Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Federated data protection with HP's StoreOnce and Catalyst by Hewlett-Packard Company February 27, 2013 - (Free Research) In this webcast, customer requirements of data storage are outlined and assessed. The application of HP's storage convergence portfolio is all about helping customers achieve very basic business requirements from their storage regardless of the implementation of a physical device or a virtual storage appliance.  (WEBCAST) READ ABSTRACT |

Oracle + Sun Product Strategy Webcast Series - SPARC Enterprise Servers by Oracle Corporation April 04, 2011 - (Free Research) Oracle invites you to view our Oracle + Sun Product Strategy Webcast series. You'll get the chance to learn more about the combination of Sun and Oracle—and what it means for you. This webcast will provide you with an overview of the Oracle SPARC Enterprise Server product line.  (WEBCAST) READ ABSTRACT |

Oracle + Sun Product Strategy Webcast Series - Sun Blade Systems by Oracle Corporation March 11, 2011 - (Free Research) These informative, on-demand sessions offer strategies for Sun's major product lines related to the combination, explain how Oracle will deliver more innovation to our customers, and outline our approach to protecting customers' investments. This webcast will provide you with an overview of the Oracle Sun Blade Server product line.  (WEBCAST) READ ABSTRACT |

Oracle + Sun Product Strategy Webcast Series - Sun X86 Systems by Oracle Corporation March 11, 2011 - (Free Research) These informative, on-demand sessions offer strategies for Sun's major product lines related to the combination, explain how Oracle will deliver more innovation to our customers, and outline our approach to protecting customers' investments. This webcast will provide you with an overview of the Oracle Sun X86 product line.  (WEBCAST) READ ABSTRACT |

Introduction to Microsoft Dynamics CRM Online by Microsoft September 09, 2009 - (Free Research) This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.  (WEBCAST) READ ABSTRACT |

Oracle Customer Experience: The Financial Services Experience by Oracle Corporation UK Ltd December 13, 2012 - (Free Research) A great customer experience can make all the difference for businesses looking to stay competitive and draw and retain consumers. Watch this webcast for a customer case about choosing a credit card with the Ashcroft Financial Group.  (WEBCAST)

Tips from the Trade - Competing on Web Analytics by SAS Institute Inc. May 05, 2010 - (Free Research) How can your company take away more than just sales numbers from online customers? That was one of the topics of a webcast that brought thought leaders together to discuss challenges and best practices in the industry. Continue reading to explore the insights and highlights from that webcast and learn more about how to compete on web analytics.  (WHITE PAPER) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.  (WEBCAST) READ ABSTRACT |

Marketing and Demand Creation in B2B Marketplace: The Prospect's View by KnowledgeStorm Webinars (E-mail this company) May 2006 - (Free Research) Do you ever wonder how potential buyers view the strategic approaches and tactics you commonly use to entice them? In this Webcast, KnowledgeStorm and SiriusDecisions present the results of a new research study that examine the efficacy of demand creation.  (WEBCAST) READ ABSTRACT |

Establish a Strategic Advantage in Managing Change by IBM August 2010 - (Free Research) Join Sue Green, Market Manager for IBM Rational Systems at this webcast as she shows you a structured approach to seizing opportunity and managing change amid the fast pace world and complexity of smarter product development.  (WEBCAST)

Video: Everest uses Enterprise Cloud Services for Microsoft Dynamics CRM by Hewlett-Packard Company April 2013 - (Free Research) In this on-demand webcast, Mark Duffey, President and CEO of the first nationwide funeral planning and concierge service company, Everest, discusses his move to CRM in the cloud.By easily migrating to software-as-a-service (SaaS), Everest was able to provide more immediate information to their clients and save 60% in costs.  (WEBCAST) READ ABSTRACT |

Webcast Enterprise Social Platforms-Meet Dyanamic Case Management by OpenText December 2012 - (Free Research) While many people use social media for personal reasons, some businesses overlook the benefits of social to their organization. View this informative webcast to learn more about conceptualizing how social helps a business and allows them to reach business goals.  (WEBCAST) READ ABSTRACT |

Video: Everest uses Enterprise Cloud Services for Microsoft Dynamics CRM by Hewlett-Packard Limited February 2013 - (Free Research) In this on-demand webcast, Mark Duffey, President and CEO of the first nationwide funeral planning and concierge service company, Everest, discusses his move to CRM in the cloud.By easily migrating to software-as-a-service (SaaS), Everest was able to provide more immediate information to their clients and save 60% in costs.  (WEBCAST) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. March 2009 - (Free Research) This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.  (WEBCAST) READ ABSTRACT |

Keeping Pace with Your Customer’s Needs Automating Activation and IP Address Management with Cisco Solutions by Cisco Systems, Inc. July 2011 - (Free Research) This webcast looks at the issue of simplifying IP management and service automation, creating a scalable, reliable solution for meeting your customer needs. Learn how you can reduce delivery time and increase revenue.  (VIDEO) READ ABSTRACT |

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft August 2010 - (Free Research) Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge.  (VIDEO) READ ABSTRACT |

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management by KANA (E-mail this company) June 2012 - (Free Research) Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.  (WEBCAST) READ ABSTRACT |

6 Key Metrics for Measuring Lean Success by Infor September 2008 - (Free Research) This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives.  (WEBCAST) READ ABSTRACT |

How to Beat the Cost of Compliance by Optimizing your Data Across its Lifecycle with IBM System z® by IBM March 2011 - (Free Research) In this webcast you’ll learn how to lower costs through optimizing your organization’s data, thereby improving the efficiency of your business processes and applications. With intelligent archiving and thorough backup-and-restore strategies, you can further reduce costs and risks to your business.  (WEBCAST) READ ABSTRACT |

Grow Your Business with Microsoft Dynamics CRM by Microsoft September 2009 - (Free Research) View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.  (WEBCAST) READ ABSTRACT |

Increasing Customer Loyalty: Connected Intelligence & Loyalty by Hewlett-Packard Limited June 2012 - (Free Research) Sixty-five percent of revenue at a typical company stems from existing customers. Ensuring your customers are loyal can increase profits anywhere between 25 and 80%. Retaining and enhancing existing customers is the top priority for today's CEOs. Watch this webcast and learn how to craft a strong CRM strategy through social networking.  (WEBCAST) READ ABSTRACT |

Why Deliver Customer Service through the Cloud? by Oracle Corporation UK Ltd December 2012 - (Free Research) Watch this webcast to learn the advantage of cloud-based customer service delivery, including rapid implementation, an instant return-on-investment, flexibility and easy upgrades, capabilities to handle a mobile workforce, optimal security, and the ability to focus your resources on high-value tasks.  (WEBCAST)

The Business Value of CX: Customer Service in the Cloud by Oracle Corporation UK Ltd December 2012 - (Free Research) This webcast explains that you don't have to move everything to the cloud, and that – in some cases – it's actually preferable to keep some things on premise. Learn how you can develop a hybrid approach and find an adaptable provider able to pull data from legacy systems to the cloud and vice versa.  (WEBCAST)

Customer Experience Online Forum: Join the Revolution by Oracle Corporation UK Ltd December 2012 - (Free Research) Today, the customer experience you provide is more important than ever. Watch this webcast to hear from Bruce Temkin, a leading expert in customer experience, Anthony Lye, SVP of Oracle CRM, and other thought leaders as they discuss the ROI of the customer experience and learn strategies your peers are using to win over customers.  (WEBCAST)

Navigating the Next Five Years of Customer Service by Oracle Corporation UK Ltd June 2012 - (Free Research) Watch this webcast to learn why customer experience management is critical to a company's success, and customer service is the cornerstone of that strategy.  (WEBCAST)

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