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3-2-1 Contact the Call Center by SearchCRM
January 31, 2013 - (Free Research)
Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat.
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Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
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Computer Weekly – 26 March 2013: How to be a winner with business analytics by ComputerWeekly.com
March 26, 2013 - (Free Research)
In this week's Computer Weekly, we look at IBM's work with England's rugby team and Premier League football on how business analytics can improve the chances of winning at sport. We find out the issues to consider when negotiating cloud contracts. And we examine how software-defined networking will automate network management. Read the issue now.
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Lotus Mobile Solutions Webcast Series by IBM
August 16, 2010 - (Free Research)
Check out this series of webcasts for a brief overview of the Lotus software solutions available for a variety of industry-leading mobile devices.
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Using Predictive Coding to Your E-Discovery Advantage by SearchCIO.com
May 23, 2013 - (Free Research)
E-discovery techniques such as predictive coding are increasingly popular, and organizations are starting to realize the benefits of these tools beyond just the legal realm. In this SearchCompliance handbook, learn how predictive coding and other e-discovery practices are proving beneficial to overall business processes.
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Up your game with a Predictive Analytics Program by IBM
May 21, 2013 - (Free Research)
Many companies are beginning to adopt predictive analytics practices. Why? Because the ability to predict market change can provide a serious competitive advantage. This expert E-Guide looks at the critical aspects BI and analytics professionals often overlook when it comes to predictive analytics.
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Predictive Analytics in Action: Real-World Examples and Advice by SAS Institute Inc.
April 29, 2013 - (Free Research)
This expert handbook offers practical advice that will help you successfully plan and manage a predictive analytics program. Inside, discover how you can avoid common pitfalls and challenges and gain the knowledge you need to realize the promise of predictive analytics.
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Worst Practices in Predictive Analytics by Information Builders
August 01, 2012 - (Free Research)
According to IDC, predictive analytics has the potential to generate an average ROI of 145% -- but most companies today have implemented it incorrectly, thus preventing them from seeing any benefit. This paper explores the 5 common worst predictive analytics practices and provides you with 6 key steps to ensure a successful implementation.
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Data Quality Management: The Key to Successful Predictive Analytics by Information Builders
August 01, 2012 - (Free Research)
As more and more companies begin to leverage predictive analytics to improve their business intelligence strategies, it's becoming evident that effective predictive models begin with data quality management. Read on to learn more about the impact data quality has on predictive analytics and how to easily improve your data quality.
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Predictive Analytics for Sales and Marketing by Information Builders
September 21, 2012 - (Free Research)
Today's businesses rely on their sales and marketing (S&M) departments to drive business growth through effective customer relationship management (CRM) strategies – but most S&M pros lack the insights needed to optimize their strategies. Read on to find out how predictive analytics can improve your CRM strategies.
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Drive Your Business With Predictive Analytics by SAS Institute Inc.
June 29, 2012 - (Free Research)
This paper outlines what predictive analytics is and how it can benefit your organization. Read this invaluable resource now to learn about predictive modeling techniques, predictive analytics applications in marketing, the effect it can have on customer relationship management (CRM), customer loyalty and retention, and so much more.
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Tip Guide: Predictive analytics and ‘big data’: The good, the bad and the ugly by Sybase, an SAP company
March 01, 2012 - (Free Research)
Read this expert tip guide and learn from Ventana's David Menninger why such a glaring chasm exists between the priority and actual usage of predictive analytics. Menninger offers up advice on managing a predictive analytics program and explains how to overcome the hurdles and pitfalls that may stand in your path.
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Tip Guide: ‘Big data’ finds ally in predictive analytics, but combo requires care by Sybase, an SAP company
March 01, 2012 - (Free Research)
This brief expert tip guide from SearchBusinessAnalytics.com offers up some best practices for properly delving into predictive analytics. You also will gain insight into the collaborative process you should adhere to when implementing new predictive analytics software.
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Predictive Analytics in Action: Real-World Examples and Advice by SAS Institute Inc.
December 31, 2012 - (Free Research)
If your organization is looking to deploy advanced predictive analytics, you will need to make sure you have the right level of skills to avoid pitfalls and keep costs down. This expert e-book details everything you need to know about embarking on a predictive analytics endeavor.
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E-Book: Predictive Analytics: The Next Big Thing in BI? by IBM
December 03, 2010 - (Free Research)
In this e-book, learn about predictive analytics technology and why it’s getting increased attention from prospective users. Read about real-world predictive analytics projects and get expert advice on organizing a predictive analytics program and on developing and utilizing predictive models in business operations and more.
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Enhancing Decision-Making, Cost-Efficiency, and Profitability With Predictive Analytics by Information Builders
August 01, 2012 - (Free Research)
Business and IT leaders are under pressure to make more intelligent decision and more accurate estimates – making effective predictive analytics a top priority in today's business world. Read this paper to learn about a next-generation unified decision-support environment that can simplify the analysis of past, present, and future data.
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Transform Your Future with Predictive Insight by SAP AG
May 21, 2013 - (Free Research)
High performance companies use predictive insight to identify untapped opportunities and uncover hidden risks buried in data. Creating predictive insight that's available to everyone in the organization can empower companies to make the best decisions for their business.
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