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With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction by Microsoft April 18, 2008 - (Free Research) Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution.  (CASE STUDY) READ ABSTRACT |

SVP.26: Mimecast Unifies Email Security, Archiving, And Continuity Services In The Cloud by Mimecast August 05, 2009 - (Free Research) This IDC Vendor Profile evaluates Mimecast, an emerging supplier of email archiving, security, and continuity solutions delivered in a software-as-a-service model. This document discusses the company's history, product offerings, and competitive position in the context of cloud-based storage and security infrastructure services.  (WHITE PAPER) READ ABSTRACT |

The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc. September 04, 2009 - (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store.  (BROCHURE) READ ABSTRACT |

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT)

Preparing for Tomorrow's Threat Today: What We Can Learn from the History of Malware and Defenses by Global Knowledge March 13, 2009 - (Free Research) Yesterday's virus is today's custom malware, while denial of service attacks has been replaced with botnets. This paper examines the history of attacks of malware and the defenses needed to counter these attacks.  (WHITE PAPER) READ ABSTRACT |

Symantec Workspace Profiles by Symantec October 29, 2009 - (Free Research) SWP is a new software product from Symantec's Endpoint Virtualization group. SWP separates (virtualizes) the user's profile (user data, settings and personality) from the underlying operating system allowing users to easily roam from device to device, work on two sessions simultaneously, or access their profile in the context...  (SCREENCAST) READ ABSTRACT |

Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile by Hewlett-Packard Company September 01, 2009 - (Free Research) This white paper discusses the role of user profile management. SPs’ efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel applications-led service initiatives.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The End User Experience, Flexible Computing by Intel Technology Provider November 27, 2009 - (Free Research) This presentation transcript explores the business benefits of upgrading to a flexible computing environment. Discover how you can help your customers transition to this environment by providing application virtualisation, profile virtualisation and centralised management tools.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Oracle Account Security: Chapter from "HOWTO Secure and Audit Oracle 10g and 11g" by Guardium November 25, 2009 - (Free Research) Read this chapter from "HOWTO Secure and Audit Oracle 10g and 11g" (CRC Press, 2009) and learn how to secure Oracle by checking for weak passwords, configuring failed login policies, preventing DoS attacks with resource limits, and auditing user profiles.  (BOOK) READ ABSTRACT |

Personal Telepresence: The Next Generation of Video Communication by Vidyo, Inc. November 02, 2009 - (Free Research) This whitepaper presents a brief history of the evolution of video conferencing and introduces a new solution for video conferencing that provides high quality visual communication with low latency, point and click simplicity on portable personal devices, and low cost access that requires only a general purpose IP network. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Understanding and Managing Supply Chain Risk by SAP AG January 01, 2006 - (Free Research) Download this white paper and explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated with finance and insurance. Learn how identifying and profiling risk variables, quantifying risk and using IT solutions can create higher resilience for supply chain management.  (WHITE PAPER) READ ABSTRACT |

Mobile Banking: A Bright Spot Within A Struggling Financial Services Industry by BlackBerry June 29, 2009 - (Free Research) Watch this informative webinar to learn about the history of mobile banking, consumer and ecosystem trends driving mobile banking opportunity, moving banks from inquiry to revenue, and much more!  (WEBCAST) READ ABSTRACT |

The End User Experience: Flexible Computing by Intel Technology Provider November 18, 2009 - (Free Research) This webcast explores the business benefits of upgrading to a flexible computing environment. Discover how you can help your customers transition to this environment by providing application virtualisation, profile virtualisation and centralised management tools.  (WEBCAST) READ ABSTRACT |

Do Extraordinary Things Everyday with Microsoft Dynamics CRM! by Microsoft September 09, 2009 - (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.  (WEBCAST) READ ABSTRACT |

Voice and Video: Breaking the Bandwidth Barrier by Blue Coat October 22, 2009 - (Free Research) This webcast takes a look at the bandwidth issues that inevitably come up with the use of voice and video conferencing over IP. It covers issues like voice quality metrics, tips and tricks for improving voice quality, and the similarities between managing video and voice content. Read on to learn more.  (WEBCAST) READ ABSTRACT |

Google Web Toolkit: An Introduction by TheServerSide.com October 21, 2009 - (Free Research) In the early days of Java, application development with the Abstract Window Toolkit (AWT) was relatively simple.  (VIDEO) READ ABSTRACT |

Mortgage Company Uses DataFlux Technology to Improve Reporting, Manage Compliance by DataFlux Corporation January 14, 2009 - (Free Research) Read how using DataFlux technology, this financial company implemented a data governance program, creating more complete and accurate data and drastically reducing the time needed to comply with Federal reporting regulations.  (CASE STUDY) READ ABSTRACT |

Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company) April 06, 2006 - (Free Research) KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead.  (WHITE PAPER) READ ABSTRACT |

Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining by SPSS Inc. Worldwide Headquarters May 04, 2009 - (Free Research) This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics.  (CASE STUDY) READ ABSTRACT |

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.  (WHITE PAPER)

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG February 2008 - (Free Research) Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.  (WHITE PAPER) READ ABSTRACT |

Virtualization 101 by Dell and Microsoft December 2008 - (Free Research) In this podcast, virtualization expert Anil Desai provides an easy-to-understand primer on virtualization that will quickly bring any listener up to speed on the topic.  (PODCAST) READ ABSTRACT |

Designing Great Visualizations by Tableau Software April 2009 - (Free Research) Visual representations are a fundamental component of human learning and understanding. To study the impact of data visualization, we must first look to the past and see how our ways of shaping and representing data have changed over time. This paper traces the history of visual representation, from cave drawings to the computer revolution.  (WHITE PAPER) READ ABSTRACT |

The Case for Virtual Local Area Networks (VLANs) by Global Knowledge December 2008 - (Free Research) In this whitepaper you will learn about the evolution of Ethernet, the reasons VLANs were introduced, and the ways that VLANs can be used.  (WHITE PAPER) READ ABSTRACT |

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.  (WHITE PAPER) READ ABSTRACT |

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