In this session, co-author of the book "Enterprise Integration Patterns" Gregor Hohpe shares some of the “behind the scenes” story of how the included enterprise application integration and message-oriented middleware design patterns originated, how they are being applied, and what other patterns he would like to see documented. 

This white paper details how SOA deployments can be enhanced by SOA appliances which fully support XML and Web Services-based initiatives. 

Industry wide SOA rollouts have seen enterprises deploy critical supporting infrastructure around Web services security and Web services management. Forum Systems and Oracle Corporation "Secure SOA Infrastructure" is a market-leading solution that integrates software and hardware for mission critical SOA deployments. Find out more. 

The business value of social and mobile apps can now be harnessed by organizations who are already using SAP applications for their core operations. View this brief video explanation to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data. 

Read this white paper to learn how after deploying PingFederate or PingConnect your organization will yield a high return on investment and run more efficiently and will have distinct competitive advantage over companies that do not leverage Internet Identity Security Software. 

This presentation transcript explores the business benefits of Windows Server 2008 R2, with a specific focus on Service pack 1. Read about the risks of delaying upgrades and learn about new opportunities for cost savings. 

Enabling Network Centric Operations through the provision of inclusive, adaptive information networks in harsh and rapidly changing situations. 

As As companies implement SOA and extend their mainframes applications as web services, it is important that all applications be maintained and enhanced appropriately. 

Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. 

This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.