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Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

Virtualizing Business-Critical Applications on vSphere by VMware, Inc.

October 2012 - (Free Research)
This in-depth whitepaper explains the benefits of virtualization for business-critical applications in your VMware environment as well as addresses the potential hurdles in the process. Uncover details about virtualizing Exchange, Oracle, SQL, SAP and more. 
(WHITE PAPER) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

Quality of Service (QoS) in High-Priority Applications by Transition Networks, Inc.

September 2008 - (Free Research)
This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources. 
(WHITE PAPER) READ ABSTRACT |

Delivering Multichannel Web Experiences with IBM Solutions by IBM

December 2013 - (Free Research)
Consult this white paper to uncover what you need to know about multichannel content management. Discover how to successfully deliver you content to mobile devices, engage customers, and more. 
(WHITE PAPER) READ ABSTRACT |

Want to increase your website performance? by Limelight Networks, Inc.

November 2013 - (Free Research)
The following white paper addresses the issues with website performance and how you can ensure that you deliver only the fastest content to your consumers. 
(WHITE PAPER) READ ABSTRACT |

The Business Value of IBM's Exceptional Digital Experience Solutions by IBM

December 2013 - (Free Research)
Access the following white paper to uncover what companies gain when they switch over from a home-grown version of web content management, to an all-inclusive solution. 
(WHITE PAPER) READ ABSTRACT |

Exceptional Digital Experiences - Compelling, Empowering and Relevant by IBM

December 2013 - (Free Research)
What can you do to deliver a web experience that your customers want? Discover what makes engaging content and what makes other content less strong, and even undesirable. 
(WHITE PAPER) READ ABSTRACT |

How to Deliver a Better User Experience with Predictive Performance by Limelight Networks, Inc.

November 2013 - (Free Research)
The following white paper details how to measure your website performance in its entirety in order to make accurate decisions on how to increase the user experience. 
(WHITE PAPER) READ ABSTRACT |

Marketing strategies to improve customer understanding by SearchCRM

June 2012 - (Free Research)
In our customer-centric market, the voice of the consumer is having a major effect on day-to-day business decisions. This expert e-guide reveals tips and advice to help readers utilize marketing strategies to best improve the customer experience and understanding. 
(EGUIDE) READ ABSTRACT |

Jason Hofmann on Measuring Web Performance by Limelight Networks, Inc.

May 2014 - (Free Research)
This brief resource explores top strategies for optimizing your website performance and outlines how testing your real end-user experience can help you solve these problems. 
(WEBCAST) READ ABSTRACT |

Top 5 Tips on Achieving Affordable Web Performance and Scalability by Limelight Networks, Inc.

January 2014 - (Free Research)
The challenge of achieving affordable web performance and scalability is a top priority for many businesses. This guide explores 5 tips for attaining top, affordable web performance for your system. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange, Issue 7 by SearchCRM

November 2012 - (Free Research)
This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more. 
(EZINE) READ ABSTRACT |

Expanding Active Decision-Making: The Power Of Integrating Business Rules And Events by Red Hat

December 2012 - (Free Research)
This resource describes how business rules management systems (BRMS) can help you incorporate real-time awareness into your applications and implement high levels of automation, while also simplifying application development, shortening development cycles, and more. 
(WHITE PAPER) READ ABSTRACT |

NS Security with CSO Online by Citrix

August 2014 - (Free Research)
This webcast looks at threats to web applications and properties and gives tips on how organizations can secure web application properties. 
(WEBCAST) READ ABSTRACT |

Why Wait? 7 Principles to Improve Availability, Site Speed and User Experience by Limelight Networks, Inc.

May 2014 - (Free Research)
Boosting application and Web performance is a top priority for all IT professionals, and in order to do that you must focus on your network performance and infrastructure. This guide highlights how to improve availability, site speed and user experience in 7 steps. 
(WHITE PAPER) READ ABSTRACT |

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