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Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.
March 2006 - (Free Research)
This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface. 
(WHITE PAPER) READ ABSTRACT |

The Future of Business Collaboration by Citrix Online Go To Meeting
January 2012 - (Free Research)
We know that the future of work will require significantly more collaboration, and it will be dramatically more distributed. This white paper explores how IT is at the forefront of making this future successful, overseeing the use of such technologies as smart phones, webcasting, screen sharing, and more. 
(WHITE PAPER) READ ABSTRACT |

The Future of Business Collaboration by Citrix Online Go To Meeting
January 2012 - (Free Research)
Watch this on-demand webcast to hear James Ware, executive producer of the Future of Work ? Unlimited, talk about the issues and challenges surrounding remote collaboration and offer guidelines for succeeding in a world characterized by mobility, dispersion, technology and relentless change. 
(WEBCAST) READ ABSTRACT |

DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution. 
(HARDWARE PRODUCT)

Service Desk to Service Management  - IT Service Management Strategies for Success by FrontRange Solutions Inc.
December 2011 - (Free Research)
Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3). 
(WHITE PAPER) READ ABSTRACT |

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 2009 - (Free Research)
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits. 
(WHITE PAPER) READ ABSTRACT |

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)

SaaS-based Service Management: Tailor to the Business with Ease by Nimsoft, Inc.
January 2012 - (Free Research)
Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Service Desk Value by FrontRange Solutions Inc.
December 2011 - (Free Research)
In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs. 
(WHITE PAPER) READ ABSTRACT |

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 2011 - (Free Research)
Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices. 
(WEBCAST) READ ABSTRACT |

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 2012 - (Free Research)
Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. 
(WHITE PAPER) READ ABSTRACT |

IT Automation - IT Service Management Strategies for Success by FrontRange Solutions Inc.
December 2011 - (Free Research)
Learn how to use automation to cut costs and optimize your service desk, software budget, and software management. 
(WHITE PAPER) READ ABSTRACT |

Glitch-Free Online Meetings: Newest Tools Minimize IT Support; Maximize Experience by Premiere Global Services
January 2012 - (Free Research)
The benefits of virtual meeting technologies are clear, but often the wrong software is adopted. Learn about the latest offerings in virtual collaboration and why your organization can benefit from a more effective solution. 
(WHITE PAPER) READ ABSTRACT |

PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances™ by PistolStar, Inc.
August 2009 - (Free Research)
PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives. 
(PRODUCT OVERVIEW) READ ABSTRACT |

ITIL: The building blocks of an ITSM strategy by FrontRange Solutions Inc.
January 2012 - (Free Research)
Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations. 
(EGUIDE) READ ABSTRACT |

IT Benefits of an Integrated Solution by Centennial-Software
July 2008 - (Free Research)
View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms. 
(WEBCAST) READ ABSTRACT |

Password Management Survey by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research)
This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. 
(WHITE PAPER) READ ABSTRACT |

Real World Desktop Virtualization - Why Processors Matter by Dell, Inc. and Intel
April 2011 - (Free Research)
Finding a server/processor platform that fully supports virtual desktop environments is key to success. Dell and Intel provide such a platform with servers, processors, and storage that are designed to run virtual environments. 
(WHITE PAPER) READ ABSTRACT |

Pragmatic ITIL: Bridging the Gulf between Theory and Practice by Nimsoft, Inc.
January 2012 - (Free Research)
While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization. 
(WHITE PAPER) READ ABSTRACT |

Windows 7 and AppLocker by Global Knowledge
January 2010 - (Free Research)
Organizations want to run the apps they want, and not run the apps they don't want. One of the tools Microsoft has given Active Directory administrators to help in this regard, Software Restriction Policies (SRPs), has been re-engineered in Windows 7 as AppLocker. 
(WHITE PAPER) READ ABSTRACT |

CCNA-Level Troubleshooting by Global Knowledge
November 2010 - (Free Research)
This paper outlines the common CCNA-level commands that you should be familiar with when troubleshooting. 
(WHITE PAPER) READ ABSTRACT |

Cisco Prime LAN Management Solution (LMS) 4.1: Overview of exciting new features that simplify the management of Borderless Networks by Cisco Systems, Inc.
January 2012 - (Free Research)
Discover a solution to help you achieve simple and efficient management across your architectures, networks, and services. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Accenture Technology Vision 2012 by ComputerWeekly.com
January 2012 - (Free Research)
Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012. 
(IT BRIEFING) READ ABSTRACT |

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation
April 2011 - (Free Research)
This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 481 | Next Page

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