Syberworks Learning Management System Product Suite by SyberWorks, Inc.. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance more... >> Discover more offerings from SyberWorks, Inc..
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Measuring the True Business Benefits of Web Collaboration by Cisco Systems, Inc September 2008 - (Free Research) This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The New Competitive Advantage: Web Collaboration Reaches the Tipping Point by Cisco Systems, Inc September 2008 - (Free Research) Read this paper to learn why it is crucial for CIOs take control of their collaboration deployments now and weave collaboration solutions deeply into the fabric of their business processes and enterprise software strategies.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Leveraging Real-Time Web Collaboration to Improve Your Sales Process by Cisco Systems, Inc September 2008 - (Free Research) Top sales organizations have embraced real-time Web collaboration solutions and use them every day to improve their interactions with customers, partners, and within their internal sales teams. Learn how it can improve performance in your organization.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Living Large: Small Companies Yield Big Results with Web Collaboration by Cisco Systems, Inc September 2008 - (Free Research) Virtual collaboration and online meeting technologies are advancing SMBs’ reach without huge investments. Learn how this allows them to save costs and land more sales, while better educating consumers and business partners in this paper.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Kicking the NetMeeting Habit by Cisco Systems, Inc September 2008 - (Free Research) This white paper presents a simple two-step process to kicking the NetMeeting habit. Detailed in this document are three companies that range in size but which each unleashed web conferencing by moving away from NetMeeting.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Power of Remote Support in Battling Today's Top Customer Support Issues by Citrix Online-GotoAssist May 2008 - (Free Research) This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Increase First Contact Resolution: The Key to Superior Support by Citrix Online-GotoAssist July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

How to Calculate the ROI of Remote Support by Citrix Online-GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Strategies to Run a Lean Supply Chain: How Principles of Lean Manufacturing Transfer Benefits to Operations by Epicor Software Corporation. February 2008 - (Free Research) This paper by Ventana Research, a leading Performance Management research firm, examines how businesses are using management concepts such as “lean” manufacturing to make their supply chains more efficient.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The 5 Things You Need to Know about Better Collaboration with Business by Embarcadero Technologies, Inc. August 2008 - (Free Research) Improving interaction with our business clients ensures that what our teams produce moves our business forward. This paper discusses five things you can do right now to improve collaboration with business users.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Defining Telepresence: How Can It Help Your Organization? by Polycom, Inc. July 2008 - (Free Research) This paper examines Telepresence, a revolutionary visual communications technology, and shows how it meets the complex needs of today's organizations for reducing costs, improving productivity, and realizing their environmental responsibilities.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Delivering Secure Messaging Services for Enterprise Process and Collaboration by CertifiedMail.com. October 2008 - (Free Research) This paper describes how intelligent and reliable messaging services can make opportunities for business through asynchronous communications between both individuals and business processes.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Scalable Infrastructure for Distributed Video by Polycom, Inc. September 2008 - (Free Research) This paper explores several key components that enable creation of a scalable, distributed video architecture supporting the evolving requirements of the video-enabled enterprise.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

File Shares to SharePoint: 8 Keys to a Successful Migration by Quest Software, Inc August 2008 - (Free Research) With high functionality and low administration costs, SharePoint is the perfect host for your company's collaboration data. This white paper discusses what you need to consider when migrating data from file shares to SharePoint. Read it today.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: RADVISION: The Core of Video Enabled Unified Communications by RADVISION August 2008 - (Free Research) This white paper talks about video conferencing in today’s communication environment, and gives an overview of RADVISION’s solutions that will help to improve your company’s productivity and save money.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Seven MegaTrends of Professional Services: The Forces That Are Transforming Professional Services Industries and How to Respond by Epicor Software Corporation. May 2008 - (Free Research) In this paper we will study the seven MegaTrends of professional services that will provide us with a sound foundation for responding strategically, and taking advantage of these fundamental changes.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Implementing a Telecommuting Program by Avaya, Inc June 2008 - (Free Research) This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Aligning Strategy with Execution - the Secret to Success by Metastorm January 2008 - (Free Research) This white paper explores a platform that aligns business strategy, analysis and execution, ensuring that the requirements of both business and IT stakeholders are met in day to day operations.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Role of ERP in Globalization: A low-cost Approach to Reaching New Markets by Epicor Software Corporation. March 2008 - (Free Research) Globalization is driven by the desire to exploit new markets and lower manufacturing costs, but it comes with many challenges. Learn how a standardized ERP implementation will help you streamline and automate business processes during globalization.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Successful Social Networking and User Generated Content Applications: What You Need to Know by Akamai Technologies. March 2008 - (Free Research) This white paper provides an overview of the dramatic shift in communication brought about by social networking and discusses how some companies are already capitalizing on this revolution.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Seven Secrets to 24x7 Exchange Availability by Marathon Technologies September 2008 - (Free Research) Read this paper to learn the seven secrets to 24x7, disaster-tolerant Exchange and get step-by-step tips on how to implement an Exchange environment with zero lost data and continuous application availability.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

An Innovative Approach to Managing Software Requirements by MKS Inc August 2008 - (Free Research) This paper provides a thorough and detailed examination of a comprehensive requirements management solution. It summarizes the high level benefits of an effective requirements management approach and Application Lifecycle Management (ALM).  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Collaborating across Boundaries - Real-Time Geographically Distributed Development with MKS Federated Server™ Architecture by MKS Inc September 2008 - (Free Research) This whitepaper examines the key issues associated with geographically distributed software development and presents a new and innovative solution: the MKS Federated Server Architecture, or FSA for short.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Web 2.0 Applications: Measurement Challenges and How to Address Them by Keynote Systems February 2008 - (Free Research) The Internet and the Web continue to evolve, delivering new customer experiences and increased application utility. The label - Web 2.0 - signifies the newest and best examples of this evolutionary process.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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