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Gartner Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing by Liaison Technology (E-mail this company)

November 30, 2011 - (Free Research)

If you are thinking of using cloud services brokerage (CSB), then read this case study on Mohawk Fine Papers to learn how they found a service-oriented architecture (SOA)-based backbone to support interoperability between its internal and external tools.

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Gartner predictions around Social CRM by Infor CRM

February 08, 2012 - (Free Research)

This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.

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Tread carefully with social media-based customer loyalty programs by Infor CRM

February 07, 2012 - (Free Research)

Read this tip guide now to learn expert tips for interacting with your customers through Web 2.0.

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Social engagement tips from author Qualman by Infor CRM

February 07, 2012 - (Free Research)

Read this tip guide now to learn how to go about making the first move with your customers in Web 2.0 and what are the best tactics for engaging and retaining customers.

(EGUIDE)

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Gartner: Social, mobile and analytics to push CRM through 2015 by Infor CRM

February 07, 2012 - (Free Research)

This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years.

(EGUIDE)

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Vyatta Network OS - Version VC6.3 by Vyatta Inc.

February 24, 2011 - (Free Research)

Vyatta provides softwarebased networking and security software that uniquely satisfies emerging IT architectures that are leveraging virtualization, multi-core server platforms and cloud computing models. The Vyatta Network OS includes:Dynamic Routing (BGP, OSPF, RIP) Stateful Firewall IPSec VPN Intrusion Prevention SSL OpenVPN Secure Web Filtering

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The Keys To Distributed & Agile Application Development by CollabNet

October 11, 2011 - (Free Research)

This white paper will highlight solutions for application development in globally dispersed organizations. Insights and strategies for maximizing efficiencies in a distributed environment will be presented, along with best practices.

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Delta Hotels and Resorts - From Microsoft Exchange 2007 to Google Apps by Google Apps

November 05, 2010 - (Free Research)

Content provided by Google. Get an insider's view of how a cloud-based collaboration suite enabled anytime, anywhere access and enhanced communication between employees and clients for a multi-national hotel and resort company. Gain key lessons learned and tips for managing a successful migration.

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The Proven ROI of Development Testing: An in-depth analysis of Coverity customer experiences by Coverity

February 07, 2012 - (Free Research)

Development testing has been proven to find more bugs and identify problems in complex code much faster than any other method. In this white paper you will learn about the ROI realized by twelve companies utilizing development testing in a wide range of industries and learn how to build your own business case.

(WHITE PAPER)

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The Effectiveness of Live Chat: A Research Study by LogMeIn, Inc.

February 01, 2012 - (Free Research)

Learn more about the effectiveness of and customer's thoughts about live chat technology from the results of this survey.

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Reinforcing Agile Software Development in the Cloud by CollabNet

October 11, 2011 - (Free Research)

This paper details how the cloud can help organizations accelerate their adoption to Agile software development, and more quickly and cost-effectively realize Agile’s numerous business benefits.

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The Essential OAuth Primer: Understanding OAuth for Securing Cloud APIs by Ping Identity Corporation

June 21, 2011 - (Free Research)

OAuth defeats the password anti-pattern, creating a consistent, flexible identity and policy architecture for web applications, web services, devices, and desktop clients attempting to communicate with Cloud APIs.

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HP Application Lifecycle Management and HP Quality Center Enterprise by Hewlett-Packard Company

September 30, 2010 - (Free Research)

From improvements to project planning and requirements management to testing, QA and reporting, read this white paper to find out what's new in version 11.0 of HP's Application Lifecycle Management (ALM) and Quality Center Enterprise applications.

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Enhancing Microsoft SharePoint Security by TITUS

February 06, 2012 - (Free Research)

This white paper covers three key areas to address in order to secure the SharePoint document repository, and provides recommendations for how SharePoint administrations can enhance SharePoint security and apply security automatically and consistently across the SharePoint repository.

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Service. Smarter. Thriving in the age of the empowered customer by IBM

January 30, 2012 - (Free Research)

In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale.

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How to Protect Your Business from the Coming Malware Storm by Webroot Software Pty Ltd

January 23, 2012 - (Free Research)

This paper examines the direct correlation between malware and Web evolution and points out the implications of this maturity on today's small and midsize businesses. Determine how SaaS security solutions compare to on-premise alternatives and review key factors to consider when evaluating cloud providers.

(WHITE PAPER)

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Video Trancript: Unlock your Back Office and Become a Social Enterprise by Salesforce.com

February 06, 2012 - (Free Research)

Read this brief presentation transcript to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data.

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Improve end-users experiences with application monitoring by Nimsoft, Inc.

January 05, 2012 - (Free Research)

This insightful on-demand webcast discusses web application performance monitoring, offering hints and tips for improving end-user response times from Forrester Research analyst Jean-Pierre Garbani.

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Browser based access to Windows applications and desktops – AccessNow by Ericom by Ericom Software

October 28, 2011 - (Free Research)

Try this free trial download to learn about a technology that delivers pure browser-based access to business-critical Windows resources from any PC, Mac, Linux, Chromebook, iPad, Android, and other HTML5-enabled device.

(TRIAL SOFTWARE)

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Virtualization: Move beyond legacy processes for continuous improvement by Dell, Inc.

February 03, 2012 - (Free Research)

This expert e-guide from SearchCIO.com points out one common mistake companies make after setting up their virtual environments. Find out how IT operations differ in physical and virtual worlds and obtain exclusive advice to help you fully leverage your virtual infrastructure.

(EGUIDE)

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Forrester Report: Development Testing: A New Era In Software by Coverity

November 23, 2011 - (Free Research)

In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”.

(WHITE PAPER)

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Grocer Moves Shopping to the Palm of Customers’ Hands by SAP America, Inc.

December 31, 2011 - (Free Research)

Read this Bloomberg Businessweek case study to learn how Swiss grocer Coop leveraged its customers' attachment to their iPhones with their long commutes and time-compressed schedules to boost both loyalty and sales with an iPhone shopping app that integrates with its back-end SAP ERP and CRM systems.

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Reinventing the Web Channel to Maximize B2B Sales and Customer Satisfaction by Oracle Corporation

April 26, 2011 - (Free Research)

As e-commerce continues to grow, customer expectations for B2B e-commerce are changing rapidly. Business to business (B2B) companies that wish to grow and become more profitable are realizing that the old ways of doing business are insufficient and are investing in e-commerce platforms.

(WHITE PAPER)

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Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation

April 26, 2011 - (Free Research)

E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.

(WHITE PAPER)

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Escalating Targeted Web and Email Attacks by M86 Security

February 01, 2012 - (Free Research)

Today's cybercriminals are more dangerous and sophisticated than ever before, launching more targeted attacks for bigger payoffs. And with new emerging technologies, also come new ways of exploitation. In this resource, explore the growing issue of targeted web and email threats and discover a unique approach to mitigating them.

(WHITE PAPER)

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