How did one man manage the entire desktop infrastructure of Lincoln, Massachusetts? A near-constant demand for physical desktop support meant high inefficiency for critical public works. This case study reveals how one IT director moved his town forward to a hardware refresh and Windows 7 migration by leveraging desktop virtualization. 

This case study reveals how the IT department for one of the largest freestanding health care providers in the state of Massachusetts reduced operational costs and improved computing experience for their end-users through virtualization. 

This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs. 

This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 

Read this tip guide now to learn how to go about making the first move with your customers in Web 2.0 and what are the best tactics for engaging and retaining customers. 

This white paper will highlight solutions for application development in globally dispersed organizations. Insights and strategies for maximizing efficiencies in a distributed environment will be presented, along with best practices. 

From improvements to project planning and requirements management to testing, QA and reporting, read this white paper to find out what's new in version 11.0 of HP's Application Lifecycle Management (ALM) and Quality Center Enterprise applications. 

Today's cybercriminals are more dangerous and sophisticated than ever before, launching more targeted attacks for bigger payoffs. And with new emerging technologies, also come new ways of exploitation. In this resource, explore the growing issue of targeted web and email threats and discover a unique approach to mitigating them. 

This informative paper describes enterprise 2.0, how you can make the leap from 1.0 to 2.0 as well as real-world examples of successfully engaging web content management. 

Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications. 

This white paper discusses key issues of web security and the need for organizations to implement robust Web security processes and technologies – namely, a secure Web gateway. This document was sponsored by a leading provider of Web security solutions, Webroot Software. Information on the company is provided at the end of this white paper. 

Read this e-guide from our editorial team to learn five key steps to successful web content management (WCM) strategies and how to select a WCM system.