 
(E-LEARNING TUTORIAL) READ ABSTRACT | GO TO E-LEARNING TUTORIAL

InfiniBand Software and Protocols Enable Seamless Off-the-shelf Applications Deployment by Mellanox Technologies

March 2008 - (Free Research)
The focus of this article is to discuss what application developers need to know to enable their IP, SCSI, iSCSI, sockets or file system based applications to operate over InfiniBand. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

SearchServerVirtualization.com E-Guide: Tips on High Availability in Virtual Environments - Automating VM Availability, Achieving Fault Tolerance by Marathon Technologies

August 2008 - (Free Research)
This E-Guide includes a variety of tips and articles on how to leverage virtualization for high availability. Learn how to design a HA strategy and how to avoid potential roadblocks. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

New eGuide: The Fundamentals of Data Deduplication by NetApp

May 2008 - (Free Research)
Data deduplication is a fairly new technology that has emerged to combat the problem of repetitious data. Download this eGuide, featuring articles from Storage magazine to learn how data deduplication works and how its products differ. 
(E-LEARNING TUTORIAL) READ ABSTRACT | GO TO E-LEARNING TUTORIAL

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