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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Deliver Application Integration Projects in Days by Cast Iron Systems

February 23, 2009 - (Free Research)
This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months. 
(WHITE PAPER) READ ABSTRACT |

Stories That Move Mountains: Improve your presentation skills by ComputerWeekly.com

November 09, 2012 - (Free Research)
Learn how to make your presentation stand out from the crowd and make 'death by slide presentation' a thing of the past with this book extract especially written for IT professionals. 
(BOOK) READ ABSTRACT |

Re-make or Re-model? A Cloud Computing E-Book, Chapter 2 by IBM

September 21, 2010 - (Free Research)
The upsurge in cloud computing presents development teams with challenges that may require them to rethink  established ways of building applications. Read this e-book, which discusses languages for cloud computing, distributed caching, scaling horizontally, and changing data architectures midcloud, for further discussion of these issues. 
(EBOOK) READ ABSTRACT |

Presentation Transcript: State of the Threat by Websense, Inc.

July 29, 2009 - (Free Research)
The monetizing of economic crime in Web 2.0 makes Web security a top priority for security pros. Traditional defenses are obsolete, so read this presentation transcript, taken from the video cast of the same name, and learn best practices for creating a new approach to Web security. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Redbooks: Connect Cloud and On-premise Applications Using WebSphere Cast Iron Integration by IBM

November 25, 2013 - (Free Research)
Download the following e-book and gain expert advice on what you need to know about connecting to the cloud and using on-premise applications to help drive your enterprise forward. 
(EBOOK) READ ABSTRACT |

Agility Meets Stability: Best Practices for Application Integration by IBM

December 28, 2011 - (Free Research)
In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls. 
(WHITE PAPER) READ ABSTRACT |

Everything You Need to Know About WebSphere Cast Iron by IBM

March 11, 2014 - (Free Research)
This webcast covers a cloud integration solution that will help maximize your cloud and also features a demonstration of the product. 
(WEBCAST) READ ABSTRACT |

WebSphere Cast Iron Express Demo by IBM

November 25, 2013 - (Free Research)
Access the following webcast to gain a firsthand look on how you can easily integrate your enterprise data in a matter of seconds with Salesforce.com. 
(WEBCAST) READ ABSTRACT |

How Can You Avoid a Web Security Breach? It's All in the Preparation by SearchSecurity.com

November 14, 2013 - (Free Research)
In this e-guide, from SearchCompliance.com, discover simple steps in order to avoid web security breaches. 
(EGUIDE) READ ABSTRACT |

The truth about software quality - a global benchmarking study by ComputerWeekly.com

December 15, 2010 - (Free Research)
This is the first in an annual series of reports highlighting trends in the structural quality of business applications regarding characteristics such as robustness, performance, securit y, and changeability. 
(WHITE PAPER) READ ABSTRACT |

WebSphere Cast Iron Cloud Integration Technical Overview by IBM

March 07, 2012 - (Free Research)
This whitepaper covers a solution that will make the migration and integration of all functions into the cloud much simpler. 
(WHITE PAPER) READ ABSTRACT |

A Project Manager's Survival Guide to Going Agile by Rally Software

August 2008 - (Free Research)
This paper focuses on re-defining the job of project manager to better fit the self-managed team environment, one of the core Agile principles. Special emphasis is placed on the shift to servant leadership, with its focus on facilitation and collaboration 
(WHITE PAPER) READ ABSTRACT |

Financial Services Company Relies on Cisco Storage Area Network by Cisco Systems, Inc.

April 2008 - (Free Research)
Rapidly growing AQR Capital Management invested in a Cisco SAN to protect critical financial information and to ensure disaster recovery. 
(CASE STUDY) READ ABSTRACT |

Power and Cooling- Strategies to Help Cut Data Center Costs in 2011 by AMD

February 2011 - (Free Research)
While already on the lookout for ways to reduce costs, large enterprises are under increasing pressure to use less energy. Inefficient or end-of-life servers can cost more to run than they are worth because they continue to draw power for cooling. Read this white paper to learn the solution to this problem. 
(WHITE PAPER) READ ABSTRACT |

Closing the Gaps in Enterprise Data Security: A Model for 360 degree Protection by Sophos, Inc.

June 2009 - (Free Research)
This paper examines the primary data threats that currently concern chief security officers (CSOs) and IT security management within enterprises, and recommends best-practice techniques to minimize and overcome risks to data security. These best practices have been successfully implemented and deployed in organizations. 
(WHITE PAPER) READ ABSTRACT |

Closing the Gaps in Enterprise Data Security: A Model for 360 degree Protection by Sophos, Inc.

June 2009 - (Free Research)
This paper examines the primary data threats that currently concern chief security officers (CSOs) and IT security management within enterprises, and recommends best-practice techniques to minimize and overcome risks to data security. These best practices have been successfully implemented and deployed in organizations. 
(WHITE PAPER) READ ABSTRACT |

Kindred Healthcare Selects Cisco for New Data Center Storage Network by Cisco Systems, Inc.

May 2006 - (Free Research)
Kindred Healthcare, a Fortune 500 provider of healthcare services nationwide, selects Cisco for new data center storage network. 
(CASE STUDY) READ ABSTRACT |

Telco 2015: Five telling years, four future scenarios by IBM

December 2010 - (Free Research)
The telecommunications industry was already in a redefining shift in consumer preferences, business models and infrastructure development prior to the  economic crisis. Faced with challenges in declining revenues, a maturing mobile industry and increased competition from new entrants, the industry finds itself in dire need of new models for growth. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Salesforce.com's Service Cloud for Dummies by Salesforce.com

April 2010 - (Free Research)
Salesforce.com's Service Cloud doesn’t just track and resolve customer service cases. It lets you participate in the online conversations about your products and services. Now, try the Service Cloud free for 30 days and bridge the gap between your call center, the social Web, and Web self-service. Plus get the free ebook Service Cloud for Dummies! 
(EBOOK)

If You Teach a Customer to Fish: The Power of Web Self-Service by Epicor Software Corporation

November 2008 - (Free Research)
This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. 
(WHITE PAPER) READ ABSTRACT |

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 
(WHITE PAPER) READ ABSTRACT |

Call Centre Transformation: Turning Customer Experience Into Profits by SAP AG

December 2007 - (Free Research)
Call centres have been constantly evolving since the last third of the twentieth century. This evolution will continue as innovative information technology and shifting forces of competition drive call centre transformation. Customer interaction has become an important source of differentiation for organisations. Learn more in this white paper. 
(WHITE PAPER) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact

January 2011 - (Free Research)
This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Executive Insight: Multi-Sourcing in the Call Center by inContact

February 2009 - (Free Research)
This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better". 
(WHITE PAPER) READ ABSTRACT |

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