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Increase Profits and Customer Satisfaction in the Communications Industry by Infor CRM December 05, 2008 - (Free Research) Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.  (WHITE PAPER) READ ABSTRACT |

Get the Facts on Information Availability: How to Solve Downtime Challenges to Manufacturing and Supply Chain Operations by Vision Solutions January 2007 - (Free Research) This white paper explores how the power of an information availability solution can unlock the latent potential of your IT environment and deliver new value for your organization.  (WHITE PAPER) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.  (WHITE PAPER) READ ABSTRACT |

Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit by Microsoft September 2009 - (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.  (WEBCAST) READ ABSTRACT |

Video White Paper: Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation June 2009 - (Free Research) The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.  (VIDEO) READ ABSTRACT |

The Path toward Pervasive Business Intelligence at Ferrari North America by Tableau Software December 2008 - (Free Research) Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes.  (WHITE PAPER) READ ABSTRACT |

2009 ERP Report: Hospitality and Entertainment by Panorama Consulting Group November 2009 - (Free Research) This part of Panorama’s ERP Report outlines the use of ERP software at companies in the hospitality and entertainment industry, including a comparison of ERP results to other industries. This study includes ERP implementation results surrounding average budget, duration, actual costs, and implementation variables.  (ANALYST REPORT) READ ABSTRACT |

Dell Virtualization: Simplifying the Path to Profit by Dell, Inc. and Intel June 2009 - (Free Research) This webinar will explain Dell's virtualization approach and discuss Dell's virtualization optimized technologies; explaining the methodologies and approaches taken to help you work with customers to bundle more solutions and services when selling virtualization solutions.  (WEBCAST) READ ABSTRACT |

The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return.  (WHITE PAPER) READ ABSTRACT |

The Alarming Shift in Cybercrime: How Organized Attacks Now Target Your Wallet by Blue Coat July 2008 - (Free Research) This paper will examine the shift in the nature of cybercrimes, how the thieves target their victims, and what can be done to prevent them.  (WHITE PAPER) READ ABSTRACT |

Creating and managing value-driven product portfolios by IBM June 2009 - (Free Research) The product portfolio decisions you make today will determine whether your company is relevant tomorrow. To increase the chances of marketing a successful product, organizations must deliver products and services to the consumers they value the most, and they must provide those deliverables when their consumers want them. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Advanced Consulting Enterprises - Mapping Database Solutions to Your Needs by Oracle Corporation January 2009 - (Free Research) Guardianship Program is involved in all decisions like paying bills, medical treatments, rent for each person in its system and to manage this they implemented an Oracle Database and Oracle Developer Tool.  (CASE STUDY) READ ABSTRACT |

Achieving North American Electric Reliability Corporation (NERC) Cyber Security Standards by Lumension March 2009 - (Free Research) Learn about NERC compliance challenges and how to ensure audit-readiness by delivering end-to-end vulnerability management, endpoint protection and data protection solutions.  (WHITE PAPER) READ ABSTRACT |

Who Are My Best Customers? by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.  (WHITE PAPER) READ ABSTRACT |

Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft by Nimsoft, Inc. November 2009 - (Free Research) Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.  (CASE STUDY) READ ABSTRACT |

Northern Solution Series: Profiting From Real-World Storage Management by Northern Parklife August 2009 - (Free Research) The Northern Storage Suite is a management solution by Northern Parklife Inc. that will help reclaim, reduce and maximize your current infrastructure. This article provides four real-world examples dealing with reclaiming capacity, reducing data growth, maximizing storage resources, and involving users while minimizing administration.  (WHITE PAPER) READ ABSTRACT |

Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation January 2009 - (Free Research) With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.  (WHITE PAPER) READ ABSTRACT |

Choosing a Standard for BI and Reporting: Simplify the IT Environment Reduce Your TCO Increase Your ROI by IBM January 2009 - (Free Research) The reasons driving standardization in BI and reporting are core to every company—cutting costs, boosting revenue, and increasing profits. IBM Cognos 8 BI lets business users move among capabilities in a guided way, get the answers they seek, and collaborate while giving IT complete control over the BI environment.  (WHITE PAPER)

Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns by Five9 September 2009 - (Free Research) Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.  (CASE STUDY) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company) March 2006 - (Free Research) BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.  (WHITE PAPER) READ ABSTRACT |

Measuring and Improving Customer Satisfaction in the Insurance Industry by MarketTools, Inc. November 2009 - (Free Research) Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line.  (ANALYST BRIEF) READ ABSTRACT |

Why Traditional Anti-Malware Solutions Are No Longer Enough by AVG Technologies USA, Inc. November 2009 - (Free Research) Security used to be a straightforward matter. Email was the primary attack vector. Simply installing an anti-virus product and using caution with attachments was enough. Today's threats are rapidly evolving, stealthy, and targeted. Read this paper to find out where your current security solutions may be lacking and how to close that gap.  (WHITE PAPER) READ ABSTRACT |

The Changing Nature of Cybercrime: Attackers, Counter Measures and New Models for Defense-In-Depth by ESET October 2009 - (Free Research) The threat environment has changed drastically in recent years. Threats are more complicated and attackers are part of organized groups seeking profit rather than fame. In this webcast, Charles Kolodgy of IDC highlights how attackers have been successful, countermeasures in risk reduction, and a new model for defense-in-depth.  (WEBCAST) READ ABSTRACT |

Finding a Route to Recovery: Four Strategies by Cisco Systems, Inc. October 2009 - (Free Research) Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.  (WHITE PAPER) READ ABSTRACT |

Protection in Numbers with the WebPulse Community Watch Cloud Service by Blue Coat May 2009 - (Free Research) Web malware has changed the playing field making traditional URL filtering and anti-virus solutions with daily updates less effective. Learn why and what you should change in this valuable webinar.  (WEBCAST) READ ABSTRACT |

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