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Roadmap for Implementing a Multi-Site IP Contact Center by Avaya Inc.

May 2008 - (Free Research)
Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge

December 2008 - (Free Research)
Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. 
(WHITE PAPER) READ ABSTRACT |

MES Harmonization in a Multi-Site, Multi-Country and Multi-Cultural Environment: Case Study of a Plant to Enterprise Solution by Atos Origin

January 2010 - (Free Research)
This white paper portrays a case study of a MES harmonization program started in 2004 at Akzo Nobel Base Chemicals in Europe. The objective of this program is to harmonize all its chemicals plants on one MES platform. The total program encompasses 13 plants located on 7 production sites in 4 European countries. 
(CASE STUDY) READ ABSTRACT |

A Business Guide to MPLS IP VPN Migration: Five Critical Factors by XO Communications

April 2012 - (Free Research)
Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs. 
(WHITE PAPER) READ ABSTRACT |

Accelerating ERP Visibility down to the Plant Floor by Apriso Corporation

June 2008 - (Free Research)
Enterprise Resource Planning (ERP) systems have been implemented to best leverage distributed operations, providing a view of the business through financial and other senior management reporting. 
(WHITE PAPER) READ ABSTRACT |

EMC Data Domain Global Deduplication Array by EMC Backup and Recovery Solutions

April 2010 - (Free Research)
This white paper introduces the EMC Data Domain Global Deduplication Array (GDA), the industry’s highest-performance inline deduplication storage system for enterprise backup applications, and explains how it delivers scalable performance and capacity, enhanced multi-site disaster recovery, and simpler, end-to-end backup administration. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Appleby Simplifies Global Disaster Recovery with Fluid Data Technology by Dell Compellent

May 2011 - (Free Research)
Because Appleby operates data centers in several geographic regions, replication for disaster recovery purposes is one of the company’s top concerns. The company’s decentralized storage infrastructure seemed to make multi-site replication prohibitively costly and complex. Check out this case study to learn about the solution Appleby found. 
(CASE STUDY) READ ABSTRACT |

VoIP Firewall Solution Brief by SonicWALL

January 2010 - (Free Research)
Like all IP traffic, VoIP can be prone to security threats from internal and external attacks and application vulnerabilities. However, potential latency, jitter, packet loss and echo due to an underperforming firewall could significantly degrade communications. The ideal solution would provide comprehensive security that introduces no latency. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Appleby Improves Stroage Utlization, Simplifies Storage Management and Gains Reliable Disaster Recovery at 50% Lower Cost by Dell Compellent

September 2011 - (Free Research)
Appleby, a provider of offshore legal, fiduciary and administration services, needed a disaster recovery solution that would replicate data among its geographically dispersed offices. Read this white paper to learn how they successfully implemented Fluid Data technology. 
(WHITE PAPER) READ ABSTRACT |

Introduction to Virtualisation E-Book Chapter 2: Integrating High Availability Tactics into a Virtual Infrastructure by VMware and NetApp

December 2011 - (Free Research)
This chapter outlines high-availability methods you can use to protect production workloads running in a virtual environment. Get advice to help you decide on the right HA strategy and obtain detailed information on working with single-site and multi-site clusters as well as guest failover clustering. 
(EBOOK)

Create Fault-Tolerant SQL Server 2008 Installations -- Rely on SQL Server 2008 Features to Protect Data by Dell, Inc. and Intel®

September 2009 - (Free Research)
Read this paper to determine how best to protect your SQL environment when running SQL Server on Dell PowerEdge servers. 
(WHITE PAPER) READ ABSTRACT |

Business Service Management by ASG Software Solutions

Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs, Successfully employed, they will empower IT with the necessary tools to increase overall business value. 
(SOFTWARE PRODUCT)

ASG-Rochade the Leading Metadata Repository by ASG Software Solutions

ASG-Rochade is a metadata management solution for large and medium-sized organizations. It is a strategic, facilitating technology that manages information about data and systems across your enterprise. 
(SOFTWARE PRODUCT)

Say “Yes” to Mobile Devices by McAfee, Inc.

November 2011 - (Free Research)
Learn how the McAfee Enterprise Mobility Management (McAfee EMM) web services platform addresses the nuances of mobile device technology while helping IT control these devices the way they control other endpoints. 
(WHITE PAPER) READ ABSTRACT |

Windows Essential Business Server 2008: Deploying Windows Mobile 6 with Windows Essential Business Server 2008 by Microsoft

December 2008 - (Free Research)
This document provides step-by-step instructions for deploying devices powered with Windows Mobile 6 in an IT infrastructure that is based on the Windows Essential Business Server 2008 (Windows EBS 2008) server solution. 
(WHITE PAPER) READ ABSTRACT |

Discovering Novell ZENworks 11 by Novell, Inc.

November 2010 - (Free Research)
Novell is taking its family of systems-management products to the next level with ZENworks 11—by integrating them all into a single policy-based platform; providing unified management for a wider range of Windows and Linux devices; and making it easy to extend automated device management across physical, virtual and cloud environ­ments. 
(WHITE PAPER) READ ABSTRACT |

Mobile Management Services: Empower Your Mobile Workers, While Protecting Your Data by Hewlett-Packard Company

October 2012 - (Free Research)
Discover how mobile management services can help you easily and quickly support bring your own device (BYOD) in your enterprise – without compromising corporate security or limiting IT control! 
(WHITE PAPER) READ ABSTRACT |

Closing the Circle: How to Get Manageable Endpoint, Mobile Device and Web Security Together by Webroot

March 2013 - (Free Research)
Read this white paper that discusses how to get manageable endpoint, mobile device and web security all together to better protect your business. 
(WHITE PAPER) READ ABSTRACT |

Readying your Portals for Social Business by IBM

August 2011 - (Free Research)
Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals. 
(WHITE PAPER) READ ABSTRACT |

How Mobile Devices are Driving Innovations in Contact Centers by Avaya

October 2012 - (Free Research)
Failing to adopt a customer service strategy for mobile devices could put your business at a serious disadvantage. Gartner research suggests that 80% of companies will suffer revenue loss from the lack of customer support on mobile devices by 2013. Read this paper to learn how to utilize the opportunities mobility offers customer service. 
(WHITE PAPER) READ ABSTRACT |

Mobile Security Report 2009 by McAfee, Inc.

December 2009 - (Free Research)
Device manufacturers are balancing control with innovation, a dynamic that often controls the mobile ecosystem. This is why the McAfee Mobile Security Report 2009 is taking a closer look at manufacturers’ security experiences, their concerns and priorities, and their approach to major security challenges that lie ahead of them in the near future. 
(WHITE PAPER) READ ABSTRACT |

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation

April 2011 - (Free Research)
E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. 
(WHITE PAPER) READ ABSTRACT |

Cisco Catalyst 2950 Series Switches with Enhanced Image SW by Cisco Systems, Inc.

The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features. 
(HARDWARE PRODUCT)

Solution Spotlight: The Challenges of Mobile Application Development by IBM

November 2012 - (Free Research)
At Gartner Inc.'s Fall 2012 ITxpo conference, the main topic was how IT should adjust to the highly disruptive, consumer-driven group of phenomena that consists of cloud computing, Web information, mobile devices, and social media innovations. Read this expert e-guide to find out what conclusions were presented at the Gartner conference. 
(EGUIDE) READ ABSTRACT |

Computer Weekly – 11 December 2012: Microsoft puts up prices again by ComputerWeekly.com

December 2012 - (Free Research)
In this week's Computer Weekly, we look at Microsoft's latest price increase for key business software products, and hear from experts on why the decision is flawed. We talk to an organisation that swapped 3,000 BlackBerrys for iPads and iPhones. And we examine the importance of service-level agreements when moving to the cloud. Read the issue now. 
(EZINE) READ ABSTRACT |

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