Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 

More IT pros are looking to introduce a cloud infrastructure to their organization. However, as the definition and its potential benefits have morphed over time, knowing exactly what this technology offers is not always easy. This white paper highlights cloud computing to help you better evaluate this technology. Learn more here. 

The movement from tape-based to disk-based backup is well underway. Now that it is economically feasible to replace a broken tape-based system with disk-based backup, choices exist among a number of vendors with varying approaches to disk-based backup as well as data deduplication. 

Before you move services to the cloud, you must understand how the change in risk will affect your existing security strategy. View this expert resource now to gain best practices for cloud risk management and explore the importance of revisiting risk assumptions, pros and cons of aggregation, tips for pen testing cloud environments, and more. 

This white paper provides an in-depth comparison of two of the top private cloud solutions available in the market using industry standard concepts and examining both licensing models. Review the pros and cons of each and discover which one outperforms the other. 

In this SearchStorage.com podcast transcript, Marc Staimer discusses the ins and outs of storage virtualization technology. Find out the pros and cons of storage virtualization, when to rule out storage virtualization in your environment, and how to decide between file-based or block-based storage virtualization in your data center. 

This expert e-guide from SearchWindowsServer.com is designed to help IT pros determine whether Windows Server 2008 R2 makes sense for their organizations. Learn how to get the most out of this new operating system version and get answers to frequently asked questions from your peers. 

This webcast provides an overview of the different types of storage for VMware environments. Our expert offers storage suggestions based on your organization's size, budget and business needs. An accompanying podcast takes a look at the pros and cons of virtualizing your storage and when this option might be a good fit. 

IT pros anticipate big gains from an integrated SOA suite that includes pre-integration with BPM technology. The top benefit: the ability to strategically align information technology with an enterprise’s business mission. Learn how global enterprises have achieved this goal thanks to Oracle’s fully integrated SOA product line. 

In this research brief, explore the key findings of a survey studying the impact of cloud computing and what to keep in mind, from a security standpoint, when moving applications to the cloud.   

This white paper pulls back the curtain on cloud computing, revealing what's true and what isn't about it. It answers the tough questions you might have about it and countdowns the top five myths of cloud computing. Continuing reading to ascertain if this technology is right for your business. 

This webcast explores key factors companies should consider when making a server selection, including compute capacity, management, and energy consumption. Discover single-socket systems that possess these attributes, enabling you to save money without sacrificing performance, flexibility, or ease of use. 

Don't wait for your backup systems to fail - check out this essential webcast today to learn everything backup. Learn more about the backup/recovery challenges that IT pros currently face, and learn how the right tools can help you overcome many of these issues.