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Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 30, 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

Quality of Service (QoS) in High-Priority Applications by Transition Networks, Inc.

September 2008 - (Free Research)
This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources. 
(WHITE PAPER) READ ABSTRACT |

Web Security – Virtual Appliance by Cisco Systems, Inc.

April 2014 - (Free Research)
Watch this webcast to see how you can best protect your assets accessible by the Web with a strong protection solution that ensures security wherever your data goes. 
(WEBCAST) READ ABSTRACT |

A Security Overview of Adobe Creative Cloud by CDW Corporation

February 2014 - (Free Research)
Product, website and application design teams can now use Adobe Creative Cloud services to reduce licensing costs and access secure versions of Adobe's applications on a subscription basis in the cloud. This resource outlines Adobe's strict security measures around Creative Cloud as well and touches on the storage options and collaboration tools. 
(WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Secure Web Gateways by Cisco Systems, Inc.

April 2014 - (Free Research)
This informative resource examines that top SWG solutions on the market and compares their features, benefits, and drawbacks so that you can determine which one is the best fit for your organization. 
(WHITE PAPER) READ ABSTRACT |

Information Security: Insider edition by TechTarget

April 2014 - (Free Research)
Keeping your organization's Web presence safe is a difficult task, especially with recent threats against Web applications. Simply take this 2 min survey and learn how you can help application developers acquire the necessary security tools and training to keep your Web presence protected! 
(RESOURCE) READ ABSTRACT |

2013 MarketScope Report for Web Access Management by IBM

November 2013 - (Free Research)
This Gartner MarketScope report compares the top Web access management (WAM) vendors on the market today to help you decide which product will best fit your business needs. 
(ANALYST REPORT) READ ABSTRACT |

Discovering Vulnerable Web Applications by Qualys

August 2012 - (Free Research)
This paper describes how large enterprises can effectively discover, catalog and scan web applications to control vulnerabilities as part of their organization's overall vulnerability management program. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Selecting a Web Application Scanning (WAS) Solution by Qualys

May 2013 - (Free Research)
This informative guide explores best practices for choosing a Web application scanning solution. 
(WHITE PAPER) READ ABSTRACT |

A Focus on Front-End Acceleration to Speed Web Performance by Limelight Networks, Inc.

April 2014 - (Free Research)
The following white paper explores what companies need to do to ensure the performance of web and mobile applications. Uncover how front end acceleration can help achieve the desired speed, which technologies make this goal a reality, and how to apply the front end acceleration to 3 key areas. 
(WHITE PAPER) READ ABSTRACT |

Using Free Web Application Security Scanning Tools to Secure Web Apps by Imperva

April 2014 - (Free Research)
Expert Michael Cobb sheds light on the true benefits of a zero-cost, open source Web application security scanning tool. 
(EGUIDE) READ ABSTRACT |

Software Security for Web Developers: Providing a Helping Hand by Imperva

April 2014 - (Free Research)
This expert e-guide from SearchSecurity.com sheds light on how fostering harmony between security and software development teams can ensure application protection early on. 
(EGUIDE) READ ABSTRACT |

Case Study: How John Lewis Conquered the Web by ComputerWeekly.com

March 2014 - (Free Research)
Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business. 
(BOOK) READ ABSTRACT |

Five Stages of a Web Malware Attack by Sophos, Inc.

November 2013 - (Free Research)
Access this resource to explore the 5 stages of web malware attacks, along with a checklist of what your web security solution needs in order to provide reliable, layered protection to prevent data theft. 
(WHITE PAPER) READ ABSTRACT |

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