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Essential Guide to Threat Management by SearchSecurity.com March 15, 2011 - (Free Research) Our Expert Essential Guide to Threat Management explores the best ways to defend against modern threats and targeted attacks. Malicious insiders have placed a bull’s eye on your organization’s back, waiting to strike at just the right time.  (EGUIDE) READ ABSTRACT |

The Era of Impatience – Clock Ticking on Paying Lip Service to Customer Experience by Oracle Corporation UK Ltd December 17, 2012 - (Free Research) Providing an exceptional customer experience is more important than ever before, but many organizations current customer service practices fail to meet customer's expectations. Read this paper to learn 6 simple ways to enhance your service and support strategies in order to provide a better overall customer experience.  (WHITE PAPER)

Analytics: The Art and Science of Better Webcast by SAS Institute Inc. April 09, 2010 - (Free Research) This webcast takes a look at how organizations can consider analytics from two perspectives – the science of analytics and the art of how people apply this science in new and creative ways to make the world better.  (WEBCAST) READ ABSTRACT |

The Case for Virtual Local Area Networks (VLANs) by Global Knowledge December 2008 - (Free Research) In this whitepaper you will learn about the evolution of Ethernet, the reasons VLANs were introduced, and the ways that VLANs can be used.  (WHITE PAPER) READ ABSTRACT |

DocuSign - Electronic Signature Services by DocuSign, Inc. DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs.  (ASP)

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Podcast: Why are people really doing virtual desktops today? A chat with Brian Madden & Steve O'Donnell by Iron Mountain May 2013 - (Free Research) In this informative podcast, virtualization expert Brian Madden discusses the factors behind the increasing adoption of desktop virtualization, including its history and the fundamental differences that separate implementing virtual desktops from server virtualization.  (PODCAST) READ ABSTRACT |

451 Group Impact Report - Attivio Adds to its Search Story and Gets Sentimental by Attivio, Inc. March 2010 - (Free Research) This report delves into the history of Attivio, which was founded in 2007 by a cadre of former FAST executives, and provides an in-depth look at their product, Active Intelligence Engine (AIE), and its new release.   (ANALYST REPORT) READ ABSTRACT |

E-Guide: Continuous Data Protection Backup Tutorial on CDP Tools, Part 1 by FalconStor Software May 2011 - (Free Research) In part one of this tutorial on continuous data protection backup, learn about the latest CDP tools, how CDP has grown over the past few years, and the history of CDP tools and how they are evolving.  (EGUIDE) READ ABSTRACT |

Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge June 2011 - (Free Research) While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape.  (WHITE PAPER) READ ABSTRACT |

Discover, deliver and set the right customer experience expectations by Genesys February 2013 - (Free Research) This expert resource examines the ways businesses can make sure that their organizations are empowering agents with the right technology to resolve problems by providing the right information to the agent at the right time and proactively discovering and delivering on customer expectation.  (EGUIDE) READ ABSTRACT |

Elementool Bug Tracking Keeps Software Fixes on Course by Elementool, Inc. January 2008 - (Free Research) Can you list all the issues your software team is working on? Can you sort them by severity, priority, features affected, and other criteria? Can you show the histories of all related actions? This article details how Elementool Bug Tracking can help.  (ARTICLE) READ ABSTRACT |

Lean IT: The Time for Transformation is Now by CA Technologies. August 2009 - (Free Research) Many institutions are investigating opportunities to create more value for customers by eliminating or reducing non-value-adding activities. Lean processing, long a staple in manufacturing, provides this opportunity for increasing efficiency within financial services.  (ANALYST REPORT) READ ABSTRACT |

Credit Issuers: Stop Application Fraud At The Source With Device Reputation by iovation, Inc. June 2009 - (Free Research) Read this white paper to learn about new and innovative techniques and solutions can be used to combat fraud, and how you can realize a true return on investment by reducing losses from fraud exposure and increasing operational efficiency within your fraud prevention process.  (WHITE PAPER) READ ABSTRACT |

Cisco Business Intelligence Appliance for SAP by Cisco Systems, Inc. November 2011 - (Free Research) Read this paper to discover powerful, self-service business intelligence (BI) that helps you locate, evaluate, and use your crucial business information while minimizing the operational cost.  (WHITE PAPER) READ ABSTRACT |

NCR 2010 Consumer Research Reveals that Patients Want Self-Service to Better Manage Healthcare Expenses by NCR Corporation September 2010 - (Free Research) Patients seeking greater convenience when paying healthcare bills. New consumer research commissioned by NCR Corporation reveals that patients are increasingly seeking self-service convenience when managing the financial aspects of their healthcare experience. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

The Next Generation of Static Analysis: Boolean Satisfiability and Path Simulation by Coverity March 2008 - (Free Research) This white paper will provide a brief overview of the history of static analysis and explain how the use of SAT in static analysis is enabling developers to improve the quality and security of their code.  (WHITE PAPER) READ ABSTRACT |

Designing Great Visualizations by Tableau Software April 2009 - (Free Research) Visual representations are a fundamental component of human learning and understanding. To study the impact of data visualization, we must first look to the past and see how our ways of shaping and representing data have changed over time. This paper traces the history of visual representation, from cave drawings to the computer revolution.  (WHITE PAPER) READ ABSTRACT |

IBM DB2: The Past, Present and Future: 30 Years of Superior Innovation by IBM October 2012 - (Free Research) On June 7, 1983, IBM released DB2, marking the birth of relational database. This 30th anniversary book begins with a section celebrating the history of DB2 and continues with an in-depth look at business value, performance enhancements and cost-saving measures, and rich hints and tips.  (EBOOK) READ ABSTRACT |

DevOps: What is it and does your organization need it? by OpenMake Software April 2013 - (Free Research) In this expert white paper, take some time to master the fundamentals of DevOps: what it is, how it works, and why you and your IT group should take notice. Read on for more information and detailed analysis on DevOps and public cloud services, the history and future of DevOps, and more.  (WHITE PAPER) READ ABSTRACT |

Top 10 Reasons to Consider Third-Party Monitoring For Internally Owned and Managed Applications & Systems by Oracle Corporation April 2013 - (Free Research) This expert resource presents the top ten reasons to consider third party monitoring as a way to address the dual challenge of managing complex infrastructures while at the same time optimizing application performance and eliminating downtime.  (WHITE PAPER) READ ABSTRACT |

Staying a step ahead of the hackers: the importance of identifying critical Web application vulnerabilities by IBM September 2008 - (Free Research) Security managers may work for midsize or large organizations; they may operate from anywhere on the globe. But inevitably, they share a common goal: to better manage the risks associated with their business infrastructure. Increasingly, Web application security plays a significant role in achieving that goal. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company) April 2006 - (Free Research) KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead.  (WHITE PAPER) READ ABSTRACT |

H.264 High Profile: The Next Big Thing in Visual Communications by Polycom, Inc. August 2010 - (Free Research) With the first and only H.264 High Profile implementation for real-time video, customers can immediately begin saving on bandwidth costs—up to 50%! Read a technical overview of the H.264 High Profile standard, including the history of H.264 and the recent advancements to and benefits of the technology.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com May 2012 - (Free Research) In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.  (EZINE)

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