GFI MailEssentials: Anti-spam for Exchange, Anti-Phishing, Email Management by GFI Software Ltd.. GFI MailEssentials offers a fast set-up and a high spam detection rate using Bayesian filtering and other methods – no configuration required, very low false positives through more... >> Discover more offerings from GFI Software Ltd..
		Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..

Saving money and resources through hosted and managed messaging services by Trend Micro Inc. May 2008 - (Free Research) This paper addresses the key elements decision makers consider when evaluating options for their messaging security systems. Learn more about the benefits of a hosted or managed service & key questions to ask when evaluating an email security solution (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Power of Remote Support in Battling Today's Top Customer Support Issues by Citrix Online-GotoAssist May 2008 - (Free Research) This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Getting the Message on Email Servers: Finally, There Is an Alternative to Microsoft Exchange by PostPath, Inc. May 2008 - (Free Research) This whitepaper delves into the drawbacks associated with Microsoft Exchange. It explains how PostPath Servers can eliminate those drawbacks, save your organization time and money, and reduce complexity–while also making your infrastructure more robust, flexible, and extensible. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Processing and Filtering User Generated Content by Inversoft June 2008 - (Free Research) This white-paper presents one of the classic problems involved in UGC filtering, discusses a number of methods that users employ to circumvent UGC filters, and also shows how a well designed filter can succeed - even in the face of these problems. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

SCOPIA Conferencing Platform for IBM® Lotus® Sametime® by RADVISION June 2008 - (Free Research) The SCOPIA Conferencing Platform with SCOPIA Desktop enables users to create and initiate multiparty audio and video conferences directly from within Lotus Sametime. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Agile and Collaborative Design: Rally SoftwareEngages with Customers for Product Innovation by HiveLive, Inc. April 2008 - (Free Research) Learn how one company created an online community that improved customer collaboration and responsiveness, improved customer loyalty and gained deeper insight into customers. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Deploying and Administering Collaboration - IT Briefing by Adobe Systems, Inc. March 2008 - (Free Research) Your organization can benefit significantly from web conferencing. However, if you are thinking about implementing this technology it's imperative that you are prepared to support it in order to avoid bringing your network to a grinding halt. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Deploying and Administering Collaboration Tools - Podcast by Adobe Systems, Inc. March 2008 - (Free Research) In this podcast, expert Zeus Kerravala will explain how you can make today's hottest collaboration tools work for your organization, without sacrificing bandwidth. (PODCAST) READ ABSTRACT | GO TO PODCAST

Deploying and Administering Collaboration Tools by Adobe Systems, Inc. March 2008 - (Free Research) Your organization can benefit significantly from web conferencing. View this webcast to find out how to make sure you reap the benefits without any risk. For your convenience this webcast can also be listened to in podcast format. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

SCOPIA Connector for IBM Lotus Sametime by RADVISION June 2008 - (Free Research) RADVISION’s SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM’s next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Selecting a Practical Enterprise Content Management Solution: Critical Considerations by Xerox DocuShare May 2008 - (Free Research) Learn how to put together your content management strategy from the ground up, taking into account business needs, organizational structure and strategic objectives. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Free Eval Red Hat/IBM Lotus Notes Live DVD Install Guide by Red Hat. April 2008 - (Free Research) Lotus on Linux is a secure collaboration and messaging platform. It's a simple, easy and affordable way for small and mid-sized business to enjoy enterprise performance and scalability with the rock-solid reliability, security and simplicity of Linux. (DEMO) READ ABSTRACT | GO TO DEMO

Strategies to Run a Lean Supply Chain: How Principles of Lean Manufacturing Transfer Benefits to Operations by Epicor Software Corporation. February 2008 - (Free Research) This paper by Ventana Research, a leading Performance Management research firm, examines how businesses are using management concepts such as “lean” manufacturing to make their supply chains more efficient. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Extending Visual Communications to the Enterprise Desktop and Remote Office by RADVISION June 2008 - (Free Research) Extending conferencing and collaboration solutions beyond the conference room to the desktop and to the remote/mobile/home worker has become a consideration for many enterprise deployment plans (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Approva Partners with Lumigent to Extend Controls Intelligence Capabilities to Database Monitoring by Approva Corporation. June 2008 - (Free Research) Check out this press release from Approva to learn about their exciting new partnership with Lumigent Technologies, Inc. and get information about their new database monitoring solution. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Supply Chain Collaboration Services: Supply Chain Assessment and Implementation by Bristlecone April 2008 - (Free Research) Explore a service deployment methodology that enables rapid assessment of your supply chain environment or a fast implementation of your supply chain system. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Performance Solution for Document Distribution by F5 Networks (E-mail this company) November 2007 - (Free Research) When it comes to project collaboration, modern enterprises are caught off guard by the increasing demands placed on their infrastructures by the Internet & advanced intranets/extranets. Learn how F5 WebAccelerator solution resolves all document repository network access problems, whether local or remote, irrespective of the enterprise environment. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Finding the Value and Making the Move to Collaboration by Dialcom June 2008 - (Free Research) Read this E-Guide for a look at how enterprises are finding the value of Unified Communications and how to take advantage of collaboration in today’s 21st century workplace. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Spontania: Anywhere, Anytime Unified by Dialcom June 2008 - (Free Research) This special report, commissioned by Dialcom, presents the critical architectural elements of a Unified Communications and Collaboration capability with recommended actions for enterprise IT. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Case for Open Network Management: Applying the Principles of Openness, Transparency and Collaboration to the Management of Multi-dimensional, Multi-vendor Networks by AlterPoint. May 2008 - (Free Research) This paper presents the case for a more agile approach for supplying the management solutions necessary to support today's multi-vendor, multi-dimensional enterprise networks - open network management for open networks. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Best Practices for Enhancing Email Security and Combating Spam in the Midmarket by McAfee, Inc. April 2008 - (Free Research) Checkout this E-Guide to learn how your organization can address email security with its existing staff through solutions that are easy to implement and do not require any specialized skills or training. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Collaborative Data Integration: Coordinating Efforts within Teams and Beyond by SAS Institute Inc. February 2008 - (Free Research) The need for collaboration around data integration has increased. In this white paper, TDWI explores best practices, software tools, and trends that are driving up the requirements for collaboration in data integration projects. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Toolkit Case Study: Successful PC Life Cycle Management Implementation by matrix 42 June 2008 - (Free Research) The company took the desktop refresh as an opportunity to review its PC life cycle management tools and processes and selected Empirum from matrix42 for inventory, license management, software/patch distribution and client backup. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Benefits, Challenges and Varieties of Supplier Collaboration by Bristlecone April 2008 - (Free Research) Learn the challenges, benefits and varieties of supplier collaboration. Eliminate inefficiencies in your supply chain by synchronizing the information flow with suppliers and customers. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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